Old Navy is a popular clothing store that offers a wide range of apparel and accessories for the whole family. It features many options, from jeans in 180 sizes to comfy fleece and activewear. Customers enjoy the fun shopping environment and friendly, welcoming staff. The store provides free pickup services and a good selection of clothing, including items for kids, adults, and even Halloween-themed pajamas. However, some shoppers find online options better than in-store choices, especially for kids' clothes, and wish online returns were easier to handle in person. There have been concerns about limited size options, such as missing 9-12 month pajamas, which disappointed some customers. Long wait times at the register and staff needing more energy or assistance to speed up service were also noted. Despite these issues, many appreciate the store’s variety, especially for fit, such as finding jeans and shorts that suit larger sizes. Overall, Old Navy is valued for its style, quality, and fun shopping experience.
An employee there named Gia was so polite and funny along with very helpful. I'd like to give her 10 out of 10. You made my daughter and I 's shopping experience very pleasant! This is for the Old Navy rte 64 in Elmira.
March 2024
My favorite place to shop for kids clothes. I feel like the options are better online than in store though. I wish it as easier to return online purchases in-store.
July 2023
Expensive for the cheap fabric for children's tops. Did not see women's plus sizes.
