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“What a great experience I personally had with Zack from N.Syracuse AT&T store. He was very helpful helping me set up my new S24+ phone. I was very surprised because, I didn't purchase at this store. His goal was to make sure that I was satisfied. In my opinion, AT&T could use more employees like Zack. So, if you head to North Syracuse store ask for Zack. Mention my name Milton. I know he will remember me.”
“Upgraded our phones and Sonny was a pleasure to work with! Very knowledgeable about the different carriers and their phones. Seemed like he knew every customer by name as they walked in. We'll definitely be coming back for all our phone needs!”
“I stopped at the Cricket store in Cicero. Xavier helped me with an issue I was having with my phone. He was so pleasant and very kind. He fixed my problem in a matter of minutes. I am able to get a new phone in September. I will for sure return to this store to purchase my new phone. Thank you Xavier.”
“Went to AT&T in search for an apple watch, and was helped wonderfully by associates Evan and Q. Evan informed me of a deal that was occurring, buy one get one free apple watches. He helped me set it up, and both Q and Evan answered my concerned and questions in a patient and professional manner. I am personally not a very technologically advanced person, so this was VERY helpful. They gave me their full attention, and provided great customer service. Will be returning to this location in the future :)”
“I've been with T-mobile since I was a kid! Came into this location to get some new accessories for my Samsung. Stefany was SO wonderful and helpful! I left with a smile on my face and great products! Ask for her!”
“Yesterday morning i went there to have my cellphone reopened after applying a password by mistake, the guy name was jesse or john he warned me he had to do a factory reset and i might lose all contacts and apps, but he opened it with factory reset, and all apps contacts and everything came back. nice pleasant guy very professional.”
“I was seen immediately. Friendly, good advice about my phone's screen protector and the international plan. Very nice person to help me. It was great to know more details about the international plan. Had a good way of making me feel comfortable with technology!!! All my little issues were solved with no upselling. Supportive service like this seems rare these days!”
“Michelle is excellent and really knows her stuff. Very friendly & sweet. She helped my son get his new phone setup. She is a great help and I highly recommend her.”
“I recently visited the Cricket Mobile Store and had an outstanding experience. The customer service was exceptional from start to finish. Danielle and Bill, in particular, were incredibly helpful and knowledgeable. Danielle took the time to understand my needs and patiently answered all my questions about the different phone plans and devices available. Bill assisted me with setting up my new phone and ensured everything was working perfectly before I left the store.Their professionalism and friendly attitude made the entire process smooth and enjoyable. The store itself was clean, well-organized, and had a great selection of products. I highly recommend this Cricket Mobile Store to anyone looking for excellent service and support. Thank you, Danielle and Bill, for making my visit so pleasant!”
“So I'm sitting here at boost Mobile and I am writing a review based upon customer service that I had got given to me from an employee and their manager which was very very well satisfied at the end of the day it was great amazing customer service awesome.Butternut st Syracuse NY”
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“My son and I went into this location to activate his new iPhone, the technician had us in and out SO fast, which was much appreciated by us both! Thank you! ?♀️”