U-Haul Moving & Storage at Fort Drum offers excellent customer service and a friendly, knowledgeable staff. The location is convenient for soldiers stationed at Fort Drum, making it easy to store or move their belongings. Customers found the prices reasonable and affordable. However, some have noted that additional fees may apply, such as a $20 charge to weigh a vehicle on their scale, which can be done for less nearby. Additionally, a dolly is not included with the truck rental and must be purchased separately. Overall, it provides a good experience for those in need of moving services.
Professional and trustworthy. Timing was also good.
August 2025
The customer service was excellent and easy to navigate. Price was reasonable and affordable. Staff were friendly and knowledgeable. Overall a really good experience.
July 2025
Great experience but its just so expensive. Spent 2k to just rent the uhaul.
