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April 2024 by sandra krupp
Bank suck ?
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April 2024 by hongjun deng
Professional and quick problem solving!
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April 2024 by 肖辉
Long waiting time
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April 2024 by joe ma
I deposited a check at the counter, but the deposit did not come in. I had borrowed money from my original account. When I asked why on the third day, the receptionist just told me that I had to wait. I found out after a few days, and they accepted the next one in just two sentences. ! Service is super bad! I have been using Bank of America for more than ten years, and this is the first time I have seen such poor service!
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March 2024 by 金毛
After registering at the front desk, I waited for an hour and was told that I was looking for an investment expert. The investment expert was stupid, what kind of service attitude was there, rubbish.
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January 2024 by Branson
Annabelle service was very poor。
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January 2024 by Cindy Zhang
This review is for Jolila who is professional and reliable. I enjoyed working with her as a client, super helpful and knowledgeable!
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January 2024 by YY Su
I went to do business with my partner today. I thought there would be a lot of people and the queue would take a long time, but I didn't expect the unexpected efficiency. The person who received us was Miss Zhou. The service attitude is better than what I have encountered before, and the speed is even faster! My attitude towards this branch has completely changed ??
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January 2024 by bing wang
Very nice customer service! Jolila is very friendly and helpful! It was a very nice experience!
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January 2024 by jeremy vasquez
Horrribleeeee!
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January 2024 by Z FEDERBUSH
Busy but helpful with my bank problems especially Jolila who took the time to explain everything to me nicely
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January 2024 by jian zhang
Some Chinese employees are really scolding. When there is something to ask, the employees try to trick customers into not taking things seriously enough. Everyone knows what the Chinese phone number is for complaints. Sometimes there are more than a dozen people waiting in line, and only two employees are handling the five or six counters. We have to wait for forty or fifty minutes.
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December 2023 by Condy W
Seriously, the staff at this bank are inefficient and have a bad attitude. How did the woman at the front desk get in? The threshold is so low...
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November 2023 by Xueman Sun
On October 29th, Sunday, at 12 o'clock, a woman was received at the front desk. I forgot to read her name. Her attitude was really bad. If you don't have the patience, don't do this job. It's like everyone owes her. I only consulted others when they didn't understand, and made me look disgusted and impatiently answer others as if they were mentally retarded. Who do you think you are? This is what you get for this job. If you can’t do this job, get out. I want to open a bank account and a credit card. At 12:10, I was told that I still need to make an appointment. They are full today. Tell me to come over tomorrow and say that I have provided the information to make an appointment. You don’t even know my name, yet you asked me to say that I made an appointment. What's the use of such a person?
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November 2023 by Leonardo Lee
Why can't you get through to your branch?
