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May 2024 by Ellie Flock
Brandon is an excellent communicator and customer service agent. After a bit of trouble with the standard email and getting information on my order, Brandon was able to provide details and organize delivery within a week. The furniture is really beautiful, and I'm happy with the purchase (walnut console).
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May 2024 by agustini niluh
GREAT!?????
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May 2024 by Ayu Yulianita
LOVE IT!
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May 2024 by Yoga Maulana
I LOVE ALL OF THE FURNITURE!!!??? ALSO STAFFF ARE FRIENDLY!
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May 2024 by Sonny Burnet
Love France and Son! I always go to them first when working on a project!
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April 2024 by Kevin W
Was browsing online for some furniture and brought a sofa here. It was a great experience, Brandon from customer service was able to help me with all the details and answer any questions I had.
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November 2023 by Rochi Nogueira
The staff in store are very friendly and nice! Excellent queality and price!
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November 2023 by Dinda Rana
Quick delivery. My to go company when I was in urgent to get a sofa for my private event??
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December 2022 by Bianca M
We just purchased a bed and two Stressless chairs from France and Son. We had a fantastic experience. The chairs were easy as we knew exactly what we wanted but the bed was another story. We spent probably 6 hours in total in the store (over 3 visits), we had 2 different salespeople help us. Both were extremely helpful, knowledgeable and patient! We will be back!
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December 2022 by Sarah O
I just searched for a Coffee Table in some furniture store online, and finally, I found what I want in France and Son. They offered me the best prices and I decided to check them out. Waiting for a month and now it has arrived safely at my house. I really love it, besides it has high-quality material. Thanks, France and Son
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November 2022 by Virginia G
Absolutely brilliant service from France and Son. From ordering to delivery it was so easy and we are delighted with the quality of the tables. Great aftersales also with the staff who were very professional and pleasant, especially ***** and they could not do enough to help us. Would recommend them to anyone looking for club furniture.
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November 2022 by Adam G
Very friendly and helpful customer service. They helped on a damage claim and got me a fair resolution. Thank you
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November 2022 by Liz G
Great service and took care of my damage claim on my dresser very quickly and fairly! Thank you
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April 2021 by Komfort Akyempon
I purchased a black lamp from the France & Son website. When I received the lamp, the box was marked black but the lamp is not black; the lamp is a gray metallic color. I have purchased two other black lamps from France & Son that were black. When I sit this lamp beside it, it is not black. I am aware that I would have to pay a restocking fee if I had buyer's remorse. In this case, I am not returning the lamp for buyer's remorse — the lamp is not the color that was advertised. I asked for a refund for the full refund without having to pay a restocking fee and was told that my eyes are wrong and somehow the lamp is black and they would not give me the full refund. Now, they want me to sign a document that binds me to the refund minus the restocking fee before I can return the lamp to them. I have no problem adhering to the restocking fee if I had changed my mind, but this is not my fault, so I do not want to pay for their mistake.
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December 2020 by Maurie Cooper
Except for the day I placed my order, I've found everyone here to be very rude. My item hasn't been delivered yet, way over what I was told to expect for delivery time. So, I've been trying to get a status on this all week. The phone rings on and on and no one answers. Others have told me they can't help me and rush me off the phone. I'm so disappointed in this establishment. But I will get to the bottom of this 1st and absolutely LAST order with them.
