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“I've come to the MCU branch on Hempstead Turnpike randomly over the last 2 years. I've always gotten great and curtious service. Michele who is a worker at this branch was so professional, helpful and welcoming. I would recommend this location to all.MCU customers.”
“Good bank hard workers they let you use their bathroom I was denied mutiple banks( due to over draft) and they let me use their bank along with my father. The waiting time is not bad for the teller.”
“Maria has been a huge help over the past 10 years, from personal banking to auto loans. They are experienced and knowledgeable and friendly. I don't bank anywhere else.”
“I was attended by a very sweet lady named Melanie that made everything very clear and understanding. Dont waste my time with unnecessary information and provided anwers”
“very polite, made my transaction very easy & was very efficient I would recommend any one needs banking done Bethpage Federal Credit Union is the place to go Jerry DeBlasio”
“I had an awesome experience today with Jessica. she was knowledgeable, effective, and very professional. she exhibited great patience when I did not have the needed information and allowed me to contact my daughter to provide it.”
“I recently had an appointment at New Hyde Park location & Adaku Ubani assisted with my appointment. She was professional & personable. She handled my needs with ease & my experience was flawless. Adaku made my experience easier than I thought & she was a pleasure to work with. She cares about her customer’s needs & goals. She is a valuable employee.”
“I had an enjoyable experience with staff Erika. I tried to apply for a credit card with them, and she helped me a lot. I had a few questions during the process, and Erika explained to me in every detail. On another day, I came to this branch to open a savings account, and another staff helped me who is also very nice. All in all, people in this branch are very patient, helpful, humble, and professional.”
“Very helpful staff, I went to get a document notarized but they weren’t able to for that specific kind of document. They helped me by calling a bunch of places to ask them if they could and writing down the info of somewhere that could in the area. I was able to get it done within the hour. Thank you!”
“We enjoy visiting your Bethpage Branch on Grand Avenue in Baldwin. The atmosphere and the staff are welcoming, personable, professional and efficient. The experience is better than most banks we've dealt with in the past.”
“My family and I had a great experience at this Branch. We were assisted by Robert V. He was very professional and patient. In addition he answered all of our questions and provided good information. I trust this branch and we look forward to managing our wealth here. Thank you Robert and Jovia!”
8:30AM - 4:30PM
134-66 Springfield Blvd, Queens
Credit Unions
“When I tell you for the first time ever I met a person in customer service that is the definition of great customer service. I went into this mcu branch for the first time. I saw a teller and had a question for someone. Amber Timmons called my name after I checked in. This lady was like the mulitasker multifixer best person to work with. I can't begin to explain how over and beyond she went for me. I sat with her for a hr and she smiled through her mask the whole time. Giving me credit advice, account advice. And helped me find charges from 2yrs ago. I NEVER do in store compliments but even after just finishing a 18hr shift and tired I HAD to tell someone how amazing of a worker she was to me. The teller was nice also. This was a really really good experience for me today. Thank you thank you thank you Amber for all your help. I'm able to move forward thanks to you.”
8:30AM - 4:30PM
188-39 Linden Blvd, Queens
Credit Unions
“Mr. Woostley Novembre was very helpful and informative. He made me feel comfortable and Welcomed. His customer Service skill are exceptional. I feel he deserves a raise. You need more people like him.”
“The employees in the credit union are AAA . They give AAA service to employeesThey are knowledgeable.caring and professional. They will do their best to solve all your needs. Love them bunches.”
“Grant Gilliam has to be the nicest teller I have ever had the pleasure of dealing with. He helped me set up my savings and checking accounts super fast. He also helped me with a bag of change I had and showed me how easy it is to use the coin-counting machine. Beautiful personality, outstanding job.”
“Pamela is the most satisfying customer service client to work with. She is patient, very customer centric; and I am very satisfied!Pamela guides the customer in setting up their online banking application for ease of use. She focuses on each task and is diligent in completing each request the customer requires.Today it was:A. changing my account pinB. Requesting a pause on an electronic transfer from an external bank, andC. Completing a loan aplication.She spent valuable time with me and I am Very satisfied that all my requests were satisfactorily completed.She is an asset to Jovia Fina cial Credit Union.Thank you Pamela you are 100% customercentric!SincerelyMember AWCoxall”
“Great experience in joining Bethpage Federal Credit Union. The representative that helped me was knowledgeable, kind , considerate and patient. I felt like the other representatives and cashiers were friendly as well. The process to set up my account was done in a timely fashion and I was given all the necessary information and all my questions were answered to my satisfaction.SincerelySteven Selzer”
“I have been with Jovia since it was Nassau Educators Federal Credit Union in 1980. I am not fond of the name change and brand color but I must share my evaluation of Georgia from the mobile office in Uniondale NY. In all the years I have banked there no other employee was as professional and helpful as Georgia. Hopefully, the Board of Directors will make note of her value and reward her service to this credit union by promoting her to a managerial position. She gets an A+++ from this member. Thank you again, Georgia for reaffirming my faith in Jovia. Professor Dennis Cowan”
8:30AM - 4:30PM
300 Steamboat Rd, Kings Point
Credit Unions
“Brenda was amazing ! She helped explain the company policy (which by the way she does not control) and helped calm me down to help resolve my situation . She simply wanted me to be aware of everything involved. I was pleasantly surprised considering what i had read previous to coming here. Thank you for the amazing experience Brenda !!”
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“I walked into the branch today with my mother and was instantly greeted by Radha she was so friendly and so patient with my mom. Top notch customer service amazing!!! We will definitely be back”