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February 2024 by Kelly P
Very clean facility. Our first visit. Dr. Carozza was so caring and gentle with our kittens. I did not get the name of the vet tech, but she was great too. Highly recommend.
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February 2024 by Howard Goldsmith
Caring doctors. Responsive staff. Easy-going and professional.
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December 2023 by G Lopez
DR. ADI is a complete SCAM and this place should be ashamed!!!!!! Went for bloodwork for dog and they changed his diet to their affiliated dog food brand. Had us do loops of testing and made us do an ultrasound that cost $650 which the bill literally was $650 and zero for TAX?!? How’s that possible? No taxes in New York? They came up with an absolutely bloated number and are taking advantage of pet owners. I’m sorry I’m not a rich Bronxville homeowner with a 7 figure income and just going to have me do test after test without speaking out! Don’t come to Petchester if you love your pet. Went to another VET and all this testing was absolutely unneeded and was a money scam!
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December 2023 by Jennifer DiFalco
Dr. Ring is an incredible veterinarian, her bedside manner is unlike any other.She took care of our beloved dog until he passed away. I would drive any length of time just for her care.
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October 2023 by phyllis tarallo
I have been using Dr Sills for over 25 years. He is amazing with my dogs. He is extremely knowledgeable and gentle with the animals. I relocated over 2 hours away and still travel to see Dr Sills. The staff is also fabulous, all the techs and front desk. I can not recommend this veterinary clinic enough.
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August 2023 by Carol Howley
The waiting area is very clean. The ladies that check you in are great. I have met all three of the vets and I feel very comfortable with any one of the them and their ability to take care of my dogs well being.
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August 2023 by Jaide Lemonade
I recently visited this vet clinic with my kitten, and unfortunately, I must admit that I wasn't particularly impressed with the overall experience. One of the first things I noticed was the lack of hospitality from the staff. When I entered the clinic and greeted them, I felt like my greeting was barely acknowledged, and I was simply told that someone else would assist me. It would have been nice to receive a warmer welcome and better communication from the staff.The biggest issue I had with this vet was their reluctance to run a UTI test for my kitten. I had concerns about a possible UTI, but the vet dismissed it, stating that it's not common in kittens. However, as it turned out later, my kitten did have a UTI, and I was disappointed with how this matter was handled. UTIs can be serious if left untreated, and I expected the vet to take my concerns more seriously and conduct the necessary tests.To make matters worse, I found the prices for some of the services to be quite unreasonable. Charging $18 to trim my kitten's nails seemed excessive, especially since I already performed this task at home. While I understand it's a legitimate service, I couldn't justify paying that much for something I could easily do myself.Furthermore, there was a mistake regarding the gender of my kittens during my visit. I had informed the vet that one of the kittens was a girl, but he misidentified all three of them as boys. Despite my insistence, I decided to trust his judgment, only to find out later that one of them was indeed a girl. This inconsistency and lack of attention to detail were concerning.Considering these issues, I am not entirely satisfied with the care provided at this vet clinic. The lack of hospitality from the staff, the mishandling of the UTI concern, the high prices for certain services, and the gender misidentification all contribute to my decision to seek another vet for my pet's future healthcare needs. I hope that this review serves as constructive feedback for the clinic to improve their services and communication with pet owners.
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July 2023 by Sara F
Absolutely love this place. They’re always friendly and the staff truly care for your animal! My dog sees Dr. Ring and I cannot say enough good things about her. She goes above and beyond to make sure you and your animal are comfortable. She calls as needed and makes sure you are fully educated on the situation at hand. She takes her time with you and your animal! She genuinely cares about the well-being of your animal. I highly recommend!!
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July 2023 by eileen kennedy
I have been using Dr Ben Adi for my cats for about 14 yrs now. Followed him from his previous practice in Scarsdale. Dr Ben Adi is great and never tried to push any expensive treatments on my cat who had lifelong digestive issues as long as my cat was eating and healthy weight. I recently boarded my senior cat while I was away and the overnight charge was actually cheaper than at a regular boarding facility. I would recommend Dr Ben Adi to anyone looking for a caring Vet.
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July 2023 by Saraivy Orench Reinat
Great Staff, assistant and great doctor who saw our foster kittens. Definitely recommend.
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July 2023 by John Iazzetti
They are excellent and caring. They never let you feel that you are bothering them. They were amazing when we had to put our dog to sleep. I high recommended them.
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May 2023 by Sydney Newbury
Appalled by my treatment here start to finish. I brought my recently rescued dog here for an initial check up for concerns I wanted to speak with a vet professional about. Upon entry, waiting room is filled with dogs and cats, a good portion free roaming off leash. My dog did not handle it well, could not relax and cried constantly. Staff did nothing to help and had us waiting there for 20 mins (despite being on time for appt). When we finally got into a private room, my dog wasn’t given even a minute to adjust/cool off and was met with a vet and assistant who were both rude, fearful, and lacked any compassion or interest. My dog was NOT AT ALL AGGRESSIVE THE ENTIRE TIME but was hyper to the point of jumping on them. The vet had told me my dog would kill a small child, which I found to be an entirely unnecessary and offensive comment. I agreed to bloodwork and they sent him to the back. 2 mins later assistant tells me we are all set to leave. I had to request the vet back because we had spoken only a minute and I had many questions about my dogs health and behavior. He returned to tell me he had no answers for me. I was charged for additional tests I wasn’t informed would be done and I don’t even know what they are for. I alerted the facility and they still haven’t given me a response or even the results of the bloodwork! Do not bring your dogs here, these people clearly cannot be bothered to pretend to care. My sweet dog did not deserve this and neither does yours, and this isn’t even the half of it!
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May 2023 by Haber
I’ve been a customer of Petchester for over 10 years. Dr. Sills is the most caring, loving and patient vet I’ve ever come across. He’s always available for whatever questions/problems that arise with my dog. His staff are extremely helpful and kind. There’s no other veterinarian that I’d trust with Hudson.
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May 2023 by Jennifer Dahlstrom
Such a wonderful and caring group of people at Petchester! My sweet old man cat was rapidly deteriorating and in pain, but his regular vet was upstate. I called 12 nearby vets who were unable to fit in a pet that wasn't currently part of their practice. Petchester was lucky number 13. They were very sensitive to the grief that comes with having to put beloved pet down by ushering us into a private room and taking care of the cost of care there, rather than out in the lobby. Dr. Ring was empathetic and warm during the process. I very was touched to receive a condolence card with a thoughtful, personal note from her. I can't recommend this place more, especially when faced with end-of-life decisions for a pet. Thank you Dr. Ring and the staff at Petchester!
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May 2023 by alexandra dantec
My 2 personal mini doxies go here and we also have a rescue account here and we really love this practice. Dr.B and Dr.Ring are who we generally see and they are wonderful.
