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September 2024 by john aderhold
Staff were professional and courteous and knowledgeable.
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September 2024 by Lucky
Great place to get work done on your vehicle, Shannon is great, he knows how to treat customers, will definitely recommend to family and friends.
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August 2024 by Meg Soper
Very accommodating and customer service was top notch! Even with glitches in their equipment they were very forthcoming and honest
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July 2024 by Jeremiah Davis
I had called the For an appointment and they scheduled me for the following day, when I showed up at the appropriate time the next day I was told they were busy. So they scheduled me for the day after, so two days after my Initial phone call I showed up. Immediately they had a plan of what they were going to do so I could get my inspection and they handled it very smoothly. I believe his name was Chez, or Chev (Sorry if I’m wrong) Took care of me very well was able to assess what had my engine light on and solve the problem within the day. I Have been there before, and Bobby treated me with respect, he attached one of my side mirrors that had came off from a recent accident with no pay and within minutes. At that point, I knew I wanted to keep coming back to these gentlemen. They are quick to fix many problems, and are very respectful. They will continue to get Business from me that is for sure. Thank you all there at Monroe in Riverside.
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May 2024 by Bill Utter
Good place. Good wait times and service performed was flawless.
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April 2024 by cody saxbuy
I went a few days ago to have my vw beetle get some work done all new breaks rotors and shocks oil change and an inspection Dillion I hope I spelled your name right you were great you saved me money and time Nick and Ryle sorry if I spelled your names wrong but you guys did great work everything was perfect and there attitudes and willingness to go the extra mile was seriously top tier service Monroe needs to give these guys a raise thanks again you guys me and my family are safely back on the road thanks to you ! Thank you ?
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April 2024 by Nick Gunderman
Brakes and rotors all around and two tires were done on my vehicle and the staff was very professional about handling everything and the technician Nick did it in a timely manner will definitely be back for any and all repairs in the future
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March 2024 by RJ Meeker
We took our car in the first time for an oil leak they said they didn’t have the part to fix it and could get it in Tuesday. So I set a appointment to come in Tuesday after I got out of work and when I got there the mechanic I spoke to never ordered the part and acted like he had no idea what I was talking about from 2 days prior. At which point I spoke to the manager that was there. I told him we had to get it fixed before we left for a family trip on Friday then he told me I could bring it in Friday morning when they open he could have the part and have it done for by 11 or 12 because as I told him 12 was the absolute latest we needed to be on the road. So we brought the car to him at 7:30am as soon as the shop opened so we could get it done as early as possible since I was told it was about a 1 hour job. Then at 12:15 I had to call them to find out what was going on because the manager assured me he would have it done before noon. He then told me they were still working on it that it would be another 45 mins so he could “Make sure” I had a “Safe” vehicle for my trip. I said Ok. Then another hour passes so finally I drive up there where my car is still in the garage and the manager and the mechanic are both under the hood of the car. The manager comes out to greet and tells me they are just finishing things up I say ok and I pay over $300 to fix a oil leak me and wife left with the car packed everything up began to leave over 2 hours later than I told the manager was the latest we needed to go then as we are driving up the highway the car begins sputtering. I figure it just has to run some so we go a little further at which point it is getting worse. So we pull off to a gas station and I call Monroe multiple times before anyone answers the mechanic tells me it’s normal and I should be fine and I could if I have anymore issues. So we start up the highway again and it is so bad we decide by the next exit to turn around and go back and swap for our other which we didn’t take because it needed a oil change. On the way back to our house it is still doing the sputtering and at one point the check engine light came on and the car stopped accelerating while we were driving down the highway. This vehicle had no problems other than the oil leak were told about when we got the oil changed the last time. This is a daily driven vehicle it is a 2016 and we have never had any issues with this vehicle AT ALL no major fixes nothing before this trip to Monroe to fix a oil leak. I will be taking this vehicle back to the garage when we get back from our trip and they need to fix whatever they did at ZERO expense to me.
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March 2024 by Doug Smith
Thank you to the officer who directed my daughter's dead Honda Pilot to the hands of Riley, Dyllon, and David, who took excellent care to get us up and running again. It has been a pleasure working with you. Oh, and The Diner was a great lunch stop! Thanks!
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February 2024 by Cinister S
Wonderful service without an inflated bill. Emergency service for a dead starter. Everyone was very helpful...Thanks guys!
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February 2024 by Jessica Pike
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Needed tires and was given the buy three get one free. Tires were of a good quality so it was worth the price. Will be coming back for more services soon. Thank you ?
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January 2024 by Karen Jennings
Awesome staff! They are caring, fair, kind, and efficient. I feel like they have my best and safest interests at heart. Recommend without reservations or hesitation!
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December 2023 by Brian Tribe
Staff was fast and courteous.
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December 2023 by Rebecca Kipferl
They team at Monroe handled my break situation in an utmost professionalism and cost affective way.
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December 2023 by arianna
Gabe helped me out quickly and efficiently. He made great conversation and was very thorough on what was wrong with my vehicle. Definitely coming back and requesting him again!
