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December 2023 by Eric c
Sent collections after me over bills I had paid
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June 2023 by Anthony Dagostino
Terrible business practices, billing and customer service. Told me insurance would cover the equipment I needed. My company did not cover what they had but would have covered an alternative. They screwed up and they charged me double what I could have purchased the same equipment for online. Beware - I wish I had checked the reviews before doing business with them.
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May 2023 by Reza Shiraz
Very poorly run company. You can't order supplies online, you have to call. Now you don't even get a live person, you get someone's voicemail and they say to leave a message with the supplies you need, and it's a crapshoot if they get back to you. I called to try and order something, they refuse to take your order if you have any kind of balance due (not talking even past-due, even if you have a 5 day old balance of $7). Meanwhile they don't send you bills or any way of letting you know you have a balance - they only send you statements when you're already past due. Back to trying to place my order- they said i have a balance due, and transferred me to billing. Once again in billing i got someone's voicemail. I left a voicemail for someone to call me, weeks went by and no one called me. Not sure how they're in business but i'll be calling my insurance company to see if i can switch to another cpap supplier.
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March 2022 by Pan Hung
I always sent Advanced Oxy checks to pay off balance well ahead of the due date and they always cashed out my checks right upon receiving them. This is the 4th time that they cashed out a check but didn't clear the balance. Just crooks. Stealing money from patients.
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March 2021 by Joe Notaro
Company never calls you back
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March 2019 by Anthony Presti
They are the pits. Didn't file my claim until they blew the window to do so. Spoke to them a dozen times over the last 2 years for supplies and not one thing has ever showed up in all this time. I've been as nice as anyone could be. Now they put me into collections. Lol. What a joke . They should be closed down. Thrown off all insurance panels. Very bad business. SHAME ON.THEM!!! If I could I'd give them minus 100 stars. Terrible experience. Worst ever in my life.
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March 2017 by Sharon O'Connell
Don't ever buy anything from this company. Wish there was something less than one star. They don't deserve a star at all. First told me that the device was going to be covered by insurance, then it wasn't. Charged us $200.00 , found it for $101.00 online. Same exact machine. They told me if I sent them the information they would either price match or let us return the machine. The following day I sent then the information requested. After five days and seven phone calls (and not one return phone call when I left messages) I was told that they don't price match and all sales are final and the item can't be returned. I asked where that was written and was told it's not in writing but it is their policy. I thought I was getting somewhere when I got to speak with the woman I spoke to during my first conversation with the company who told me to send in the documents. She denied remember any conversation with me and said that she wouldn't have told me that. she flat out lied. I got the run around for a week with no satisfaction. These people suck.
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March 2016 by kenyra mcinelle
This "business" absolutely sucks!!!! I would NEVER get another cpap or anything else from them. They are beyond unprofessional....quick to send a fake invoice for $1500 with no address no notice no contact information or anything but takes forever to call anyone back. I don't know how they stay in business; disgraceful...Anyone who has written a good review is definitely from the company
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March 2016 by Alex Carela
worst company ever I have made any business with.my doctor order me a cpap from these thievesand I have to pay pretty much for the machine out packet even thought I have insurance, they use a very smart tactic to keep getting your money without any care for you at all. I was very sick before and after dealing with this f*** I been more worst. I the when people will do anything to make a buck of someone in needs using any trick possible...