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“So I was in the bank , with my mom yesterday.Not to busy, however a woman came from one of the offices. Accommodated us in every way. Kind, Courteous, Empathetic, Cordial, Professional, I could get the point.If more people like Sarah were out there, our world would be a better place.Try it on, help someone be kind, smileIf any have not seen Patch Adams, watchMichael Bednarlifestylefit22.orgHospitality, the friendly and generous reception and entertainment of guests, visitors, or strangers.”
“I pop into this branch every now and then and have never run into an issue or unreasonable delay. Their staff are beyond pleasant, wait times are on par with the demand at a given time, and the place is spic and span.There are drive up ATM’s at this location.”
“Karen was extremely helpful!! For my first car, Karen reassured me that everything would be okay. I also want to thank Serena! They were both very helpful and informative. Thank you so much Karen and Serena!!”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“I was victim to an intricate scam today with callers posing as multiple federal agents with badge numbers and calls showing up from the Broome County Sheriff Depts number (which they used as cover) instructing me to remove cash from the bank to safeguard it before my SS# is shut down. Angella and the manager on duty today warned me about extensive fraud happening and then helped me with kindness and speed, during their lunch break, when I later realized my mistake. They immediately resolved the situation and called their fraud line with details for public awareness. So thankful for the wonderful customer service at Visions in Endicott, and honestly every time I've called or been in a branch. Also the mobile app is great and easy to use. Thank you Visions. And be warned about these scammers, they're smart, prey on fear, and say all the right things.”