10AM - 8PM
8616 Queens Blvd, Elmhurst“I needed my battery changed. Made an appointment, went in at the time, they took the phone told me to come back after two hours. Two hours later went back and got a phone with a new battery. Quick, efficient, and friendly.”
“Spectrum at the Queen's Mall is very convenient when I'm hanging out with my daughter. They have free WiFi and charging stations. If I need a new remote control for my TV I can get one while I'm here. I'm not happy about my huge internet and cable TV bills. I have had the service since it was Time Warner and it's hard to let go. I'm finally tired of watching the same shows over and over so I am exploring more channels. Plus the addition of Disney Plus has been great. I watched Summer of Soul and this week Hamilton. As for the internet I've never had outages and I certainly have enough speed for what I do. I'm giving this location and my current feeling about Spectrum 4 Stars. I'm sure I will probably be disenchanted when my year of internet and cable discounts $20 a month each ends!!”
10AM - 9PM
90-15 Queens Blvd, Elmhurst“I came in February to trade in my phone as well as those of my parents. The salesman was lackluster and didn’t tell us that we would need new chargers for our newer phones. That visit was redeemed on 3/24 when I was helped by Manager Randy. Before I could complete online check-in, he came over to help. He went above and beyond to help me with my trade in. I am very appreciative of him and his kindness.”
“I want to thank and give a great excellent review to Simon. Wow he has helped us so much was nice patient gave us water. Simon gets 10 stars very helpful place even. But Simon stayed long for us. Thank you sooo much Simon for helping us. Would recommend this place. He helped us get a new phone and so much other stuff. Nice clean place excellent service and nice people. Thank you Simon for helping us what to choose and buy. Didn’t install it yet but the color of the iPhone 15 pro max got it in white love it. Again thank you so much Simon”
“I came to Tmobile a little frustrated with the challenges I had transferring my data to my new phone. Thanks to Sam I left having everything completed. Sam was very patient and helpful and I was done earlier than expected. Sergio was also very helpful in sharing information while I waited.”
“Malik and Norkelly amazing customer service helped out with amazing promotion bundle big time thank you to TmObile staff for their kindness and respect and patience .”