Empire Visionworks in Elmira, NY, provides eye care for the whole family. The place is clean and bright with many glasses options. They have licensed eye doctors on-site for exams for adults and children. The staff is amazing, friendly, competent, cheerful, and always willing to listen to any questions or issues. They are super nice and patient, helping choose glasses and making reminder calls. Employees are smiling and pleasant. The doctors are very kind, helpful, and knowledgeable. They really take their time with you and you do not feel rushed. One doctor heard a patient's story about nerve damage and was smiling, laughing, and very friendly. They use modern technology, like an app, to make tests quick and avoid leaving patients feeling unwell. This was the best eye doctor appointment a patient with a long-term injury has had in years, and they did not leave feeling incapacitated. The business makes eye care simple and convenient. They offer a wide selection of the latest glasses frames and contact lenses. They have a 100-day wearing glasses guarantee. Appointments can be set online, which offers same-day availability, or by phone. The experience is worthwhile, leaving patients in good spirits and grateful. Families have been with them for years and look forward to coming back. Empire Visionworks is highly recommended.
I was very pleased with the service and personnel however I was very displeased to find out I could no longer get purple tint added to my new prescription lenses. it would seem they are no longer doing custom colors, which was very sad to hear. also, my location Visionworks has no in house lab which used to custom cut lenses... read full comment
October 2024
I enjoyed my visit to the Visionworks in Horseheads NY. Everyone was very friendly and knowledgeable.I actually enjoyed my visit and got two pairs glasses while doing so. If you need to get your eyes checked I would recommend this location to anyone !
October 2024
Visionworks in Horseheads, New York, is amazing! They are competent, friendly and always willing to listen to any questions or issues I may have. My latest dealing was with Felicia, who is knowledgeable, helpful and very patient. Thumbs up!!
