FedEx Ship Center in Elmsford, NY offers a range of shipping services and supplies. Customers can access expedited, standard, and economy shipping options through FedEx, as well as have their FedEx shipments held for pickup or schedule residential deliveries. The FedEx staff at the Elmsford location is known for providing exceptional customer service, with reviewers praising the helpful, courteous, and patient employees. One customer highlighted the assistance of a FedEx employee who went above and beyond to resolve a package issue, tracking the shipment and personally delivering it. Another reviewer commended the young, kind, and pleasant customer service representative who patiently assisted a customer with limited English proficiency. Despite facing challenges such as frustrated customers and understaffing, the FedEx team in Elmsford has consistently demonstrated a commitment to providing a positive experience. Overall, FedEx Ship Center in Elmsford, NY is a reliable destination for packing supplies, FedEx shipping services, and exceptional customer support from the dedicated staff.
Seamless experience. Nelson (started 3pm shift on 07/10/25) was especially helpful & went above and beyond! 🫶🏾
March 2025
Fast service on weekday mornings, sometimes only one attendant when line is long.
March 2025
Strong recommendation for the FedEx employee man on the phone who helped me figure out a package snafu. FedEx operators were not helping me at all, and I was delighted by the helpful, courteous and thoughtful customer service by the man at the Elmsford office. Really solved my problem. Thank you!
