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February 2024 by robin mayer
Truly something for everyone. The largest dress store in the world.
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February 2024 by Theresa Auletti
We went to look for "modern" grandmother of the bride dress. The place is a dump. Dirty, dresses do not look new - and they did not offer to help even when we asked. This is a huge pass.
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January 2024 by Carol Rindos
The woman who assisted us was great, but the fact that I was spending nearly $400 on a dress, then asked to pay two added fees was ridiculous! Your store did not have my daughter's size in her color, which meant it needed to be ordered. You tried to charge a $10 fee to order it! That should NOT be added to a customer's bill! Also, a $12 delivery fee is a ridiculous charge when a customer is spending a substantial amount of money on one of your dresses. I'm not sure I will be shopping at this store again.
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January 2024 by Michael N.
My wife went here to get a dress for a company party. Maggie helped her and my wife wanted me to give her recognition. She spent over an hour helping my wife find the perfect dress and accessories. As a husband, I could only stand back and helpfully play with my phone and stay out of the way while Maggie did her thing. I sat in a nice chair by the dressing rooms and waited for each new selection she chose. They have quite an inventory of dresses; prom, party, wedding, quinceanera, and some things I'm not quite sure of honestly.
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January 2024 by JenniferandBrian Barke
I am very disappointed with my experience yesterday. As a teenager I shopped at Estelle’s for prom dresses and other special occasions. I decided it would be a good place to look for Mother of the Bride dresses with my mom. My mom found some decent dresses and others that shouldn’t be sold because of its condition of messy beads and pulls. But more importantly I’m appalled by the behavior of one of your workers. My mom and I walked into the completely empty fitting room and had our pick of which fitting “stall” she wanted. We moved all the way to the end next to the trifold mirror. I sat in the fitting room across to help her when needed. This stall had a chair in it, so I sat. A few minutes later a “stylist” and a shopper came into the fitting room and asked me to get up. I got up thinking she wanted the 1 of 3 chair there to give to her client. No, she didn’t want the chair, she wanted my fitting room ? and moves my chair outside her clients room for me to sit. They then proceeded to completely take over the trifold mirror where she moved me to, like no one else was in the room, without even offering for my mom to use it at any point. She was extremely passive aggressive in needing me to move, forcing my mom and I to move a few stalls down so we weren’t all changing on top of each other. The fitting room is like a bathroom of 20 stalls (10 on either side). It was rude and uncalled for and made my moms dress shopping experience less then disappointing. I would expect better of your staff!!**After management was very pleasant, understanding and quick to resolve the situation!!
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January 2024 by Arciniegas Carlos
They don't have a heater in the store, it's so bad...
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December 2023 by Laura Long
An enormous amount of dresses. You have many choices with so many styles.
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December 2023 by heather dietl
I was there yesterday after driving through horrific weather only to be told the store was closing 3 hours early because the parking lot might flood. There were about a dozen other people that wanted to shop and they turned us away with a very snide comment about being open the next day at 10am . These people are so out of touch with their customers ! It should have been obvious that we all had work the next day which is why we were willing to drive under such terrible conditions. Estelle’s has too much money and they don’t care about their customers!
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December 2023 by Zora Mae
Call before going. Apparently they close for light rain. Very inconvenient when traveling over an hour to get there only to find this sign on the door. I was not the only upset customer at the storefront this evening.
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December 2023 by Donna T.
After scouring numerous high end department stores with no luck, I raced to Estelle's last week, after work, in search of a mother of the bride gown for a wedding in 4 weeks. I approached the help desk, explained what I needed, and was promptly paired with a young sales assistant who was determined to understand what I was looking for so she could help me find something that met my requirements AND made me feel like a million bucks. She nailed it. She then took me over to jewelry, bags and shoes ( at my request) where the team rolled up their sleeves and jumped in to help me get all the accessories I needed. 90 minutes later- and right at close, I left with everything I needed- including a ton of confidence. I honestly can't remember the last time I had such a GREAT customer experience. Everyone who worked with me was kind, responsive, and supportive while bending over backwards to help me with everything I needed. Additionally- I want to give a shout out to the Managers who kindly assisted me with a billing snag I had ( my issue not theirs). Highly recommend and will go back again and again.
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November 2023 by Janis Wiegand
I called to inquire about the dress and was helped by both Samantha and Skylar. They went above and beyond to help me order this dress. They did research and stayed in touch with me.They were absolutely knowledgeable, wonderful and very reassuring. They both deserve accolades. They represent your company very well and should be rewarded. I'd hire them if they need a job in Minnesota.
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November 2023 by Beverly Moore
Well, long story short. Do not ever buy from light box, you will never receive your order. In that being said I needed a dress for my son's wedding so I was recommended to go to estelle's. There was one particular woman she was so helpful. She's usually at the front desk when you come in. She has such a beautiful spirit. And she was the one to help me. Find a dress to wear at my son's wedding. I couldn't have been any happier. Estelle's a beautiful place. Very sophisticated And clean. It's not like when you go to a people, get dresses and throw on the floor as if they don't live there. These individuals make sure that when people want a dress, they get them themselves. So they're not destroyed or tampered with. I am pleased and will be back again
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October 2023 by Kim Possible
Love this place, I always feel guaranteed that I will find some here.Extremely large selection of dresses for all ages and all occasions.Shoes, handbags, jewelry and all accessories to make a woman happy.
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October 2023 by Andrea Bossa
I bought my Quince dress just a few hours ago!!! Blanca was super helpful!! She’s really patient (I’m slow and indecisive ?), She also helped me figure out the corset (and taught my mom how to tighten it). This was such a magical experience!!! The dress was also within our budget! I can’t wait to comeback and buy my quince shoes!
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October 2023 by Kim C.
Very large selection of dresses for every age and all occasions. Shoes, Jewelry, handbags and all the little things we need to made the day just right. Staff is very helpful and knowledgeable.
