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December 2023 by Jeremy Beck
Super convenient location for travelers, right off the highway.Room was clean, with free coffee. Water was hot. Beds were clean amd comfortable.For the $100 price, it's a good deal compared to other comparably priced options.
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December 2023 by Scott T
Love this place! Rooms are comfortable and the bed is soft. Restaurant makes cheeseburgers and flatbreads and serves stiff drinks.
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November 2023 by Norm Wallace
Older interior. Clean room,older furniture and in need of replacement. Super slow front desk staff on check in. Decent location near a shopping center. Had the newer Marriott TV guide system so that was nice. Weird room layout,couldn't see the TV from most of the king bed. Overall ok stay.
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October 2023 by Mark Strauss
Location was the only upside. Room literally was like a game of Tetris with the furniture they tried to fit in as much as possible. Pictures of the pool need to be changed online, the hot tub is now filled in with concrete so that was pretty cool to find out.
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August 2023 by Elsie Yu
I booked a suite and the room was so small. It basically fit two beds that were aligned across from each other rather than next to each other. It was not a good choice for a place to get ready. I also tried to add rooms to my hotel block and the sales staff just ignored my multiple e-mails. The one e-mail that they did respond to, they did not answer my request--they could have just told me it was not possible. I called them and the front desk offered to let me leave them a voicemail and it was never returned. I called/e-mailed for 5 business days straight. They only responded to me after I e-mailed them information about my shuttle, but never displayed any information at the front desk, noting that it was the bus driver's responsibility. The Hilton next door put up a nice sign for us so that guests knew when to catch the shuttle. I would not recommend this hotel for a general stay or for a hotel block.
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July 2023 by Judy Sarette
The hotel is really beautiful. But the rooms are very small. In the room we stayed in, the toilet and tub were leaking. The sink is outside the bathroom, which is a weird setup. But most small hotels are doing that now.The Tall Lady Hostess we met the night we arrived was not helpful and kept lying to us.But the Male Host with the blonde curly hair was SO KIND AND HELPFUL. (Forgot his name) He has great people skills and amazing customer service. My family and I give him 5 stars for his kindness.The cleaning staff and housekeeper always greeted us.
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July 2023 by C M
When we arrived there wasn't anyone at the desk. In the back room there was an individual on their cell phone. A female came out after 5 minutes to check us in. The pool was extremely dirty we actually wiped our finger against the pool and it left a clear mark. The floors in the pool area needed to be swept and cleaned. There were towels in the room that had wads of hair in it. The sitting area in the lobby was nice, but the tv's weren't working which would've been nice. There were dust webs in multiple areas of our room. The carpet in the room felt wet when we walked in. The stay could've been a lot better. Cleanliness and friendliness go a long way. Location is great. There's a lot in the area and right off the I-84.
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July 2023 by Joanna Makayan
We stayed here for a weekend wedding and the accommodations were as expected. Location was convenient with the venue about 15 minutes away and a lot of restaurants to choose from nearby. The hotel and its staff were nice and friendly, the lobby was welcoming and spacious. All amenities available, would recommend staying here for a weekend event. Thank you for everything! Joanna & Terence
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July 2023 by Nickomclee
We booked our stay due to the passing of a very close family member. We arrived late at night and due to system issues, they overbooked the rooms. However, Dwight, Vincent and their manager (I didn't get his name) apologized profusely and took VERY good care of us. What could have easily become a catastrophe was handled appropriately and swiftly. Thank you!!
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July 2023 by Brandon Gress
No water pressure in the shower.Old worn out furniture. Stains on the seating areas including the sofa.Wall air conditioner ran constantly to keep the room cool and is extremely loud.Toilet was broken in one of our rooms. After the 4th time maintenance came and claimed they fixed it we finally demanded a new room and had to move everything during the stay.Staff is friendly but rooms are awful.
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June 2023 by Sara Cobb
This place is terrible, easily the worst Marriott experience I've ever had. The building is old and desperately needs a full renovation. The lobby was redone and nice, and the front desk staff was very kind. However the hallways are old and dingy, the elevator was old and extremely slow. When we entered our room there was a small throw pillow on the floor and someone else's luggage tags in the trash can, so I'm not convinced our room was fully clean. The room was advertised as a king size but the bed was only a queen. The pillows were terrible and flat as a pancake. The walls were paper thin - there were two weddings and people next to us partied and kept us up all night. The bathroom was dingy and outdated. Basically the whole room was like putting lipstick on a pig (new furniture and a coat of paint when it needed to be ripped to the studs and updated). I booked this with Marriott points based on the pictures, but urge others to read this review and book literally any other, newer Marriott in this same general location.
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June 2023 by Kapil JASRA
They took 1.5 hour to check us in and provide us room. Really bad experience for us . We came in evening still the room was not cleaned and we had wait to 1.5 hours till they were cleaning the room. With two young kids it was very difficult for us.
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May 2023 by Rob Tuttle
There are other options around here I would try first next time.The people who work here were great -- they happily replaced my key when I got locked out and were happy to get me checked in when I arrived after midnight. BUT, the hotel is right by the freeway and you can really hear road noise. Also, the rooms were kind of older and the shower pressure was not great.
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April 2023 by Anthony
My girlfriend and I came here to stay after a day of hanging out in Beacon. The place was immaculate and service was impeccable. Pool and hottub were very clean. There were no towels left when we got to the pool. I picked up the phone on the wall, spoke to the front desk, and within two minutes had a stack of towels available. Awesome, friendly staff. Steven at the front desk was awesome!!!
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April 2023 by ronald howard
Request 2 queen size beds and recieved two full size beds. Not what we paid for but we were only there one night.Nearby activities: Ate at the restaurant north grill 18.Safety: Felt safe on the 4th floor.Walkability: Everything you could possibly need was in walking distance.
