-
November 2023 by Bill B.
I brought my Tesla to Country Automotive for a state inspection. They could not have been nicer or more professional. The took my car in a very timely fashion and quickly completed the job. Much appreciated.
-
May 2023 by John Paul Redmond
My complaint is directed towards the manager, Anthony, who replaced my alternator. I had the car towed there from another garage who performed a timing chain service on my Mini that later dripped oil, shortening the alternator that stalled the car on the side of the highway. I had the OEM alternator replaced by Anthony with an after markets alternator from NJ with no serial number at a cost of $500. I was told my OEM alternator was going to be sent back to NJ as part of the deal even though these alternators cost $200-$400 online.Yet, I was in a bind and needed the car fixed. When I spoke to Anthony by phone, he told me there was an oil leak and that he could not find where the oil leak was coming from and that I had to take my car to a car wash or detailing shop to have it cleaned. I said fine, and went down to pick up the car.Anthony was not there though, so I had the opportunity to talk to the mechanic that showed me where the oil leak was coming from due to a timing chain repair at the other garage that it was towed from.Something is wrong when the manger purposely leaves the garage when one is picking up the car with an issue, replace parts as part of an exchange, and then lies about not knowing where the oil leak is because the cover or engine is too dirty. I paid 5 hours worth of service according to Anthony because it takes an extra 3 hours to replace the belt that spins the alternator on top of the other work for part replacement. It was determined that the old alternator was covered in oil and for that reason alone, it had to be replaced and exchanged. Total bill for alternator and water pump pulley and serpentine belt - $1,395.80. I don't mind paying for good work, but for a manager not to tell me why it's broken - not cool, bad management and unsupervised ownership. Thank god, the mechanic stepped up and provided needed input. There’s obvious recourse to all of this and Anthony was like - whatever. He was fine charging me an additional $48 on top of costs and tax as an administrative fee. These other reviewers are fake or nuts - small towns.Service: Auto engine tuning
-
May 2023 by John R.
My complaint is directed towards the manager, Anthony who replaced my alternator. I had the car towed there from another garage who performed a timing chain service on my Mini that later dripped oil, shortening the alternator that stalled the car on the side of the highway.I had the OEM alternator replaced by Anthony with after markets part with no serial number, for a part cost of $500. i Was told that my OEM alternator was going to be sent to back NJ as part of the deal even though these alternators cost $200-$400 online.Yet, I was in a bind and needed the car fixed. When I spoke to Anthony by phone, he told me there was an oil leak and that he couldn't find where the oil leak was coming from and that I had to take the car to a detailing shop to have it cleaned. i said fine, and went down to pick up the car.Anthony wasn't there though, so I had the opportunity to talk to the mechanic that showed me where the oil leak was coming from due to a timing chain repair at another garage.Something is wrong when the manger purposely leaves the garage when one is picking up the car, replace parts as part of an exchange, and then lies about not knowing where the oil leak is because the cover or engine is too dirty. I paid 5 hours worth of service according to Anthony because it takes an extra 3 hours to replace the belt the spins the alternator on top of the other work. The old alternator was covered in oil and by that reason alone, it had to be replaced and exchanged. Total bill for alternator and water pump pulley and serpentine belt - $1,395.80. I don't mind paying for good work, but for a manager not to tell me why it's broken - not cool, bad management and unsupervised ownership. Thank god, the mechanic stepped up. There obvious recourse to all of this and Anthony was like - whatever.
-
May 2023 by Dan HS (DeathByJeep)
This shop is always very busy for a reason; they don't mess around. They do things right here, and they do right by the customer. I've had times where they were so busy that I couldn't match up my schedule with theirs, but they've always made an effort to take care of me and they've helped me out when other places wasted my time, so for that I will always recommend Country Auto to others.
-
January 2023 by Vincent Sorice (Vinny)
This is truly the only honest place I have found. My family and friends have been using them for the last 30 years. Incredible honest repair serviceServices: Tires
-
January 2023 by James Soricheo
This place has been amazing. If you have an emergency or just in need of service they take care of you like family.Services: Auto exhaust system replacement
-
November 2022 by Evan F. Church
Country automotive & it’s owners Lysette & Joanne and manager Anthony & mechanic Lorenzo - all of the most amazing humans I’ve ever met . ethical straightforward incredible at what they do. That’s just the beginning of my experience over the last 5+ years with country automotive. I’ve had everything done from engine replacement to transmission replacement brakes tires you name it I’ve had it done but done in an ethical fair reasonable and straight up lovely manor. Everyone knows going to get work done on your car is like choosing a dentist it’s one of the most difficult decisions one makes. I finally after my 44 years on this earth found the one automotive shop & people ( Lysette, Joanne , Anthony & Lorenzo) that I trust all of my cars & truck with!Lizzete @ Country automotive is incredible , knowledgeable, smart, no BS, & a woman owned & operated mechanics business - let’s just talk about how amazing that is and I’ve never walked into a place where when you see the walls on automotive shop the hand written letters thanking Lysette and staff - especially Anthony, and all these wonderful mechanics for their work. They truly do make a difference in your life . Going to bed every night not feeling like you’re taking over the coals and trusting that the diagnosis and work to be completed is done by truly the best in the business. Thank you Lysette & thank you ‘Anthony for all of your hard work and loyal dedication & support , and thank you everyone there for all you do. I wish you much more success and you know I’m a customer for life. Love respect ???✅❤️????????Services: Auto brake replacement
-
October 2022 by Katelin M.
I've been using them since moving out east. honestly wish I knew them my entire life. a lot of places are not honest , they are the most honest shop I've ever used in my life , they never sell u anything u dont need and will alwamyself offer to show u.
-
September 2022 by Justin Johnson
This place was incredible. I had an emergency on the highway. They were able to get me in, diagnose the situation within 10 minutes and have me on the road within an hour. Super top notch service and incredible kind people. I hope my car doesn’t break down again in the Hamptons, but if I lived here I wouldn’t take my car anywhere else.
-
July 2022 by Earl Cannon
Experienced staff and fair pricesHighly recommended?
-
November 2021 by Sal Puma
I purchased a car from Country Auto about 2 years ago and have been enjoying it. Recently one of the headlights blew and I couldn't get it out so I could change it. I called Country Auto and spoke to Anthony and he said I could bring it in. He had one of his mechanics check it out and he must have spent 15 minutes working on, and got it out, and they didn't charge me. I am very appreciative for their generosity and their willing to help me out. Good people.Services: Electrical repair
-
September 2021 by Joyce V.
Had a sunroof leak and regular mechanic kinda brushed me off. They fixed it at a reasonable price and will go here for car care from now on. I'm local and should have gone here a long time ago.
-
January 2021 by Nancy S.
I'm new to the area and chose Country Automotive based on the reviews. I was not disappointed. The excellent mechanic discovered faulty brake lines and fixed the problem. Service was prompt and courteous. Pricing was fair. Very pleased.
-
January 2021 by SalPuma
I purchased a car from Country Auto about 2 years ago and have been enjoying it. Recently one of the headlights blew and I couldn't get it out so I could change it. I called Country Auto and spoke to Anthony and he said I could bring it in. He had one of his mechanics check it out and he must have spent 15 minutes working on, and got it out, and they didn't charge me. I am very appreciative for their generosity and their willing to help me out. Good people.
-
November 2020 by John Guma
If you drive an older foreign or domestic car or truck this is one of the best repair shops in our area. The work is done professionally and for a reasonable cost. The staff really does a great job of getting you back on the road quickly but without cutting corners. I've been using CA&D for over twenty years and I swear by them.
