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March 2024 by Samantha Gonzalez
I ordered my son some minis. They were very hard like they were sitting there for a while. Thankfully the young lady very nice offered to replace them with a fresh batch. Very nice. I give service 5 stars I would only say maybe they should evaluate length of time the food is sitting for.Thank you Angelis
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November 2023 by MDLJ
For cinnamon
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November 2023 by Samah I.
Major hit or miss. I think it depends on whose working that day because I would've given a four stars were the standards I had experienced a few weeks ago met in my most recent visit. When I came a few weeks back the people at the register were extremely helpful and very warm in their reception of customers. The cinnamon rolls as well were soft, pillowy, warm, and gooey. However when I came a few days ago, the cinnamon rolls were dry, not gooey, and barely any frosting. Also they got my order wrong even though I had made an online order so there was no miscommunication. One tip I have is to just order in person as opposed to on the app because the app charges you a fee in addition to your order total. It's also quite possible because it was an online order and I wasn't standing right there when they packaged my stuff they could've given me something that wasn't as fresh.
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September 2023 by Time-waster
Overall my experience was good: good food, nice display to show the baking show. But then they occasionally forget to give the icing I ordered. It happened a few but I let it go. One day I ordered 2 (and it was pretty expensive for me) nothing showed up in the bag, of course the buns were there, but no icing. ?. I went back a few days later, showed the receipt to the “manger” and just gave me the generic sympathy saying and “ 1 free icing”. I bought 2 and got 1 and for their incompetence wasted time and frustration. ( I think I should go back to baking ☹️) please don’t be like me and check your bags, for the buns, you probably won’t get a refund _ disappointed ?
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September 2023 by FlawlessX Gonzalez
Terrible place they had a sign that stated the Cinnabon’s were 6Ct for 15$ on Tuesday and the employees stated they don’t do that no more yet they have a big sign saying so. Super unprofessional if you don’t have it why is there a sign still up! I’m extremely upset with there false advertising!!Every time there is a sale they say the same thing over and over. Definitely don’t recommend coming here
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July 2023 by Sadri B.
Inside the queens center mall in queens has plenty of places in the food court and beyond to grab a bite or snack but a few high calorie Cinnabons with all that goowey frosted taste will be just fine .Damn almost 8 bucks for 2 pieces that have gotten smaller over the years but what a guilty pleasure .They also have a few other sweet treats available but why would you .They also have Carvel ice cream treats and I bet a Cinnabon and a ice cream cone will make a perfect gut busting combo. Place has a long line and look at me waiting with the other sweet tooth fools . Let's give 4 stars on my yelp meter and now it's off to the gym or a nap.
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May 2023 by Mahima Thakur
Worst customer service. The girl during closing was rude!!
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January 2023 by Rebecca O
This place is amazing! You can’t walk by without that wonderful aroma overwhelming you! Always have to grab one!
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January 2023 by Gofran Ahmed
My Favorite Shop Of Sweet Delights ??? At Queens ? Mall.
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December 2022 by DoMe MoOdiE
It's a very delicious dessert. Good soft bread Topped with caramel sauce, moist inside. Very delicious.
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December 2022 by Bryan Medrano
The MALE associate with ROUND GLASSES was really rude, at first he ignored me when i told him i was on line when he asked who was on line he did not make any attempt to make eye contact or acknowledge my presence .Afterwards he swiftly threw my receipt at me and when i asked him if i can get anything else he simply just rushed and nodded. This is my first bad experience with Cinnabon and very unprofessional, and i do hope they re-train their staff to be more polite even during rush holiday hours. I work and deal with people all the time but i do not take it at them or throw their receipts at them. I rather now take my business elsewhere. Thank you.
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December 2022 by Raeann Singleton
I witnessed at the queens center mall location an employees young child 2 or 3 yr in the baking & perp area nose picking I don’t know who owns this location but you need to correct this issue. Dec 22, 2022 around 3pm. I advised the cashier of what I witnessed and she was silent. Health hazard as well as accidental hazard.
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October 2022 by UltraEric
Been there 2 weeks ago, and a great place to stop by for cinnamon rolls or drinksRating: 10/10
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September 2022 by Rei Angelix
best tasting buns although they cost alot
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April 2022 by Celena C.
if i could give this zero stars i would... normally come here for cinnabons because i'm obsessed. my boyfriend bought me a box of 4 cinnamon buns earlier this afternoon, i ate half of ONE three hours ago & it gave me food poisoning. this is my 8th TIME throwing up in those three hours and the churning stomach is 10x worse. Never getting a cinnamon bun again, let alone anything from this location. update: i have food poisoning & i had to go to the er.
