“Karen was very helpful with getting my mom the appliances she needed for her apartment renovation and even got us a special deal for $300 off a Samsung appliance package.”
“Walked into the store and meet Syed and got excellent service. I got whatever I was looking for so easily through him. He made my life so easy with his experience.”
“Thank you so much Mariano for helping me with my new chest freezer i will be back soon and will always recommed you and P.C. Richard and Son to family and Friends”
“P.C. Richard & Son, Forest Hills, is truly exceptional! Their customer service is unparalleled, always going above and beyond to ensure customer satisfaction. The range of options available is incredible, catering to every need and budget. I give them 5 stars without hesitation. Additionally, their facility is impeccably clean, creating a pleasant shopping experience. Special shoutout to Manager Frank! His assistance was invaluable, making my shopping experience even more delightful. His helpfulness and expertise truly exemplify the outstanding customer service at this store. Highly recommend!”
“Malik and Dean were Absolutely Wonderful, they assisted me in a warranty renewal for my Blender, and I can enjoy Deliously Healthy Smoothies once more! 100/10 Experience!!!”
“Oliver goes above and beyond to ensure customer satisfaction. he meets the expectations for customer service by providing polite and knowledgeable support. . He contributes positively to your store. Happy with my purchase.”
“I recently flew in to New York from California to visit my mom. It was time to replace her air conditioner, so I called PC Richard. Carson Reid answered the phone.I told Carson that I would soon be returning to the west coast and that I had to take delivery of a quality air conditioner ASAP.Carson was friendly and professional, and he provided wonderful customer service. He was also painstakingly detail-oriented. After obtaining the voltage, dimensions and BTU of the wall/sleeve air conditioner we needed, he asked what kind of sleeve was in the wall of my mom’s apartment. I had no idea, so he went on to Google to check out my mom’s apartment building. From looking at a photo of the building (and its air conditioners), he was able to determine the kind of sleeve…incredible!I needed to have the air conditioner delivered within 2 days, and I had to clear the delivery with the management company of my mom’s co-op. The problem was that Carson would be off the following day — NO PROBLEM. Even though he was off the following day, Carson worked throughout that day with me and the management company in order to provide the paperwork that was necessary before management would permit the delivery.Thankfully, we received the air conditioner on time.I have never come face-to-face with Carson Reid as all of our interaction took place via phone and text messaging. However, you just HAVE to know that if I EVER need another appliance, I will seek him out.”
“I was thoroughly pleased with my order.Roy my service attendant was very accommodating and answered all my questions. The service delivery was excellent and the tech guys were ver7 helpfulAll in all a very pleasant experience.”
“My experience with Malik C. as a store representative was fantastic. Malik was patient, knowledgeable and helpful with my new purchases for a new stove amd refrigerator. I was able to smoothly complete the transaction and scheduled delivery and Malik was available to speak during the several times I called to ask additional questions.Great job Malik and thank you!!!”
“I called first before going to this PC Richard's store in Astoria. I was looking for a particular 4K television. Mohamed serviced my concerns from phone calls up to the purchase. He was very helpful and pleasant. It was because he was professional and courteous that I made the nearly one hour drive. His demeanor remained the same after I arrived to the store. I made the purchase and was very pleased with the service and my purchase. Highly recommend the store and the sales associate, Mohamed.”
“Norbert helped me select standard fridge and stove for apartment building my family is renovating. He help us understand things we didn’t understand. Great customer service.”
“Mr. kazim Ali is extremely knowledgeable and helpful. he spent a long time with my mother showing her refrigerator options. She left with out purchasing anything - once we did online research and found that it was the same price at the store, we made sure to come back to Mr. Ali. He’s patient and very knowledgeable on upkeep of the appliance. Stuff you can’t know just by buying it online. Thanks for your great customer service!Sara”
“Mykel helped us locate a new washer/dryer after ours fried itself out. He made sure we were aware of all the specs and options available to us from warranty options to the delivery process. He made us feel super comfortable and established a relationship with us for future if we ever need more support. Great experience!”
