Chase Bank has received positive reviews for its helpful and professional staff. Customers frequently mention employees like Andrew and Dennis, who provide clear explanations, friendly service, and go above and beyond to assist. One customer appreciated a staff member’s kindness during a difficult personal situation, highlighting the caring attitude of the employees. Gabriella was praised for her excellent customer service, answering questions thoroughly and working with colleagues to find the best solution. Many customers value the human interaction at the branch, noting that tellers are personable and willing to help with both personal and business banking needs. The branch staff are described as friendly, knowledgeable, and attentive, making customers feel well cared for. There was a mention of a change in policy regarding coin exchanges at the drive-up window, with customers now needing to go inside for rolled coins due to concerns about damage to the teller’s equipment. Overall, Chase Bank’s branch is seen as a reliable place with dedicated staff who prioritize good service and customer satisfaction.
Great experience here thanks to Andrew, who was incredibly helpful and professional throughout. He took the time to explain everything clearly and made sure all my questions were answered. Thanks again, Andrew, for your excellent service
October 2024
A gentlemen helped me yesterday. I should have gotten his name but didn't. He did something for me that he probably did not have to do. A family member of mine is ill and his kindness and help meant the world to me. Thank you.
November 2023
Needs another outside ATM, either for drive through or walk up!
