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“I’m so impressed with the speed of a transaction when I’ve gone to the UPS store. It’s so simple to return a package to Amazon! I’m glad for the service! Thank you!”
“She put up with me lol Seriously though, she was friendly and very helpful. I had a question about the charge and she explained why the charge was there and what it was for in detail which I appreciate because I love me some details. We were in and out within minutes. Overall the experience was great.”
“Shelly the owner helped me with my business. She was so helpful. All their staff go above and beyond to assist with your needs. Exceptional experience. You won't be disappointed.”
“I take many items to the Circle Drive, Cicero UPS store and they are always prompt, courteous, and friendly. I would not use any other store. Lisa was especially helpful on my last visit.”
“I am writing to express my utmost appreciation for Suzanne, an outstanding employee at Staples. During my recent visit, Suzanne truly went above and beyond to assist me in finding a specific item that I desperately needed. Her exceptional customer service not only saved the day but also left a lasting impression on me.
From the moment I walked into the store, Suzanne greeted me with a warm and friendly demeanor. She patiently listened to my requirements and immediately sprang into action to help me locate the item. Despite the difficulty in finding it, Suzanne remained determined and resourceful, checking various locations and even consulting with her colleagues to ensure I got exactly what I needed.
Suzanne’s willingness to help and her dedication to customer satisfaction are commendable. She demonstrated an impressive knowledge of the store’s inventory and a genuine commitment to making sure I left with the product I was searching for. Her professionalism and positive attitude turned what could have been a frustrating experience into a pleasant and successful one.
Suzanne is a shining example of excellent customer service, and I am grateful for her assistance. She is an invaluable asset to the Staples team, and her efforts deserve to be recognized and celebrated. Thank you, Suzanne, for your exceptional service and for going the extra mile to help a customer in need. Ps over 450,000 views you go girl Suzanne should get employee of the year award!!!”
“Love this location. Fabulous people, who are always knowledgeable, helpful and friendly. Highly recommend. Don't be turned off by the negative reviews because these are made by grumpy and rude customers, who have nothing better to do than complain. This UPS store is the kind of place where they greet you by name, go out of their way to help you and they know what they're doing.
Two thumbs up!”
“This was a great experience. My time was limited and I really wanted to get the package off my desk and on its way by the end of the day. I stopped at the FedEx office location on Erie Blvd on my way home. Krystal, the FedEx team member who helped me, was great. She was friendly and receptive, and took the time to make sure all the details were in order. She was also careful with the item I was sending. Thanks to Krystal for a smooth, efficient, and excellent transaction and experience.”
“There are a lot of post offices to choose from in Syracuse and this one is my favorite. Staff are friendly, small waiting area that is quick even when crowded the wait isnt unbearable.”
“My workplace has started using FEDEX to ship some items, which I've started being the runner for after work. This is the location I drop our shipments off to during my evening commute home. The staff here are always quick, helpful, and friendly whenever I walk in to drop off. I've also asked about passports here and they were really thorough on the timeframes. I have no complaints!”
“After a week of trying to solve a "wan dering" Priority Package via tracking.... I called the actual location on Wesley St and reached DANA on a Monday. On Wednesday at 7:01 am, my package had made it from Manlius to 13208 in Syracuse !!! That's really less than 2 days!!! THANK YOU DANA 1000 x !!!!!! I tried o reach you to than k you in person but no answers at 11:50am.... The recipient is 99 and in a Hospice.... so I was definitely "antsy" THANK YOU DANA”
“I've been occasionally going to this location for years and the employees are almost always very professional. As good as it gets not just for a po but any business.”
“I have nothing really negative to say. The people working there were quick, accurate and very pleasant. More pleasant than most clerks around the holidays. That building is starting to really show its age, though. Overall, a decent visit!”
9:30AM - 12PM
6499 E Seneca Turnpike, Jamesville
Shipping Centers
“Speaking specifically about the service within the post office, A+++! Josh is awesome whenever I bring my packages in (between 5 and 15 per week) to ship. Very quick at making the tracking and we can ever share a few words. Thanks!”
“The employees here are saints. Whenever I’ve gone to this location, there is at least one customer screaming about something they had absolutely no control over (as if stamp prices nationwide are set by the employees in Syracuse). Still, the workers here are professional and patient with them.”
“Great customer service at the front desk, walked in and out with my package in 3 min. Very polite people and even let me open my package to check for damages before I left to be safe”
“I came to this facility for a passport renewal. I had the pleasure of Kiondra helping me. She was very happy and knowledgeable as she assisted me with this. It was a very nice experience.
This was on June 14th at around 1pm. I wish I got the other women's name that was there also. She was very friendly and helpful also.
I would like to say thank you for all the help and assistance with my passport. Great facility they deserve recognition for their hard work and friendliness.
Thank you
Rod”
“I do not understand all the negativity on this particular post office I live down the street I happen to go there several times a month been going there for years always professional and helpful it's not a pizza shop where they are going to chit chat with you it's a federal building.”
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“Had to get fingerprints done today staff was very patient and helpful. They worked through some technical difficulties that took a few extra minutes and worked with a positive team effort. Would recommend them for this service if needed.”