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August 2021 by Bianca Elizabeth
I went here yesterday to pick up a few things for my rabbit. While looking for what I needed they were out once again. I grabbed an alternative option and headed to the register. The lady scanned my items and proceeded to scan my active non expired coupon off my phone with much difficulty. I than read her the promo code from my phone as I watched a large line start to form behind me. I don’t know if this lady was on drugs or what but it seems she couldn’t focus to type in a 16 digit code on the key board... I than showed her the coupon again in attempt to try and scan it again and she grabbed the phone out of my hand. She took it upon her self to hold my phone and retype the code with no success. I than caused a scene being that I had to get to an appointment and this was taking WAY to long for all of two things! The “manager” than came over to assist honoring my coupon manually. This store is WAY over priced, inventory is ALWAYS LOW if not completely out of what I need! Next time I’ll go out of my way to pay less and have a better shopping experience!
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April 2021 by Rachael Bernardo
They have the BEST customer service of any store, any where. LOVE that place!!!!
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March 2021 by Hilda Smelcer
Had my dog Molly groomed. She is 16 years old, blind and losing her hearing. They did a wonderful job grooming her and was especially kind to her. Thanks Ladies she looks wonderful.
