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June 2024 by Super Man
This chase bank branch work like only for the Chinese peoples . The worst chase bank branch
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December 2023 by cody lee
1 hr for bank service wait, absolutely the worst bank to do business, small banks are much better. Don't bank here to keep your sanity. I would give it a 0 if I could. Avoid
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October 2023 by mur Y
There is a construction over there no way to use ATM today ,the other ATM closed early ,l tried the other one that one moved ...so used other bank ...chase sucks
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September 2023 by Luis G.
Horrible service !!!! Waited a hour and had to leave , just needed a paper notarized . People came after me were even seen . I'm definitely closing my account and going elsewhere. The obvious was happening.
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September 2023 by Jack Zhao
Went in today 10 minutes before closing, talked to the banker inside Kitty Chen's cubicle, she didn't have her name tag on, and I forgot to ask for her business card. We wanted to get some service done, the banker refused and offered us to schedule an appointment. I told her we don't live in the neighborhood, and that we are CPC, and wanted to submit our signatures for a new joint account that was already opened. After being a Chase customer for 15 years, this is the first time I felt unwelcome by Chase employee. My account's joint owner told me it would only take 5 minutes to complete the signature process, but obviously she cared more about getting off on time, which is not what I expected from a Chase employee. The reason she got two stars is because she offered an appointment.
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August 2023 by Danny Arce
They never have A/C during after hrs inside ATM room. Unbelievable hot!!!
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June 2023 by sofa 's
I showed up without an appointment and was given help very fast. Didn’t wait for more than 10 minutes.The lady that helped us was Ivy Yun Ou. She is very patient and makes you very comfortable.
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June 2023 by Nikki Rae
I showed up without an appointment and was given help very fast. Didn’t wait for more than 10 minutes.
The lady that helped us was Ivy Yun Ou. She is very patient and makes you very comfortable.
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June 2023 by Wendy Castillo
Long wait times here
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April 2023 by Darrel3000 - Darrel Ganesh Sukhdeo (Darrel3000)
Was not crowded, so I was able to get in and out quickly.
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March 2023 by Kansy D.
I have an appointment of 12:30noon time, i came 12:00noon since i was in the area so maybe i can be seen earlier. 6-7 people walked-in i heard they have no appointment but was all seen before me.. literally they told me to wait 12:30 for my schedule. it doesn't make sense i told them i can just see and talk to anyone available instead of just waiting watching people come and go. finally after 12:40 they called me in.. and in the end they couldn't help me and gave me a number to call instead
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November 2022 by Joel Castro
Very slow service. Do not come here for a quick transaction.
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August 2022 by Jessica Volcan
Why do you need an appointment (2 days after) to notarize a one page document ?
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July 2022 by Michelle C.
Rudest lead teller ever! Started screaming at me claiming my transaction could not be processed ( cash a double endorsed checked against my account ) after waiting online for 30 minutes.. 5 minutes later i went to a different branch and was able to do the same exact transaction within 2 minutes.
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June 2022 by Js zhang
After waiting for 1 hour and 20 minutes, I was told that I would have to wait for more than an hour. I have never seen anything like this.
