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“This place is nice and clean. Customer service was excellent. The person that attended us is Tai. She was wonderful, very helpful with all my questions, and very patient dealing with me. I recommend this place to anyone.”
“Safeguard storage is the BEST. Vivian was very patient, helpful and assisted me with setting up a new lease. My aunt rented a storage unit here for over 20 years and had nothing but great things to say. The customer service is outstanding and moving items in and out is a breeze. I highly recommend.”
“I had a great experience very professorial and customer friendly plus great prices what more can you ask for will definitely recommend my friends to this place. Thank you!”
“Hi I love Khelsie at safeguard! She helped us get a lower price & gave us great customer service! She is very helpful & went out of her way to provide superior customer service & friendly advice on dos & donts of safe storage practices.”
“We were met at the front desk by a very friendly employee named Brenda who took very good care of us and made moving in very easy! She was very kind and helpful and gave us a great rate for our storage unit! Allen another wonderful employee helped with some heavy items and went above and beyond his usual duties for sure! Just can not say enough about these 2 employees and the great experience we had at this storage place..Thank you so much for all your kindness and help!!”
“I’ve rented from Empire Car Rental multiple times and each time was great. Fast service getting you in your car and the people are pleasant and friendly. Morales checked the car out for me on my last rental and did a wonderful job. You are lucky if you get him and he is very friendly and pleasure to talk to. Makes the experience easy. I will definitely continue to rent from them and recommend them to anyone . Thank you Empire”
“Special thanks to Empire of the Bronx for providing the rental of a 15-passenger van for my VanGo Transportation Services during the Total Force Athletics Youth Sports Outing to the Barclays Center. The van was comfortable and clean, and the attention to detail from the staff was outstanding. They truly live up to their name! We will make our next rental with them.”
“Chris and Mateo were incredibly helpful. We ran into some inconvenient hiccups with moving and the original truck, and they both went above and beyond the make sure our needs were accommodated and our move is comfortable. Would highly recommend this location to anyone looking to move sometime soon.”
“Best truck rental I've ever had the pleasure of doing business with. Gloria and Patrick are wonderful and will go above and beyond to help you out. Couldn't thank them enough and believe me I wish I could give them a higher rating, trust me you won't be disappointed.”
“They were very helpful, the trucks were in great shape, and they have a lot of different boxes and supplies. The U-Boxes are great for temporary storage until they are shipped down to Florida. It was a very good experience.”
“I rented 12 reusable boxes. If you're moving skip the cardboard and get these heavy duty bins. They are very durable and stack well.Gentlemen at the counter was very helpful and extended my rental to another day to prevent me from racking up late charges. Will definitely revist this location again. Nice.”
“The customer service was great and the agent that helped us was very friendly had a great sense of humor and respectful and maid us feel at home thanks for the hospitality recommend this location to friends and family any time.”
“RORY IS AWESOME helped me out the most in a time of need. If u need a u-haul or rental car like I did, come here you will be beyond amazed with his professionalism and care. This is the one! They care for their customers and treat you the way they would want to be treated ? ❤️”
“I had to rent a truck and a van In a hurry. The staff was very professional and answered all my questions. I had trouble with the app and Mrs. Shelest helped me with both transactions and made me feel awesome. Highly recommend. Ask for Mrs. Shelest awesome lady.”
“First time renting a storage unit to store my stuff over the summer. Great service at this place! The staff were super friendly and professional. Darnell helped me reserve my unit on the phone. He assisted me with the check-in process and showed me the way to access my unit step by step. There were trolleys and ladders on site that you can use to move your boxes.
Imani helped me with my van rental on the phone. We also inspected the van together. She was soft-spoken and quite witty.
Lizette assisted me at the unit. She opened it up and moped the already cleaned floor before my movers arrived. She made a unit move & transition really easy for me.
Such a great team of people who work here. The service was really amazing. Please forgive me for misspelling names.
Would definitely recommend it.
5 Stars.”
“Very accommodating, provided many options with gas refill and and after hours drop off, best experience with a truck rental I’ve ever had, drive from Phoenix AZ and this location was the best location I’ve ever seen from a truck rental point, owner is on top of everything.”
9:30AM - 5PM
156 Haven Ave, Port Washington
Truck Rentals
“Fantastic and reliable service with simple procedures and easy going staff. Would recommend the service to anyone who needs an extra hand moving something and wants to handle it themselves. Quality service at its best!”
9:30AM - 4:30PM
99 E 2nd St, Mineola
Truck Rentals
“Mike was a huge help when the van we were loaned broke down! We had one of his vans in 45 minutes and we’re able to move our Daughter to Brooklyn. Great job Mike!”
7:30AM - 6:30PM
1850 Imperial Ave, New Hyde Park
Truck Rentals
“Mr. Morales, was personable and took care of all our rental car needs. We did an excellent job giving us an overview of the truck. And also helped us out with making sure we took truck only routes. You all are lucky to have him.”
“VERY EASY TO DO ON THE APP NO Trouble until i called the actual place HOWEVER THE ACTUAL PLACE THE WOMAN WHO WORKS THERE HAS A Terrible ATTITUDE PROBLEM this seems to be a family owned business where the wife works for her husband or some such none sense and she answers the phi e like its a hassel for her give the customers an attitude like we are bothering her...I'd recommend using the app”
“I was scheduled to pick in another location and told the night prior to speak with Kevin at the JFK location if I wanted to pick it up early. I was disappointed to find out I had to drive to a further location on the day of my move, but Kevin really took care of us. He was super friendly and made the drive well worth it.”
“I called last minute because my husband and I had an issue with another company canceling on us last min and they were so accommodating, Connie helped me and she was so sweet she got me a rental near house she helped me book last minute over the phone she was so nice to me and so patient. Very nice company can’t wait to pick up the car tomorrow thank you Empire!”
“I stopped in to see if my vehicle tow light was working.
Both associates were extremely friendly and offered top-level customer service. One gentleman took the time to walk me through my entire car to check to see if my trailer light was receiving power. When it was not, the associate went through the owners manual and highlighted each fuse I needed to check with a mechanic.
Unfortunately, it was raining heavily when I stopped by, but that did not stop this amazing associate from helping me outside.
Thank you for all of your help and for proving me outstanding customer service!”
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“Called last minute 20 minutes before they closed and got nothing but courtesy and professionalism over the phone, and that was only amplified when I got to the location and started the rental process. Truck was clean, location was clean employees (owners?) Would absolutely rent here again. Only issue I ran into was dropping the rental back off as it was a tight squeeze parallel parking the truck I between 2 new cars.”