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9:30AM - 4PM
5165 Broadway, Depew
Shipping Centers
“Dave, the store owner/notary is an awesome guy, very fast and sharp. Saved my wife from deportation on false charges. An absolute saint. I highly recommend him for all your notary services. God bless this man and his store.”
“I use the store a lot & everytime I have dealt with the associates it the store I'm always greeted with a smile on there face & they help me with any question I might have or help solve a problem I might have...They are great to work with...”
“Wonderful local family run business. These new owners are making improvements with staff and service. Keep up the great work! Very helpful, greeted me upon arrival, and offered recommendations.
Thank you for a wonderful experience.”
“Great service here! The postmaster Justin really takes care of the customers. Top notch post office and customer service. Highly recommend to go here. A+++☆☆☆☆☆”
“Very well taken care of.The office staff was excellent in helping ?.We go to the post office ?@ least once a week.People are great.They are very friendly and very helpful ?. Are”
“I’ve never had issues with this location and love how close it is to me, however, I wish they would update their hours on the door sign and on Google maps to reflect they ARE CLOSED ON SUNDAYS so I don’t bother rushing on a Sunday to get over here. That’s twice I fell for the Google maps hours! They were months apart so I’d forgotten or thought perhaps it was only temporarily shut.”
“Quick and easy unlike NYC where I used to live. Buffalo is much calmer. Just a heads up, they do close for a period of time during lunch hours. It's funny how things are reversed here. As a New Yorker, we'd go out on our lunch break to mail out packages. Also, there is no kiosk system here.”
“I put an order in on Tuesday. They told me it'll be ready Thursday. Wait all day Thursday. I call them now. They saying the next day and didn't call me and tell me nothing different but they made it up when I picked it up. The next day on the Friday was very helpful because I had a hard time fitting it in my car and they made a way to fit it in my car”
“Candice helped me with my printing and shipping needs! She was so kind and patience with me from the moment I walked inside the store! I had a great experience here.”
“Stephanie at the counter is wonderful. She goes above and beyond for the customers and brings a small town feel to the branch by remembering customers each time they come back. She is also very knowledgable and makes sure you are well informed before choosing a shipping option for your item.”
“I lost my tracking number and was so desperate to find a package that I had sent and hadn’t been delivered! I was so worried and SURE that there would be nothing they could do, but I called and Brian worked so hard to find it for me and eventually did! Amazing customer service. My only complaint about the office is once when I went in there, the employees were not wearing masks”
8:30AM - 1PM
4300 Seneca St, Buffalo
Shipping Centers
“I have been to a number of post offices in my life time, this is one of the best. The customer service at this post office is amazing. Anyone who feels otherwise probably started their experience with a bad attitude to begin with.All the negative reviews of the past year can easily be attributed to the Trump Administration and DeJoy.”
“Came in to drop off about 10 boxes. When I walked in, an employee (who I later learned was the owner) came right up to help. She showed me how to use the dolly and extend it for all my stuff. She came out to my car and helped me load everything. She was very polite and incredibly helpful. Thanks Jacqueline!”
8:30AM - 12PM
5406 Broadway, Lancaster
Shipping Centers
“I've been a route customer from this branch for 39 years and have never had a problem. Carriers are always very good about porch deliveries. Never a lost package and the same with the staff at the Office. Fast and efficient! Thank you!”
“I have been using this annex now close to 2 years because I ship a lot of packages with my small Etsy business. Though at times this annex (and the local post office) have been short staffed at times, I have to say all the workers at the counter and our postal carrier (Jake) have all been amazing and gone above and beyond over the past 2 years. Losing this annex when we move is something I'm actually a little sad about. I have seen some of these workers been unfairly yelled at, for reasons completely out of their hands, by customers and the composure they have kept and still treated the customers with respect while doing as much as they can is remarkable. I have so much respect and appreciation for these workers. Thank you for making my business run a little more smoothly.”
“I was really hesitant to use this location because of all of the bad reviews. Everytime ive gone in there though, there has NEVER been a line, and theres always at least 3 different smiling people behind the counter ready to help. Ive never had an issue here or encountered anything but friendly helpful employees. Im also ALWAYS on the look out for this google reviews famous "jennifer" , HOPING to get a glimpse of the person who has generated so many bad reviews. Ive been using this location regularly for the last 6 months and haven't had the pleasure of spotting her yet.”
“Hey, I read some of these reviews and I went with mixed feelings to this post office. I had to ship out a package. I was ready to fight.Surprisingly I didn't encounter a tornado. In contrast, it was a mild southern breeze. Fun aside, Kris made me feel welcome and greeted me with a smile and processed the package speedily and we even exchanged some friendly conversation.It seemed that the other workers were professional as well. Kris exceeded my expectations by far. Good job.”
“Matt S. I’m hoping he delivers out of this facility. He was great, especially with delivering a very heavy package and taking the time to put into the garage, thank you.”
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“My Peloton bike was delivered and set up by RXO. The gentleman that set it up were friendly and helpful. The delivery was on time and I received notifications and confirmations at every step. An awesome experience from start to finish.”