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November 2023 by Jonathan Vigo
Great store, they carry most recent ichibansho figures for dragon ball z and one piece and many other anime, ichiban kujis as well, always has me coming back
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November 2023 by EM
nice, cute spot for weebs and anime fans. its a pretty tiny store located within the Tangram mall, but they do offer variety. manga, plushes, toys, anime themed beverages in a can, figurines, and gacha machines. there’s definitely something for everyone. i will say though, the gacha machines are pretty expensive— they were a hard pass for me, especially since i just got back from Osaka where the gacha machines are a dime a dozen.
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October 2023 by James Lee
Great selection. Prices are so fair and cheaper than all the stores in the mall its located in. Customer service is unreal thank you Hao for helping me.
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September 2023 by Eva Chen
Akiba House is an anime merch store, conveniently in Flushing. The selection is pretty good (for a store of its size) and they even have TCG, surprise boxes, and gacha. I’ve visited the store several times and the staff has always been extremely nice!
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September 2023 by Ashley Ly
Neal girl is so awesome!!!!! I hope to see her again soon. Wonderful service. Made sure me and my friends got what we wanted. Thank you NEAL!
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September 2023 by Smiles Wish
Neal best employee!!!! I wish she wouldn’t leave. She always so helpful. Respect to the boss for hiring her. She is so awesome. Wish she wasn’t leaving.
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September 2023 by Cynthia Soe
Neal was so welcoming and kind. She made sure I had an amazing experience shopping experience every time I come here!! I’m so sad that she’s leaving and I hope to see her soon
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August 2023 by M Z
Loved everything about this store, from the friendly staffs, anime collections, and to the design of the store. ?Everything was just “WOW” ?
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August 2023 by Gregory DimSum
AKIBA had its GO earlier in the month of July inside Tangram mall and I was super excited as this is every anime fans' dream store!Located on the main floor (short walk past the movie theatre) there is no way you would not notice it. The store carries officially licensed products and merchandise from Japan which include stuffed anime characters, plushies, figurines, manga comic book sets, anime themed books, DVD singles and sets of anime series (I was very tempted to purchase the the whole box set of Demon Slayer), some clothing, cute back packs and food items.The food items included some snacks and drink that you might find at your local Asian grocery store including Pocky, Japanese flavors of Kitkat and RaMuNe soda. But I found some unique things like Hello Kitty brand Matcha and Strawberry flavored marshmallows.It is a decent sized store although it can get packed (shows how many anime and Japanese pop culture fans there are). I was there with a friend browsing and I ended spending more than I planned and that is all right as it made her happy. I ended purchasing four plushies (Zenitsu, Tanjiro, Pusheen and a small cute green colored one), three food items (two marshmallow Hello Kitty brands mentioned above and a box of Pocky) and one Demon Slayer pencil holder.I had a total of 8 items and went to the register. The line moves pretty fast but it is somewhat unorganized at the register area. The employees were one male and one female wearing a cool comic book themed shirt as their uniform and they were working hard. Everything was rang up by the guy named J for a total of $125. They accept CC and contactless payments which was super convenient. All items were put in a large brown bag and handed to us. They put the receipt in the bag and I thanked the gentleman. We left the store and were chatting for several minutes. When I went to give my friend her toys I realized that they forgot to pack the pencil holder yet I was definitely charged $16.99. I had to go back in (lucky we did not leave the mall) and get this employee's attention. I gave him the receipt letting him know he forgot to give us the last item (was scanned as an accessory with no other description) which was a yellow box. For a moment he looks at the receipt and then looked at me with a serious face and then asked "what box do you mean?" I explained again he forgot to put an item in the bag and it might be by the register where he was ringing up items.He finds the item (which was right where I knew it would be) and then his expression changes from serious to less serious when he realized a mistake was made. He handed me the accessory box and I am sure I heard an apology. But I just wanted what I paid for so I could leave the crowded store. I felt for a moment like I was being accused of lying or being dishonest when I first brought my concern up.Most people were buying small items so it is easy to keep track when you leave. However if you make a multiple purchase like I did, it is best to check your bag before leaving the store and count the item against the receipt. There was a dude standing near the register and entrance/exit looked like in store security (plain clothes) but maybe it was just a customer who just likes to stand around in the same place......This place is not Costco or a big retail store so the return policy is quite strict. Whatever you buy, plan on keeping it. So choose wisely. I was getting gifts for a friend that I had no intention of returning anything.Overall, it is a cool spot and you can easily go over a budget because of so many cool and cute anime themed stuff they have here. Being inside and walking around Akiba makes you feel like you are at a mini anime / japanese pop culture convention and the items just beckon you to buy them. haha. Just be careful of going over any budget you might have had before you walked in and do not forget to count your purchases if you bought multiple items.
