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May 2023 by Nick Barbarise
Excellent service, very welcoming, quick and easy. They even helped me order a great piece online and they installed it with ease. Definitely recommend coming here for installing any radio into the car.
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May 2023 by Google user
Excellent service, very welcoming, quick and easy. They even helped me order a great piece online and they installed it with ease. Definitely recommend coming here for installing any radio into the car.
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June 2022 by Michael Rizzuto
I wanted to upgrade the infotainment head on my daughter's beloved 2012 Subaru Outback and bring it up to date for her birthday. Chris and John were friendly, professional, knowledgeable and absolutely value added regarding both price and service. They installed the new Kenwood head unit and hardware fully integrating it flawlessly. When we picked up the car, earlier than expected, Chris took the time to patiently walk us through the features and operation of the new unit. Aesthetically, It looks truly factory installed. This team and their antiseptically clean shop is absolutely top shelf. Remote start is next and let's just say I'm going back to Car Tunes.Thanks again guys, 5 stars well earned.
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June 2022 by Vladlena Totino (CaptKitty)
Went to Car Tunes for alarm and remote start and a new double din head unit that included a back up camera. While I am please with the products, I am livid with the way they left my car. My trunk will not open with the key. I called them back and inquired about it. I was told they won’t fix it and to go to Toyota for wiring. My driver’s seat was bolted on loosely causing the drivers seat bolt cover to crack and break. My ECT power/snow button is broken and my traction control button was broken. Nevermind, the way they left my trunk. Clips were missing and the carpet wasn’t aligned. My driver side door panels weren’t clipped in correctly. They tapped self tapper screws to mount my camera in the bumper and drilled a hole through the sheet metal of my trunk to lazily run a wire. My car did not have those issues when I brought it to them for those upgrades. Would not recommend. Go elsewhere.
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May 2022 by Craig Simak
I purchased a new Pioneer head unit and all the necessary components from Crutchfeld. Brought it here for installation based on the star ratings which must be BS. I had a very disappointing experience. First the installer chipped my wood grain center console and didn’t accept responsibility for it. Next they gave me back the car with horrible FM reception and said they couldn’t figure out why. Third, the backup camera they installed has a distorted display and the distance lines appear to be in the air. When I brought it back unsatisfied they said they would fix it in a month when they weren’t so busy. Brought it back and got a slight improvement on FM reception but same issues with the back up camera. Extremely disappointing…
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April 2022 by Jim Bavaro
Excellent service and knowledge across the board. John is super friendly abd gave me lots of great options after i told him what i was looking to do. He set me up with a great sound system that puts out amazing sound, but isnt over-the-top. His team even hooked up the LED lightbar on my grille. Hands down excellent service!!
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December 2021 by Karlene Curtiss
HONESTY, INTEGRITY, GREAT SERVICE!,Long story short, I took my older model car in to have an automatic start installed and was aware of the cost prior. Later in the day I received a call from John letting me know that one of the guys discovered I already had a kit in the car( hope I’m using the right term) so the price quoted was now less than half since I didn’t need the full job. Needless to say, I was elated and thankful they were honest enough to advise me of this.I’ve actually used this company in the past and was satisfied but never took the time to write a review. I just want to say thank you to John and the worker who made and reported the discovery (sorry, I forgot his name). Happy Holidays!
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December 2021 by Lee Gee
THIS IS A 5 ***** STAR ESTABLISHMENT ALL THE WAY!! ALL the guys that work there, from sales to service like Tom and Paul and the owner himself, John, are ALL WONDERFUL, kind, patient, helpful, FAIR, AND GO THE EXTRA MILE to ENSURE CUSTOMER SATISFACTION! I compared pricesto 6 other places and these guys were the most reasonable BY FAR, AND threw in a few extras!! Very rare these days a place like this still exists!! WHAT A FIND!! This will be my place forever! HIGHLY RECOMMEND!! My H3 and I THANK YOU!! LG
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December 2021 by Andrew Treglia
Car Tunes was fantastic! Extremely professional staff precise work and very friendly. Can definitely recommend to check them out for your car needs.
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November 2021 by luis castillo
Very courteous and helpful. Will be using them again. Highly recommend them to anyone
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November 2021 by Rich Jeannetti
Would i have given my business had I known this would be the response after $ 2,400.00 was spent on Alpine redesign.Me: guages not working correctly 1st trip technician: blew me off.Me: 2nd attemptOwner: you understand we take the paying customers first, i was a paying customer glad i did not amplify my sound for 1,500.00 additional with this looser. I am also in customer service business.Guess what parkway fixed for 100.00 also did my sound and a remote start in my other vehicle ty car tunes..Dont dump your hard earned dollars in this dump.
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August 2021 by Gary C Reiber
Fantastic sales & service -- dropped off my Sonic for a radio up-grade and rear camera install -- the last car I'll ever own so its a bucket list kind of thing.Dropped off the car at 9:AM-ish -- done before noon -- John ( the owner ) has been there forever ( when they cleared the woods to put up the building they found him sitting in the woods & gave him a job ) -- the install guy ( Chris ? ) - polite - personable - knows his stuff --I cant say enough about this place --- head and heals over best buy - who tried to "up-sell" me in the parking lot --Great place !
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August 2021 by Matthew Defranco
Car Tunes did a fantastic job from the second I walked in the store. Incredibly nice, fair prices and did some very clean work. Would recommend to anyone! Everyone was really easy to work with and had my stereo done in less than 2 hours
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August 2021 by Richard
I live approximately 5 min from this establishment and based on the reviews I was looking forward to working with them on several potential enhancements for my car. I walked in and met who I later on realized was John Malakassis at the front desk. I mentioned to him that i have a 2001 BMW 740I that i would like to have a remote start installed. He Immediately told me the cost which though seemed a bit high was not a problem for me so I simply said ok. He then told me i would need a 3rd key which would need to be installed locally in the car in order for the remote start to work. I then said to him, no problem I have a 3rd key. He then said ok well give me your name and number and I will get back to you to see if its "worth" doing the install. Me being the mild mannered person I am, I still did not take offense thinking he would at least be professional enough to call me back to say whether he would perform the install or not and why. Safe to say i never received a call back. Very dissappointed in the professionalism. Would never attempt going or calling back nor would i recommend this place to anyone.
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July 2021 by Philip B
I had a great experience here. I wanted to replace the stereo in my old truck and the service here was top notch. They installed a new radio, all new speakers, a subwoofer and backup camera. Service was quick, well done and reasonably priced. John (who I assume is the owner) was polite and helpful and the other employees I interacted with were knowledgeable and helpful as well. All around it was a very good experience and I'd highly recommend this place.