11AM - 7PM
640 5th Ave, New York“Sokhna did an amazing job attending to my Dyson hair care needs! She answered all of my questions and spent time teaching me how to use the Dyson air wrap. Sokhna went above and beyond from a Customer Service perspective and attended to me with care and love!”
“There was a lovely gentleman who walked me home with my air conditioner and a hand truck. it was just a few short blocks but what a delight. He wouldn't even take a tip. Would definitely recommend.”
“Amazing costumer service!When I accidentally dropped something while toiveling dishes, someone quickly came and helped me and didn't leave until he retrieved the fallen object.Thank you!”
“Len Harris was professional prompt and precise! I came here after years of shopping at PC Richard's. Had a horrible experience with them and came here to buy the same dryer. I bought it within minutes and Len Harris was able to deliver and install within days. They were even able to put the dryer vent through the window. They did a fabulous job and I plan on buying ALL my future appliances here. Everyone was friendly and informational. And best of all, close by! I definitely recommend this place!”
“I was always worried about a sore throat, but after purchasing a product here, my sore throat got better. I was very pleased with the product advice and the friendly staff.”
“I have always bought from the store, they are very friendly. There I bought a pair of QSC brand speakers, I have been using them for 10 years and they have turned out well. I invite you, do not hesitate to come there, Mr. Jose will assist you, att Roberto Antonio”
10AM - 7PM
108 7th Ave, Brooklyn“Excellent service delivering a dishwasher down tricky tight brownstone basement steps. Very professional. I contrast this to J and R, my first attempt who just couldn't do it”
“Out of all the dealers I called they gave me the best package pricing on my Subzero and Wolf Kitchen appliances and they were the only dealer in New York that had them all in stock.”
“We were attended to after entering the store. Gave the last 3 digits or letters to the guy and he already knew which one we wanted without looking it up or anything.”
“This PC Richard location has been here for a while. It is two levels and is spacious. Sells everything from TVs to coffee makers, headphones and beyond. Usually the help there is pretty good at helping you pick out or find what you came here looking for. I have purchased tvs from here and other things. Recently it has not been crowded here, which means not having to wait on any lines.”
“Top rate customer service. I had an issue with the glass on my oven door a few months after we got it and they helped me with it all the way! They got the company to give me a new door and for them to even pay for the installation. For me, it's how you treat the customer after the sale, so I'm constantly recommending them to my friends and family and I'm definitely coming back for my future appliances.”
10AM - 8:45PM
400 E Gun Hill Rd, Bronx“#1 gold spot in the Bronx. Gunhill road and Webster ave. Best price available from any other spot. Ask for Asme or Bibi. Reference if asked, Indio. Bless of wishes to all”
“I LOVE this place. The staff is so friendly and incredibly helpful. They almost always have exactly what I’m looking for and, even though I’ve never asked, I feel like they would order something if they didn’t have it. It’s such a gift to have in our neighborhood.”
7AM - 9PM
980 3rd Ave, New York“Great experience at this store. The assortment is extensive especially for a local store in Manhattan. The employees - every single one - asked me whether I could find everything ok. They are knowledgeable about the products and even offered to help me carry a heavy item to the cab. Only minis would be no wireless payment like Apple Pay. Keep it up on the human touch, care for customers and expertise.”
10:30AM - 6:30PM
162 Wallabout St, Brooklyn“A happy returning customer for the past 30 years. Over the years, I dealt with various sales folks at S&W. Always a wonderful experience!This time it was Volvy M, his knowledge, understanding the customer, and patience, is a super experience.You can't go wrong by S&W!”
“With the help of Manager Eddy at Electronic Land, I was able to purchase the LG Gas Range and Dishwasher Over the Range and received all the rebates. May you prosper”