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August 2023 by Yaoyao Liu
The guy in store has a REALLY BAD attitude, just like everyone owned his money?? When I paid my bill, he keep silence and didn’t say any words at whole time, even thank you…. Idk what’s going on
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August 2023 by Mike Lee : : H Factor Water
This guy is the manager but he doesn’t know how to be a manager. My entire family is in. And he won’t let me pay for a toy for my son. Improper customer service very bad
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August 2023 by Tian
Very bad shop, if you are the face of Chinese, their attitude is very bad, earn Chinese money and discriminate against Chinese.
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August 2023 by krista sannuto
Cute store, staff is very nice and helpful. Love the decorations and all the awesome anime merch
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August 2023 by Cefin Fox
Great selection here! Neal(the girl with the pink hair) really came in clutch helping me find the perfect gifts while I was doing some last minute shopping and I would 10/10 recommend this shop to anyone in a similar pinch???
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July 2023 by Gregory C.
AKIBA had its GO earlier in the month of July inside Tangram mall and I was super excited as this is every anime fans' dream store!Located on the main floor (short walk past the movie theatre) there is no way you would not notice it. The store carries officially licensed products and merchandise from Japan which include stuffed anime characters, plushies, figurines, manga comic book sets, anime themed books, DVD singles and sets of anime series (I was very tempted to purchase the the whole box set of Demon Slayer), some clothing, cute back packs and food items. The food items included some snacks and drink that you might find at your local Asian grocery store including Pocky, Japanese flavors of Kitkat and RaMuNe soda. But I found some unique things like Hello Kitty brand Matcha and Strawberry flavored marshmallows. It is a decent sized store although it can get packed (shows how many anime and Japanese pop culture fans there are). I was there with a friend browsing and I ended spending more than I planned and that is all right as it made her happy. I ended purchasing four plushies (Zenitsu, Tanjiro, Pusheen and a small cute green colored one), three food items (two marshmallow Hello Kitty brands mentioned above and a box of Pocky) and one Demon Slayer pencil holder. I had a total of 8 items and went to the register. The line moves pretty fast but it is somewhat unorganized at the register area. The employees were one male and one female wearing a cool comic book themed shirt as their uniform and they were working hard. Everything was rang up by the guy named J for a total of $125. They accept CC and contactless payments which was super convenient. All items were put in a large brown bag and handed to us. They put the receipt in the bag and I thanked the gentleman. We left the store and were chatting for several minutes. When I went to give my friend her toys I realized that they forgot to pack the pencil holder yet I was definitely charged $16.99. I had to go back in (lucky we did not leave the mall) and get this employee's attention. I gave him the receipt letting him know he forgot to give us the last item (was scanned as an accessory with no other description) which was a yellow box. For a moment he looks at the receipt and then looked at me with a serious face and then asked "what box do you mean?" I explained again he forgot to put an item in the bag and it might be by the register where he was ringing up items.He finds the item (which was right where I knew it would be) and then his expression changes from serious to less serious when he realized a mistake was made. He handed me the accessory box and I am sure I heard an apology. But I just wanted what I paid for so I could leave the crowded store. I felt for a moment like I was being accused of lying or being dishonest when I first brought my concern up.Most people were buying small items so it is easy to keep track when you leave. However if you make a multiple purchase like I did, it is best to check your bag before leaving the store and count the item against the receipt. There was a dude standing near the register and entrance/exit looked like in store security (plain clothes) but maybe it was just a customer who just likes to stand around in the same place......This place is not Costco or a big retail store so the return policy is quite strict. Whatever you buy, plan on keeping it. So choose wisely. I was getting gifts for a friend that I had no intention of returning anything.Overall, it is a cool spot and you can easily go over a budget because of so many cool and cute anime themed stuff they have here. Being inside and walking around Akiba makes you feel like you are at a mini anime / japanese pop culture convention and the items just beckon you to buy them. haha. Just be careful of going over any budget you might have had before you walked in and do not forget to count your purchases if you bought multiple items.
