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October 2024 by Danielle Rawlins
KO storage is one of the best places. The operator I spoke to Sofia was a total angel.
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October 2024 by Kristin S.
Helpful and efficient
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October 2024 by Nicole Norgaisse
Customer Service top notch.
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October 2024 by Christian Erre
SAMM is great. Awesome customer service.
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August 2024 by Mike
fantastic service. Just a tip for first time renters. The little plastic numbered "lock" that's on it when you get there is something you are supposed to just twist and break off. Check in can all be done online and you don't need to talk to a person. Prices are great.
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August 2024 by Itza Vel
Mr. Sam provided us with exceptional guidance during a pressing situation. We urgently required storage space in Upstate New York, and Sam facilitated a swift and seamless process. His assistance was invaluable in alleviating the stress we were experiencing. We express our sincere gratitude to Sam for his outstanding support.
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August 2024 by John Stiles
Was hard to find, I was told it was a back up until, it was pull up and unload.
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July 2024 by GMJ JUM
Fast and easy. Costumer service was so helpful.
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June 2024 by Paul Davies
Well maintained and safe, reasonably priced storage facility!
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June 2024 by Blake
Right now if I could give it 0 stars i would. Rented the unit 2 days ago and paid for the month. Today I received an email stating my move out was successful? Drove to the site to see if it was just a mistake and my code no longer works. Going to reach out tomorrow during service hours and see what happens. Will update either way then.
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April 2024 by John Aviste
Malysa, the customer support representative was knowledgeable and thorough in addressing my question about insuring the contents in storage. It was easy to speak to someone and helpful that this was possible on Saturday.
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April 2024 by a w
Finished moving out last month
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March 2024 by ceirra gault
I didn’t store any food in my unit. Upon emptying my unit I found dead mice and droppings. After unpacking most of the boxes, I’ve found that many of the boxes have mouse droppings in them and some of my belongings have been burrowed into. Anything that wasn’t covered or stored in plastic has been affected. When the company heard about the infestation they offered no compensation of any kind. I understand in my rental agreement that the owner is not responsible for any damage to my belongings. However, this has been a horrible experience. Do not store your items here, especially through the winter. I suspect the mice came from the field behind the facility and came into my unit seeking warmth. Pictures are after I emptied my unit.
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March 2024 by Sally Weston
Great customer service. Thank You for you're help.
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February 2024 by Kim Fuino
She was friendly and very helpful! Wonderful customer service!!!
