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“So generously inside the bank, they take care of you like family. I had a huge problem and they solve it in a few days. I got myself back and even better. Mr. Adams had helped me, and even more, to make sure I have the right account. Mr. Adams is a blessing if I need any help I will go straight to him. Always make sure you make an appointment so you will be taken care of. You either can go near your branch, call, or make an online appointment it will be better that way.”
“I dont know what everyone is complaining about. I always get nice polite service when I go there. Plus I love the nostalgic building which I'm sure was originally a EAB.”
“Chase Bank offers a paradox of professional finance representatives willing to help at any time. They are following all laws in place by NYS and wearing masks within the structure. All customers are to be wearing face covering or no service.As a finance to bank holder I am quite pleased with the business ethics presented from all. As an employee of ups the central point in customer services in that this branch has exceeded in all our request for business PPP loans. Allowing cash advances from debit card. Has rerouted loan request to online keeping extra precautionary measures due to the spread of the coronavirus.Thank you for all that you have help with to keep finances and the business together during these hard times going above and beyondLogistics of Service ExcellenceServing in Bravery Honor Loyalty & SacrificeCourageous Acts of DutyHeroes on the frontlines........”
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“Had an amazing customer service experience from one of the representatives, Melody. She helped me with everything I needed to get done, and it was a very pleasant experience. I am looking forward to banking with this establishment in the future.”