-
October 2023 by Alyson O.
PSA for those moving here and/or looking for housing.... Do NOT rent from Pleasant Creek Meadows if you're military. My husband and our kids and myself moved from a 2br to a 3br there last SEPTEMBER. The paperwork showed that we had gotten the keys in September but for some reason the lease was written until October??? Okay fine, an extra months rent? Whatever.... but yesterday we had our move out inspection, mind you we spent 250 on cleaning and 200 on carpets and they're trying to charge us THOUSANDS to supposedly replace carpets. They're trying to say they were brand new except for my oldest son's room. Supposed stains under the couch where it was physically impossible to spill anything.... on top of trying to charge 40 dollars because the fridge top wasn't wiped. I really wish they would have let us get pictures because this is insane. They're not military friendly in any way or form. And if you or your spouse has PTSD also be aware the race track is RIGHT there and they do fireworks throughout the season. Not to mention the numerous reports and complaints fort drum has gotten. Just save yourself the headache.
-
October 2023 by Alyson ODett
PSA for those moving here and/or looking for housing....Do NOT rent from Pleasant Creek Meadows if you're military. My husband and our kids and myself moved from a 2br to a 3br there last SEPTEMBER. The paperwork showed that we had gotten the keys in September but for some reason the lease was written until October??? Okay fine, an extra months rent? Whatever.... but yesterday we had our move out inspection, mind you we spent 250 on cleaning and 200 on carpets and they're trying to charge us THOUSANDS to supposedly replace carpets. They're trying to say they were brand new except for my oldest son's room. Supposed stains under the couch where it was physically impossible to spill anything.... on top of trying to charge 40 dollars because the fridge top wasn't wiped. I really wish they would have let us get pictures because this is insane. They're not military friendly in any way or form. And if you or your spouse has PTSD also be aware the race track is RIGHT there and they do fireworks throughout the season. Josh was the best landlord. Replacing him was their biggest mistake.
-
September 2023 by Haley P.
Horrible staff , managers are like potato chips here and replaced often. Maintenance is a joke and they cover things up and lie about it , they think they are so holy but the units are not taken care of . They are a good size and a great location ! But rotting wood everywhere , doors that barely work , leaking ceilings , covered mold, painted mold , they will only clorox your mold so anyone with asthma BEWARE!! This actually causes mold to grow but be bleached esp on porous surfaces like drywall . Staff is rude , demanding , and make you feel less than even tho they say they try to help. Price isn't awful but insulation is bad so ac you have to buy and put in doesn't keep the place that cold . The units don't have dehumidifiers installed so they sit empty with severe heat and cold damaging the properties and the staff can't handle the proper way for doing repairs . Baldwin reality isn't a great company all around most of their properties have massive issues due to lack of care and maintenance, just blatant laziness and trying to save their money and take ours . Save your heart and ur lungs don't move here .
-
April 2023 by LJ Seery
This place used to be a "diamond in the rough". Those days are gone. Former management was good, new management...not so much. However, the maintenance crew remains professional. Free cable! ? Kid's playgrounds aren't really playgrounds. Not much there to mention. Absolutely 0 curb appeal.INITIAL pricing is reasonable, but your rent goes up a specified % percentage yearly at their choosing. *There's certain things they'll tell you and certain things they won't until lease is signed, so be careful.* Shady.
-
April 2023 by Monica Leuenberger
We were very pleased with living here and had no issues until we moved last week. We swapped units to something larger and thought we knew what to expect when leaving for good, but we were wrong.The new management is VERY different. Make sure you rip your carpet up to check for stains UNDER (yes the bottom of the carpet) BEFORE you MOVE IN because they sure will charge for any stain UNDERNEATH even if the top of your carpet is NOT stained.Other notable cons:-The snow removal this year was subpar in comparison to last.-our packages frequently went missing (usps & neighbors)-The racetrack that's in close proximity is very loud all summer.Pros:-close to base-maintenance is fast
-
April 2023 by Lew Seery
This place used to be a "diamond in the rough". Those days are gone. Former management was good, new management...not so much. However, the maintenance crew remains professional. Free cable! ? Kid's playgrounds aren't really playgrounds. Not much there to mention. Absolutely 0 curb appeal.INITIAL pricing is reasonable, but your rent goes up a specified % percentage yearly at their choosing. *There's certain things they'll tell you and certain things they won't until lease is signed, so be careful.* Shady.
-
October 2022 by Julian Moreno
Didn't get the lease till 9 months later then had to pay for upgrades that were never installed for the last two months that we lived there. Also, raised the rent for no reason other than greed. Can't recommend this place.
-
October 2021 by Hey Man
Lived there for 3 years. Josh the landlord was the friendliest guy you could meet. His maintenance crew were professional and competent. The community is mostly military and very quiet. I saw law enforcement presence only one time in my entire time living there. Roads are plowed well during the winter. Apartments themselves are neat and roomy. A hidden gem. Only downside is a racetrack nearby they you can hear, but the only operate Saturdays for a few hours during the short summer. You can't go wrong renting here.
-
October 2021 by Alejandra Garcia
This place was amazing ! We lived here for our 3 years in fort drum & never considered moving ! Josh & the maintenance guys were awesome. Never took long to fix whatever we needed fixed. They even went out of their way to remove a snake that was in our front yard !( I have a really bad snake phobia so josh sending the guys to remove it was extremely nice of him ) the only down side is that there is no ac so we had to use window units but other then that we would definitely live there again if we ever go back to fort drum !
-
October 2019 by Mandie Garrett
The establishment works well with those willing to comminicate their issues, Josh is professional, polite, and punctual.
-
October 2019 by Vanessa
I just saw the reviews and I am shocked that it's so low! I've lived here for over a year and never had any issues or complaints. We've never had any issues with the house, pests or otherwise. During the summer time we will get a few spiders and flies, but nothing a few bug catchers won't take care of. During the winter we get a small draft, but nothing we can't take care of with plastic wrap or blankets. We did have a strong wind that knocked a decorative post off of our door, but maintanance fixed it the same week without us even mentioning it. The walls aren't thin at all, we had neighbors who would throw parties often and we never had an issue with the noise because we could hardly hear it. We even went so far as to have then them turn their tv up all the way and could hardly even hear that. The yards get mowed frequently and as long as you dont have anything outside when they come they will come all the way up to the building. Josh is fantastic, friendly, understanding and professional. If we ever had to come back to NY we would absolutely choose to live here without a second thought.
-
October 2019 by Shelly eli
I loved living here.Had no problems,cheap rent.No noise complaints.This place is super quiet.Josh is a very nice and understanding guy.I wish I lived here when I got to Drum.But I found out about this place on my last year. Maintenance always comes and takes care of you.The grass is cut every week and snow removal is done almost everyday.If i ever come back to drum I will definitely move back.
-
October 2018 by Morgan Ramos
Cannot wait to move... Been here six months and this place is the worst. The roofing has fallen off multiple times and scratched both my vehicles so bad! Husband got orders to leave and we won't even be in this place for a week into July and we have to pay the full month, we were told we HAD to pay for service master to come clean the carpets... Even if there is nothing wrong with them. ? They only cut the grass when the big boss comes, memorial day the grass was so high we couldn't even have a picnic. The community parks are not even parks. The houses are cheaply made, my neighbors are chain smokers and my house always smells of cigarettes. Definitely would not recommend this place to any military family! Living on post is way better than this.
-
October 2017 by Lisa Chetwood
I loved the peacefulness and how much free land there was for my dog to play! And the maintenance was great. Brought me a brand new fridge and dishwasher the day I needed it.
