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September 2024 by Juniper Monypenny
I moved out of the Bushwick/Ridgewood area and came back after a few years because I much preferred the staff to other vets I tried, closer to me in central Brooklyn. You can tell they care about your pet and I appreciated being able to come back into the exam room with my dog (which I found out some vets do not allow!) The prices for annual care are SO reasonable and the quality of care is outstanding. I was paying 3x higher prices in central Brooklyn only to be treated rudely and not be confident my pet was being treated appropriately. Everyone from the vets, techs, and admin staff are kind, thorough, attentive, and highly professional.
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September 2024 by Carmen Rodriguez
Staff and doctor were very caring, loveable, and professional
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September 2024 by MARIELLE LEONE
Such great receptionists and doctor. My dog finds it to be a treat when we go. He's always affectionate to him.
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August 2024 by Samara Mirza
I had a very bad experience here today. We took in our dog for a necessary surgery. When it came to payment we communicated we’d like to pay in installments (I’d think it’s pretty reasonable to assume most people would not easily be able to come in with $2000 cash to drop). We were very brusquely told that installment plans are not available and immediately got a nasty tone from both women at the front desk, saying we should have expected to pay in full immediately, that WE purposefully were trying to scam THEM and were threatened and told they would keep our dog. We eventually were able to apply for a care plan that’s basically a credit card that you pay off within 6 months. So the outcome was fine. But this option should have initially been presented to us instead of the callous tone and rude behavior. The people at the front desk were so very unprofessional and rude. I was appalled to be on the receiving end of such treatment from medical professionals at such a vulnerable time for our family. We’ve been using this place for 30 years, have always paid our bills and have sent multiple friends here. After the treatment we received today I know we will never go back and I would advise others not to either. There are plenty of other clinics to choose from. These people should be ashamed of themselves. What horrendous behavior.
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August 2024 by Jacky Escalante *
excellent
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July 2024 by Mimi Camacho-Rufrano
Love Dr Mecero
Before him, was Dr Caporal
Also good Dr
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July 2024 by Maria Prieto
Their experience makes it easy to speak with someone knowledgeable. My dog needs a procedure and she was cooperative despite her anxiety for veterinary visits
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July 2024 by Christina Segovia
Great experience! Everyone from the front desk to John (Veterinary/owner) was welcoming and kind. My dog taco had an ear infection and was accommodated with an appointment, on the same day within an hours length of time. I highly recommend, Animal clinic of Queens!
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June 2024 by Diane 13Chicklets
Dr Banner and staff were very nice and informative.
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June 2024 by Ivette T.
I took my cat there because I've been there before and all I asked for was bloodwork, they gave my cat some fluids etc and I attempted to pay but the machine was down so they asked me if the other location could charge and I agreed, when she called she was informed it would have to be charged the next day due to the machine being down and my results would be called to me on Friday but noone called so I called Saturday and was then informed the wifi was down and they couldn't log into the portal to check and once it was up and running someone would call but they didn't so I called back only to be told that I couldn't get my results until I paid my balance which I explained I gave my card and copy and they were to charge but all she said was that it wasn't charged and I proceeded to give my card information again but was told I must appear with the card physically and I couldn't get my results without it. I walked in the next day and wasn't even greeted Norma just stared at me and charged me 504 dollars, I ask for the supervisor to call me to discuss the way my issue was handled and she didn't even respond or apologize or even wish me a good day thats bad for business and own my business and know customers are what keeps us going. She's very RUDE and that wasnt the first time she's behaved that way. Never again!!
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May 2024 by Natalie Palczewski
THE WORST VET EVER!! They do not care about your pet. Went to this
vet a week ago, they said everything okay with the cat. All of a sudden, my cat passed away.
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May 2024 by Z J
Dr. Mucera has been taking care of my golden girl for years. He’s funny, sweet, loving and one of the best vets you could ever ask for. I don’t want Hildy seeing anyone else. Very nice receptionists, too. We love you guys!
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April 2024 by Charles De Veau
Great local place to take your pets.
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April 2024 by Fernanda G.
Avoid Dr. Mucera as he likes to belittle and scold pet owners. He proceeded to tell me, "pet owners should be more responsible" and bring their pets for follow up care. I was never told to bring my dog back but took it upon myself to have him be seen again. Had I'd known my dog would not be seen by the previous vet, I would not have met with Dr. Mucera and his abusive and hostile behavior. Stay clear of this particular vet. He has no empathy for pet owners and much less sick animals. I'd go as far as to say, even the staff seemed to be petrified of him!
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March 2024 by Zaabeba al
I use to come to this vet years ago with my cats Nutty and TumTum. Dr.C and Mauricio were my go to doctor and tech. They were the best. My cat Moon wasn’t feeling like himself and since I was familiar with this animal hospital I said I would give them a try. Dr.Mucera was awesome with my cat. He really showed a lot of compassion. My cat was scared at first but calmed down once Dr. Mucera started handling him. I have two other cats that I will be bringing to them. Also the exam is very affordable. I’m also going to give Leslie a shout-out for being such a Sweet person over the years of me coming there. She knew our TumTum and how much he meant to us.
