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February 2024 by SGT_O
Haven't had any problems. Seems like a nice place only been here for a couple of months. Staff is friendly and helpful, maintenence stays on top of any snow issues, also has always been quick to come check things out even when it was for something minute. Def check this place out
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January 2024 by Aaron Bates
Don’t rent from here it’s absolutely trash. Before we moved in they had paint on the “new” carpets. The nails in the drywall is popping out. They plow you in during winter the people who are plowing suck. The trim around the floor was never fixed before we moved in we have been asking for things to be fixed and never get stuff fixed. Been living here since April 2023 I can honestly say this is the worst place I lived. I don’t recommend anyone to move here. They are money hungry but don’t want to fix things.
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December 2023 by Nicole Albro
Can’t complain! Apartment is more updated than most other apartments in the area, maintenance is quick to fix things, and the ladies in office are really understanding and quick to respond!
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November 2023 by Christopher Emeanua
Great apartment complex for all types living accommodation. Most military families live there!
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August 2023 by Tyler Moss
I’ve been living here for a few months now and my time here has been amazing. The homes are beautiful and fairly priced. The culture of the neighborhoods are pleasant. It’s nice to finally have such a lively place to call home. Maintenance is always very informative when they come out. All of the people working on that team make you feel included in the house work they might need to do; they have never talked down to me once. The office people are always kind and pleasant. Every time I have spoken with them they take any concerns I may have very seriously, and with the highest standard of professionalism. This has been by far the most accommodating staff I have ever had the pleasure to meet. Everyone in the office will remember you, and talk to you like you have been friends for years. It’s very refreshing compared to other cold feeling housing offices. On top of that the amenities they offer like the pool, playgrounds, dog parks, and gyms; are throughly cared for on a regularly basis. You can’t help but have younger kids go around and create messes but this team does what they can to combat that. Every single person working for these homes truly cares about their jobs and providing comfortable living for the residents here. I pass a special thank you to the team allowing me to call this place home.
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August 2023 by Kyle Morrison
New management is extremely cheap and only cares about taking your money would not recommend living here with many other options in the area
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May 2023 by Justin Jenkins
Just moved out of Eagle Ridge a littleOver a month ago. Terrible time there due to repairs being slow and they are extremely quick to charge us for anything that’s an inconvenience to them. They’re going to make you have a professional clean the house. We did do so, and all of a sudden, they’re telling us that our carpet smelled like pet urine.So they’re trying to charge us again. I willNot be going to that place, it’s run by absolute criminals!
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April 2023 by Cameron Giannetto
Been living here over a year, ownership just changed hands and they are now very nit picky about small d*** things and extremely slow on repairs. Raising prices left and right minor unnecessary things, very disappointed with the new corporation running the location. Extra fines on and fees over garbage disposal rules, new fees for community room, I loved this place until all these new regulations started making life hell. There are plenty of places around the area that function on a normal level. They also have heavy fees on ending leases and cleaning inspections, it's now a Army Family Fee trap, do your research before moving here or contact me and I'll spin you up on the pros and cons.
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April 2023 by Roland Sergal
I mean I don't live there, but they've got some pokestops so I drive through occasionally. ?
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October 2022 by Tammy Marshall
I did a pick up of an item that a "person" was selling.I found him rude, arrogant and dismissive. I would hope that does not represent the Eagle Ridge community. ? very poor communication then blame me for being late. Really!? I sat at the entrance for 1/2 hour waiting for an address , when they were contacted an hour previous to meeting to get an address. Then sat outside their house for a good 15 minutes because "he was down the street".He arrived Late and walked right past me with no communication to go inside. He finally came back out leaving his infant inside alone. His response was "It is what it is"!
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October 2022 by Leah Evans
Never missed rent nor did I give them any problems. Yet I was still charged an extra months rent upon move out because THE STAFF gave me conflicting information stating that what I planned to do was fine when apparently it was not. They then proceeded to double rent my apartment. Corporate doesn’t answer the phone and they’re a bunch of money hungry, selfish individuals.
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October 2022 by Daniel P
Highly recommend this community. It’s quiet and peaceful living. And Beautiful views., Walmart and other business and restaurants just minutes away,. also a very short commute to Ft Drum,.. everything is very convenient. The office has been amazing,. I thank them for everything. I have asked a hundred and one questions.lol. and they have answered everyone of them lol they are the best to work with.. thanks again
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September 2022 by Alisa Patterson
Just for the office interaction. Everyone has been pleasant and me driving them crazy with a million questions. Malieka gets 10 stars. She even reached out to me about a lease takeover on a unit I prefer. I def hope to be part of the community. The leasee she referred me to is super nice also. All my questions were answered graciously. Has a lot of amenities and a walking trail also. Garages and storage are avail. Units have cute little back yard/patio area. If you maintain your unit, pay your rent, and just talk to your neighbors from time to time, you’ll be fine. My mother was in property management for many years. We never had an issue living in any community. The office makes all the difference! Just the interaction earns 5 stars. Was blessed enough to get my place today! Very spacious and nice community. I love it here
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September 2022 by Honest Reviews
Eagle Ridge Apartments is a pleasant community to live in. It’s by far the best in my opinion when it comes down to how much you pay and what you get when compared to other communities I’ve visited, before deciding to live here. Fast, timely efficient, reliable repairs when I’ve called for service. Definitely check this place out when looking for places to live. Short drive to Fort Drum and 5 minutes to Walmart which has been very convenient. Only thing I wish this community had has parking stalls attached to the home but other than that I consider this a nice place to live.
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August 2022 by Kathleen L.
The management at this place is very welcoming and accommodating. They also help military families have housing off base . The complex is centrally located near Walmart ALDI's and eateries. They have a pool which is family friendly. For a rental property extremely nice.
