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February 2024 by yokmun lee
Second time deposit cash in this branch lost money, not a lot, yesterday deposit $1,000 in Cash , but $10 short, first time few years ago $20 short, something wrong with this branch
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May 2022 by Marc B.
My daughter was a victim of a cyber crime on March 23, 2022. Seven weeks later and Citibank is still refusing to return her money and is putting the blame on her. They accuse her of not "safeguarding" her money. Isn't a bank like this one supposed to do that? Citibank made a tremendous mistake. It irresponsibly wired my daughter's entire savings to a hacker and will not take responsibility. Please check out her story here and please share it. This is beyond belief that Citibank can get away with this. Please spread the word. No one at this financial organization wants to help us.
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March 2021 by Aimee Pirrone
THIS LOCATION IS TEMPORARILY CLOSED!!!!
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January 2021 by ammy jones
THIS LOCATION IS TEMPORARILY CLOSED!!!!
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January 2021 by MIKE MILLER
They have all the money!
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December 2020 by anthony alvarado
Pretty good
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September 2020 by Antonino Atl
Whoever doesn’t like Citibank has to have a communication problem. Citibank are the most cordial and nicest individuals please ask them anything that they will help you. So any negative review please contact management and see if they will help you. Anthony from New York
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September 2020 by Sana Ahmed
A very nice lady who helped me a lot in the bank.
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August 2020 by J K.
I will NEVER do business with Citibank , ever again.All of their departments are out sourced to the Philippines. You'll spend 45 minutes being referred around in a circle and come back to the same idiot . 7 times 7 numbers . You invest your money for pennies on the return. Waste of my time!!!
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November 2017 by Michael Pellechia
I am writing to express my gratitude to Caliope, the branch manager. There are many companies out there that like to talk about the customer service experience they provide. In my 2 years working with Caliope Manalakis, not only has she repeatedly gone above and beyond in her efforts to provide the highest level of customer service possible, she is also extremely astute when it comes to the needs of my small business and her advice has proved to be extremely valuable. A tremendous asset to Citibank to say the least.
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September 2017 by Shaka VeliTV
I Went there to cash my check and have every form of ID Except My license and they would not help me I Had Birth Certicate and Social Security Card And other Photo ID but no help also waited 40 mins smh
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August 2017 by Walter Priestley
I have a small business in Farmingdale and at some point an issue came up with my account that said it was going to be closed with no warning. We have about 20 different companies that deposit their funds electronically into our account and that money would have bounced back. Plus we have written thousands of dollars worth of checks that would have bounced. When I asked for help from the branch manager Kali, and Agnes, they were all over it. Kali made repeated phone calls, sent emails, and got through to the right people to reinstate my account at the last minute. She was even working on it after the bank closed. Fortunately, everything worked out and the account was reinstated. Electronic funds did not get bounced back, checks didn't bounce, and the problem that was causing the account to be closed was resolved with her help. Thank you Citibank Farmingdale Branch for saving us a lot of inconvenience!
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January 2017 by Kara Freed
I just waited on line at this branch for 45 minutes and received no help. They need to hire more people to service their customers on high volume times, such as Saturdays. There were at least 4 different people on line waiting for help at a desk ahead of me, and at least 15 different people on line waiting for a teller. I have been a customer here for years, and am very shocked at the lack of customer service available at this branch.
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December 2016 by Gary Multani
Not a good accommodating staff. Terrible service, been coming here since 2014, never improved
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November 2016 by Kevin H.
Came Here Today To Open Up A Checking Account..The Person that help me was very friendly & Very Professional.. I was very pleased at this branch
