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March 2024 by Miss Danielle
This by far is one of the best dunkin' donuts on the island. Thank you to the staff for all you doParking: It's a small Dunkin' Donuts? There are places to park for sure. They're just not in spaces. It's a small town.Kid-friendliness: Absolutely. You can bring your kids there and they serve ice cream. Be prepared to have your wallet on you!
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January 2024 by Marisa D.
I ordered 2 dozen photo donuts for my daughters birthday party. On the morning of her birthday, I called to confirm they were ready. The woman on the phone was extremely rude, and answered, "They aren't here, and they aren't going to come because all of our donuts are in for the day." I explained I had 20 kids coming to my house for my daughters birthday party and she could care less. Her answer was, "they aren't here, so I don't know what to tell you." No apology, no care. I had a confirmation number, again she could care less. She called the manager several times, and called me back with zero solution, or apology. She then told me that I could have them for the next day (which was her actual birthday) if I ordered them online and came in and paid for them that day.... So I figured at least she could have some on her actual birthday. I did exactly that, ordered then AGAIN online, had a confirmation number and went to the store to pay for them. When I got there she told me she was going to call the manager again. When she got off the phone she told me the manager said there is no way they will be ready for tomorrow. A few days later a nice man called me to tell me my donuts were ready. I literally laughed out loud and told him the donuts were for DAYS ago. I explained the whole situation, and he was empathetic and kind. He said he was going to see if I could be compensated in some way, but I never got a phone call back. I would NEVER go to the dunkin' donuts again. They have always been rude, the place looks dirty, and my coffee orders are always wrong. I have continued to go there for years out of being a convenient location. But I will never step foot in there again. I refuse to give them a dollar after this last experience.
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December 2023 by Jatoya Knight
They are really dirty and they have horrible customer service and the manager Jennifer was extremely
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August 2023 by hannah marino
they buss down every time. ive never had a bad coffee from this location. i got a coffee from the location in whb and i immediately regretted that decision. the people who work at esm dunkin are masters at their craft love you guys
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July 2023 by Joe M
This Dunkin’ Donuts is constantly out of stock with regular items that are never out of stock at other Dunkin’ Donuts. Done with this place will drive to Center Moriches for now on.
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July 2023 by juliana c.
Absolutely horrified. I have been to this dunkin a NUMEROUS amount of times and I have NEVER received the correct order. I've once ordered a coffee and they gave me TEA and proceeded to make me feel dumb because I ordered coffee and they gave me tea. Then a couple of days ago I ordered a milkshake and there was so much milk... but no shake. The thing was filled with milk that the ice cream was literally separating like oil and water.
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June 2023 by kendy espana
This dunkin is in a very convenient location. They do mostly get their orders right but they are always very busy so be mindful.
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June 2023 by Tammy LeBrun
Great drink and nice and
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June 2023 by Koralynn Ingraham
i ordered custom donuts (glazed with my sons photo printed on them) for his birthday party at school. kudos for that awesome idea. HOWEVER, they never made my order. I placed the order on 5/22 and chose my pick up date as 6/1. i received my confirmation number and order number via email and all seemed well. i called the night before the 1st to make sure everything was good so i’d have a seamless pick up experience the next day. i spoke w a young gentleman who told me “yeah yeah i’m sure we have the order i’ll double check and if i don’t call you back all is well.” when i explained this was very important and can he check while i’m on the phone still he told me they “don’t make the donuts, they are made elsewhere and dropped off there the morning of” and assured me, once again, he’ll call if there’s any issue”. i arrive today, 6/1, my pick up date and time, and they not only don’t have my order but when i showed them my order confirmation they basically shrugged and said they don’t know what happened. i also learned that the kid who told me they don’t make the custom donuts there was wrong. that they do, in fact, make them there once they receive the custom orders. they didn’t even have fresh donuts to choose from to replace my order that wasn’t ready. i ended up having to mix and match crusty, left out donuts to bring to my sons school bday celebration. they did give them to me for free which i did appreciate but their lack of concern or apologies was enough for me to never give them my business ever again. they had a very “oh well, we don’t know what happened” attitude. had they been more apologetic i would’ve been more inclined to give them a second chance. the staff here is clearly not knowledgeable on their products or services.
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May 2023 by kayla espana
The service is incredible ! Love Laiba, Gia, and Aleya! Such amazing vibes !
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May 2023 by Rich Zbik
A lousy donut shop .most cant get a coffee
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April 2023 by Steve Irving
Friendly staff . Always make drinks good.
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February 2023 by Anthony DiConza
This Dunkin’ Donuts is the worst on the island. Never any help and the people who do work there are horrible. The coffee and lattes are terrible and there’s never any donuts in the afternoon. How can it be a Dunkin’ Donuts when you go there at three and there’s nothing left?? Wish they would just shut down or get new owners.
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January 2023 by Marie Sorbera
Wonderful staff, great service, and breakfast items served 'your' way. Dunkin' MY Donuts!
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December 2022 by Donna Malo
Just stopped in for coffee plus. Service was great. Very helpful in answering my questions. I was from out of town. Even had ice cream and frozen cakes. Yes, I will be back now that I found it close to where I was staying.