“I’ve been a member of Great Erie for a few years now and I highly recommend them. A+ for their customer service and quick wait time. Michael and Rosanna are always looking out for their members and create fun for all”
8:30AM - 3:30PM
2875 Union Rd Suite 28, Cheektowaga“This has been my bank of choice for about 10 years now. Some of the tellers know me by name, it feels really good to walk into a bank and have a sincere conversation with tellers who know and remember you. Michelle is the best employee and it makes my day to see her. I feel safe keeping my money with them, that they won't nickle and dime me, I have never had to argue with a service rep about an overdraft fee. They have even moved money from my savings to my checking when I was about to overdraft to cover my butt. I am writing this review because they just called me to tell me that they found someone attempting fraud on one of my accounts. That is how much attention they pay to protecting their customers. As long as i live in buffalo, i will bank with BSCU.”
“After putting up with bad service at another bank my 18 year old son stopped into ASB and in moments was treated to the best customer service banking experience. Well Done Alden State Bank”
9:30AM - 4:30PM
3234 Union Rd, Cheektowaga“I’ve been working with this bank for about two years and absolutely love it. I always feel very comfortable and recognized when I come in and very fast response times on any email questions I have. I always recommend them when someone is looking for a new bank.”
“I can’t stress enough how amazing this bank is and how great the ppl that work there. They truly live up to their standards and what they say they’re going to do is actually done”
9AM - 4PM
4435 Transit Rd, Buffalo“Just wanted to give a shout out to Nicole at branch 372 in Williamsville. About a month ago, I was having a terrible day. She was extremely kind and went out of her way to provide great customer service. Thank you, Nicole!”
“I purchased a new truck and the dealer set me up with a 7.5% loan. The next week I called WNYFCU and secured a, special rate of 3.75% I paid off the dealer loan and saved thousands over the life of that loan. Make that call, you'll be glad you did!”
9AM - 4PM
3030 Union Rd, Orchard Park“I've been with this branch since it was HSBC, before it moved locations. They always have a great, helpful, friendly staff. I'm on a first name basis with most of them now. The staff is great and there's not much turnover that I can see, so you get a great customer service experience pretty consistently here.”
“The staff is so friendly, and the gentlemen who always answers the phone is so polite. They answer any questions I have. Super friendly. Prefer coming here then a anywhere else !!”
9AM - 4PM
5200 Main St, Williamsville“I've been a KeyBank member for nearly a decade, and couldn't be happier. We are highly involved on the commerical end of things, with Key holding a number of different accounts and services for our needs. We have developed a great relationship with this bank (ask for Don, he's the best), and they've been nothing but kind, patient, informative, understanding and helpful. Don't go anywhere else.”
9AM - 4PM
6850 Main St, Williamsville“Was in a bind and this branch helped me out big time when no other citizen branches were able. Amy took care of everything very well and quick for me and saved the day! Super appreciate this branch, I wish it were closer to my house.”
“Normally I dread going into this bank branch but today I can say for the first time I left feeling good. The 5 star rating is strictly for Jada the teller who was hands down the best teller I’ve ever dealt with in this branch! Every other teller treats me like I’m a waist of their time or an inconvenience, never greeted and no small talk just stone cold typing that seems like attitude. It’s a miserable environment but Jada was happy and polite, she made small talk, she smiled, she told me to have a great day, all around wonderful human who made me feel like I was a person not a transaction! The rest of the tellers could take notes from her instead of being so cold, manager included! If I see her working from now on I won’t have the dread of walking in!”
10AM - 5PM
3201 Southwestern Blvd, Orchard Park“I only call the OP location even though I live in Tonawanda because they are GENUINELY nice and helpful people. OP is an uppity, real hoity toity kinda crowd so they are used to dealing with Karen’s. I’m not a Karen but I’d rather deal with nice people than the people at the Tonawanda branch who seem to have a problem for every solution.”
“I visited this branch today to open a new business account and had the pleasure of working with Dante, the branch manager. Dante was incredibly helpful and made the process smooth and efficient. He took the time to explain all the different account options and answer all my questions thoroughly. I felt confident and supported throughout the entire process. Thanks to Dante's expertise, I was able to open the perfect account for my business needs.
If you're looking to open a new business account, I highly recommend visiting Key Bank and asking for Dante!”
8:30AM - 4PM
250 Quaker Rd, East Aurora“I've only banked at this bank a few years since moving to East Aurora, but during the pandemic, the Canadian bank that I've banked at for 40 years was charging me to transfer money to my US account at the bank of Holland, but during the pandemic, the bank of Holland waived, every time. I like the personal service.”
9AM - 4PM
4237 Union Rd, Cheektowaga“I have been an M&T customer for almost 9 years and never had any issue with the bank or banking system. It's a nice bank that I will recommend to anyone.”
“Tracy Z, who is a member service representative was able to guide me through the process of applying for a loan that was 4% lower then the other bank. Western Division definitely has the great rates.”