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May 2024 by Samira Hassan
The worst and cheapest furniture!!!! The cushions on the couch that are vinyl come off crumbling and gets all over my rug. Awful !!!!!!
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April 2024 by Tracy Clark
Excellent customer service! Such a pleasurable experience!
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April 2024 by Bob P
Always a fun experience. So much to see. Everything is high quality.
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March 2024 by N N
If you like Arts and Crafts and Mission furniture, you are fortunate to live in Syracuse where one of the most famous producers of this style has its production plant (in Manlius), sales room (in Fayetteville), and warehouse (in North Syracuse) at convenient locations. Each of these sites has yearly sales were items are discounted by 30 to 45% and hand-knotted rugs by up to 75%. So, if you're not in a particular hurry to redo your bedroom, dining room, or living room, you should wait for one of these sales. To be notified in advance, call the Stickley showroom in Fayetteville and ask to be put on their mailing list.
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February 2024 by William Dowling
Our experience at Stickly furniture in Fayetteville was excellent. The representative Stickly salesperson Ms. Mary Beth LeClair was professional, bright, knowledgeable, patient, and helpful and made the whole experience as well as the purchase an excellent one.Mrs LeClair followed up regarding the delivery, and it was on time , direct, and that too exhibited very good service. The delivering fellows were excellent.My thanks .
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January 2024 by Robert Ragan
Quality materials, quality personnel!Linda is the best!!
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January 2024 by Deborah Downs
I went specifically to purchase art work for gifts. Stickley has a nice selection of various artists. I have purchased the same in years past and knew I would find what I was looking for. My siblings are enjoying my choices and I'll choose Stickley again for future gifts.
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March 2022 by Fadia Farag
Excellent service, great furnitureAmazing help from Rebecca who helped me from the moment I entered the store very helpful and professionalBig thanks
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November 2021 by Barbara Hanson
Severely disappointed in the absolute lack of follow up customer service!! We ordered a sectional in FEBRUARY 2021 and we are most recently told “your order is right on track for delivery as was promised. Delivery in early January!!! That’s NOT the date I have been told just 2 weeks ago! The sales person left a voicemail with her characteristically fake, upbeat tone of voice, suggesting we should be happy that our order will arrive in January. We have been told month after month it was “on track” for arrival in Fayetteville in mid-November with delivery to be set up in December. When I responded to the sales person I informed her that she was wrong in telling us we were “on track” with the dates she discussed with us!! She didn’t follow up, apologize or show any interest in our concerns.All I can surmise from the super poor “after the sale” customer care is that staff is way too busy booking more and more sales.It is fast approaching a full year since we handed over a 50% deposit and ordered. At this point if I don’t hear from someone who seems to care that we’ve been hung out to dry, we will demand our money back. And we will Never bother to shop Stickley!
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September 2021 by Larry Rapshaw
Stop in and see their First Class Mid-century Modern collection, plus much more!
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September 2021 by Irwin Glenn
A knowledgeable staff to complement their superb line of furniture items. It's a very big showroom, book extra time to browse before buying.
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July 2021 by Justin Stuebgen
Ordered a few pieces of furniture (sectional, ottoman, accent chair) in November, 2020. As of June 2021 we still have not received our purchase! Our delivery date has been pushed out with no real estimate on arrival of our furniture. The furniture is not cheap, you expect good quality and good service for the prices being paid. Disappointed in this situation and thought it could be handled better.
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June 2021 by Justin S.
Ordered a few pieces of furniture (sectional, ottoman, accent chair) in November, 2020. As of June 2021 we still have not received our purchase! Our delivery date has been pushed out with no real estimate on arrival of our furniture. The furniture is not cheap, you expect good quality and good service for the prices being paid. Disappointed in this situation and thought it could be handled better. I wanted to like them but it's hard to ignore waiting over 8 months for living room furniture to arrive.
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April 2021 by Dave Evans
Regarding your Albany store. Managers Besty & Jolie.So one week now without our bed. Last Friday Mar 5th@ 7.30pm they removed my current bed and box spring. They then brought in the correct box spring and then the incorrect mattress. The delivery people called then stated they would be back with the correct mattress. One week latter still no mattress. We have called 5x, spoken to two managers without followup. Why am I sleeping on a couch, when I spent $3000 for the new mattress! DO NOT LET THEM REMOVE YOUR FURNITURE WITHOUT CHECKING YOUR NEW PRODUCTS FIRST. They appear NOT to care! Very disappointed as we have been a customer for years.
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June 2020 by Joseph Sandusky
My fiancée bought a sofa there and I am trying to find out the manufacturer so that I can inquire about a loveseat? She would also like to get 2 more gray pillows? Please advise or send info to :
[email protected].
