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October 2024 by Alejandro Vasquez
Our sales associate Mike took the time to ask us what we were looking for and was not pushy at all. He helped us find what we wanted and was very knowledgeable and friendly. I highly recommend Mike and will definitely go back to him for future purchases!
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October 2024 by Shant Kizakian
This Ashley is very special. Marisa is the best in the business. She is extremely professional and knowledgeable. Made the whole experience a true pleasure and very simple. I will not go anywhere else aside from this Ashley… and this is because Marisa is so great at what she does!! Thank you for an awesome piece!!!
Best,
Shant
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October 2024 by Kimberly G.
This place is such a find! Lots of items on display with fantastic prices! The sales representatives, especially Mike, couldn’t be nicer. They give you space while you walk around making decisions. It’s obvious that they try not to make you feel pressured into buying something immediately. We couldn’t be happier with the high level of service provided by Mike and the team. Many thanks!
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October 2024 by Tatiana Kelly
Mike was very helpful and patient with my mom and i. we took a lot of time back and fourth and he was so helpful and very informative. he deserves a raise.
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October 2024 by Nancy Robinson
I would just like to say thank you to Marisa at this lovely establishment. I am a very old woman— I am slow and take a long time to make decisions because I am living on a budget. She was so patient with me and my toasted brain. She even helped me shuffle around with my bad knees. I found a wonderful new bed after Putie and I wore out the one I had. My back was in a shambles. I am now sleeping so nicely and my hips can move again, ooh dah dah! Thank you, Marisa, for helping out a senior citizen like me. She even put up with an hour of my boring stories and endless questions. I highly recommend this store and urge you to ask for Marisa- I am from the old school where customer service used to mean something and let me tell you, she is up there with the best of them. Thank you!!!
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October 2024 by Alex Melo
We had a great experience at Ashley’s our sales rep Mike did a fantastic job at getting us the right furniture for our home and we are very thankful for how easy he made the process. Thanks Mike!
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October 2024 by Kar Smithtown, NY
It was a good experience because we bought a dresser that was at a decent price but not real wood. I didn't like that shipping was the only option (especially when there was one on display that was in perfect condition). I guess it's not like the 'ole days anymore...
1/4 of The price of this nice "chest of drawers" was for 'shipping' which was $100 and then
add L. I.'s pathetic tax they tax on us..
It ended up not being such a decent price ?
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October 2024 by BRITTNEY MESSINA
The absolute worst customer service and uneducated employees. Do not know their company’s policies. They will upsell products, when purchased a couch Marisa added 5 year customer care and guarantee to fit. Then went for a bed and received the wrong mattress. It was not what was on the sales floor. Was told could send out a tech to check out bed and customer service said employees are not authorized to suggest that service. Sonny has no customer etiquette. They are clearly only worry about the commission and not the customers. Make sure you double check everything they give you. Regardless of their error it ends up being your fault because you should
Clock in and know sku numbers even though the sales receipt does give details. STAY AWAY
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October 2024 by Lisa Souter
Marc when above and beyond to help me get want I wanted and FAST!!! Absolutely love Ashley
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October 2024 by Gredy Villatoro
Marc was very helpful, answered all of my questions. I am very happy with my purchase. Can’t wait for my new couch.
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September 2024 by bill gates
Ordered 4 chairs and was given a time frame of 7-10 days and at the time told them I needed them no later than 8/16 and they told me NO PROBLEM. Needless to say 3 weeks later I received a call they were in. I needed the island chairs to show off my new kitchen to guests who ended up on folding chairs. Ashley’s refused to compensate me for their screwup so I will tell everyone I know to never shop at Ashley’s . If I could give zero stars I would
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September 2024 by Tahir Daley
This store had the best welcoming customer service, everyone inside were extremely helpful and they gave great advice on what furniture to by. Personally I hate furniture store but the employees inside (especially Aj) where kind and very helpful and made the experience actually bearable
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September 2024 by Bill Huldie
No pressure, helpful, well informed sales staff. A pleasure to business with.
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September 2024 by Joan Barclay
My husband and I visited the Ashley outlet in Farmingdale , NY today. From the moment we walked in we were greeted by friendly employees who were helpful in directing us towards the item we were looking for. The store was not crowded at the moment which let the employees, Marissa and the store manager, to engage in conversation with us. I felt like they were old friends they were so friendly. They also helped us select a new couch that we love after navigating the showroom. I have to say that was the best experience in a furniture store I have ever had.
Joan & Dan
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September 2024 by Darylin McLaughlin-Briggs
We had been looking for new seating for our living room for quite some time. We have looked online and in multiple stores but either didn't see what we liked, the cost was over budget or it was out of stock.
We went to the Ashley Furniture Outlet on route 110 in Farmingdale, NY and was assisted by Marc. He was attentive without being pushy and listened to us described what we were looking for to fit our needs.
Marc showes us sofas and love seats that matched what were were looking for and explained the features and options. He was very engaging and made the process enjoyable.
Our window shopping expedition turned into a purchase that more than satisfied our needs. Thanks for all of your help and patience Marc. Can't wait until delivery day to start enjoying our purchase.
