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November 2024 by Nydeco
Absolutely the worst car wash I have ever been to. They are supposed to be extra careful using only their hands, no brushes. I took my wife’s bran new car in for a hand wash and when it came out for drying, it had a deep, one inch scratch on the rear passenger door. I flipped. I called for the manager. Out came some young guy in a t-shirt and sweatpants. He looks at the scratch and without even asking his workers what happened, he tells me “we didn’t do this. Can’t help you.” I have never seen such unprofessionalism and incompetence. Beware: Do not trust Mr. Hand Wash. They will damage your car and deny all responsibility.
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August 2024 by K S
This car wash is so convenient for me. The first time I went there, they did an excellent job. It inspired me to get a monthly plan. Then the service went down hill. Something is always wrong. Windshield wiped with greasy cloth, interior not wiped clean, only three tires were shined and last visit windshield not dried at all. I can't understand what is the problem. They are capable of doing a good job, can't understand why it can't be done consistently,
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August 2024 by Mohammed Ali
Paid $35 and waited 40 minutes for my car to come out dirty from the wash. They had one woman working on 3-4 cars. When I complained inside the guy at the register got annoyed and said what do you want me to do about it? I been coming to this carwash for years and bring 3 of my cars and the quality has gotten significantly worse. Avoid this place at all costs they just dont care anymore. Also on the day of my issue multiple people were complaining their cars are still coming out dirty. Its a shame because this place used to actually be really good.
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August 2024 by Jessica Baksh
Hit or miss. It felt like they were rushing through the job.
To make matters worse, the wash itself was terrible. There were still visible dirt spots and streaks on my car after the wash, and the windows looked like they hadn't been cleaned at all. The interior vacuuming was just as disappointing dust was left on the dashboard, and the floor mats weren't even put back properly.
For the price they charge, I expected much better quality and customer service.
Unfortunately, I won't be coming back here again, and I wouldn't recommend it to anyone looking for a thorough and professional car wash. Save your money and go elsewhere.
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August 2024 by Papa E
Wasted $40 dollars on their so called house special. Do yourself a favor and go to a different car wash. I had to go home and re-wash my car. What a waste of time. Will definitely dispute this charge.
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August 2024 by Melissa Hylton
Check out their membership pay monthly and get unlimited wash for your 4 wheel baby
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August 2024 by Shangrilah M
Excellent job on cleaning the cars. Friendly staff, and very inviting place. They even have a hot deli, mini Mart, car wash find gas station,
Really nice people.
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August 2024 by Asad Hafeez (BRICK TECH NYC)
However, if you are in need of a car wash, I suggest finding an alternative to Mr. Hand Wash. In my experience, their employees have been known to cut corners and skip important parts of the package that you pay for. It seems as though they are more interested in taking advantage of customers rather than providing quality services. It would be best to avoid their monthly services and find a more reputable company.
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July 2024 by Jordan Reid
Great customer service
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July 2024 by VISION
They do a very good job with the overall cleaning and drying of the vehicle. A little on the pricey side, but that's for the benefit of a true hand wash. 4.75.
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June 2024 by Nick Scura
Always the best!
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June 2024 by Pressure Gaming
Customer service is horrible. Workers are not doing a great job rather wash my car myself
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May 2024 by Nahshon Persaud
Absolute worst place to go. They don't do a clean job. On top of that, they Scratched my damn car!!! Had the nerve to say that was there and it's a brand new car.
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May 2024 by Robert Torres
42 bucks for a car wash! Expensive!
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May 2024 by Naftaly Sirota
Best service. Mimmi was so helpful and friendly. I highly recommend it.
