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August 2024 by Natalie S
The passport lady was super nice!!! Wayyy better then all the other times I’ve had to get a passport definitely recommend!!
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July 2024 by Anthony Bee
Called over 7 times to ask a question about my package and no response, I called and let it ring and ring until it hung up. I can understand missing the call once or twice due to being busy but 7+ times is absurd. Poor customer service.
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December 2023 by Good Eats (Traveler)
Always a pleasure.
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December 2023 by Garylee Haggerty
Shout-out to Endicott Post office . Above and beyond. Ty
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January 2023 by Wendy Spickerman
Located on Washington Ave in the Village of Endicott. Easy to get to, friendly service with low wait time. Service with a smile.
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September 2022 by Doug Doty
Always knowledgeable personnel. Quick and easy.
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January 2022 by Julia Langton
Very positive experience!Came here to apply for a passport. Staff were all friendly, helpful, and polite! The employee who was helping me informed me right away that my passport photo from Walgreens was too small, and offered replacement photo services which he took care of himself immediately. He even nicely recommended I could return to Walgreens and they would/should issue a refund (they do, by the way, if you have the receipt; else they provide store credit), and he gave me the extra copy of the passport photo he took so that I could demonstrate to Walgreens that their photos were not the right size.The employee was informative and walked me through signing the application, filling out a money order (this post office allows you to pay all passport associated fees with a debit card, then fill out a money order slip for the $110 state fee), and everything else I needed to painlessly complete the application.It was bustling in the lobby, and the staff were all efficient enough to keep things moving, but conversational enough to be pleasant and avoid making customers feel rushed. I was pleasantly surprised by the great service!
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June 2021 by Peter Lussier
Nice Folks
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January 2021 by Teresa H.
The customer service at this branch is nonexistent. The Supervisory staff in Endicott is rude and unprofessional. I have never been repeatedly disrespected as I have by the team in Endicott. Staff members are allowed to lie and manipulate policy by claiming safety concerns. They do not investigate or make any attempt to find out the truth of a situation. Even when offered video evidence and details that were left out of the carrier's complaint, no actions are taken and customers are allowed to be blamed, harassed, inconvenienced, and victimized. I would use any office other than this one.
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September 2020 by Vanessa Dailey
So nice and helpful. I needed to tape some packages to send out and they took care of it in less than 5 minutes with no charge. Felt very bad because I had an important phone call but the guy was very nice, had no problems. Huge relief that it was quick, easy, and painless.
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August 2020 by Grayson Dailey
So nice and helpful. I needed to tape some packages to send out and they took care of it in less than 5 minutes with no charge. Felt very bad because I had an important phone call but the guy was very nice, had no problems. Huge relief that it was quick, easy, and painless.
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July 2020 by Paul Boyce
I've been having issues for going on 9 months now with just getting my daily mail delivered.ive contacted the post office and literally nothing is being done!!! I havent gotten any of my Bill's, insurance cards, or anything for 9 months!! How can we charge the post office for the late fees??
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April 2020 by mary meier
Fast and kind
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March 2020 by TissMe
Awesome post office. Went to get my passport made. The staff is efficient and kind. They truly make you feel welcome. This is rare for a post office because how busy they get. I want to share what I witness while I was waiting.
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February 2020 by Ashley Cruz
Was driven with someone and couldn’t find the entrance at first, went in with the package and a piece of paper, they took it and I didn’t even have to pay! Sent quick.