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November 2023 by Garcelle Georges
Rude service if you come here you are expecting to get followed !!!!!
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November 2023 by Renee Dudley
If I could give a negative star I would.I want to express my extreme dissatisfaction with the service I recently received at your Elmont, New York location. I believe it is crucial for you to be aware of the incident that transpired during my visit to your store on Saturday.Approximately three months ago, I purchased hair extensions from your store, specifically the Janet Collection in color number four. Pleased with my initial purchase, I returned Friday that just passes to buy the same product. However, upon reaching my beautician and opening the package, it became apparent that the color was different from what I had previously purchased.Understanding that mistakes can occur, I promptly returned to your store to rectify the situation. I approached your staff and explained the discrepancy, expressing my desire to exchange the darker color for the correct one, as initially intended. To my surprise and disappointment, the manager adamantly refused to exchange or refund the product.The situation escalated when the manager accused me of attempting to steal the product and went so far as to lock me inside the store. This unwarranted action led to the unnecessary involvement of law enforcement, with both parties providing their accounts to the police. This entire incident could have been easily resolved with a simple exchange, sparing both parties unnecessary trouble.I am disheartened by the lack of customer service and the overall mishandling of this situation. As a result, I now harbor a negative perception of your store. I am compelled to share my experience with friends and discourage them from patronizing any Pops Beauty Supply Store.I urge you to investigate this matter promptly and take appropriate action to ensure that such incidents do not occur the reputation of your.Customers should feel valued and respected, and not treated how I was. Although I will always need hair products, I will definitely avoid patronizing this company.Others you need to be aware of who you will be spending your hard earned money with.
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November 2023 by Joan Sorrentino
The owner is super sweet and helpful
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October 2023 by Immanuel Amaa
Reserved my comment.
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October 2023 by Alfonzy 'Techneek' Vaughn
Very nice place. They've had everything my family needed every time we go there.
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September 2023 by Michele Valentin
They have a huge selection and can actually answer questions. One of my go to places.
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August 2023 by Annjali Lester
Has all the products that a salon needs but very high prices!
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June 2023 by Karen Skinner-Parkes
Large supply
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June 2023 by Marvane Lynn Joseph
This store is on my neighborhood
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May 2023 by Finessed ByGee
I really would like to give one star off the fact that i felt forced into buying the clip ins i decided to buy, not to mention the guy who helped me wasnt even matching the clip ins to my exact hair color, Made me feel like he was only looking to make a sale…Going forward i will not be returning to this Beauty Supply as they are Extremely Overpriced & Just looking to make a Quick buck. No thankyou!
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March 2023 by Scherece O
Neat, clean. First time, you can find just about anything you're looking for.
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March 2023 by clarissa stephens
Has everything here and the prices are very good
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December 2022 by Shinese Riddick
They have really nice stuff
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December 2022 by Ruth Adole
A visit says it all....
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December 2022 by Alexandria Sylvester
This beauty supply has great bundles and even HDace front wigs I will not be going back to any other beauty supply. They also have a wide selection of braiding hair and your good ol pack hair. You won’t be disappointed, and great prices!
