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September 2024 by Chantal B.
Grateful for the insight and knowledge of the staff, as a new band mom.
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September 2024 by Jas JellybeanDorilla
Great store, very professional I think
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September 2024 by Finn McSweeney
Not a good experience with this shop at all. The lack of communication was astounding. I called to ask how much an electric guitar setup would cost and was told $65 plus strings. I showed up the guy looks at my guitar for 5 seconds and says “yeah definitely needs a setup” and I reiterated the price they told me he goes “no it’s $85.” Okay whatever, its a 20 dollar difference I gave it to them they said they would call when it was ready and never takes longer than a week.
A week goes by no phone call so I call myself and they said “oh yeah its been ready, you didn’t get a call?” I show up, he hands me the guitar and says its 35 bucks. I ask why it was so low i thought it was 85. Turns out my truss rod was maxed out and the neck had a slight bow. Also looked crooked to me so not sure what the did. They STILL RESTRUNG THE GUITAR even tho it needed serious work on it. The low e string was basically off the fretboard by the 12th fret and the entire thing was crooked. Not a single person called me and mentioned these issues. No one asked my permission to restring this they just did it. No communication, no checking with me to see if that was okay. And i can restring my own guitar btw, I needed a professional set up. They took my money and I am in the same spot I was before. Avoid this place.
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July 2024 by Hugh Marriott
Amazing experience everytime!!!!!
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July 2024 by John G
I won't go back to this establishment. They stripped my truss rod on my guitar doing a set up. I asked how did that happen? I was told whoever did the set up the last time stripped it and ruined your guitar. I said you guys did the set up last time. I got shrugged shoulders and nothing we can do for you!!! No.Wont be going back.
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May 2024 by Toastydog 457
I asked for a new cork on my saxophone, and they gave me a different saxophone. It was a horrible sax that could not play a note. I had a concert the next week, and the day before we got a different sax. This one was more faulty then the last, which made me unable to play. It was out of tune and the ligature was broken and could not fit the mouthpiece.
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May 2024 by John Scalabrini
Went to Eastchester Music Center on a whim for a repair on a high end acoustic , usually go to Manhattan for something like this..The owner Anthony took me right in and the guitar tech fixed it in 20 minutes !! Top notch repair from this hidden jewel music store in Eastchester !! Not to mention the amazing selection of guitars he has for sale !!
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April 2024 by Michael Guzman
Excellent service, very friendly and knowledgeable staff. I’d highly recommend this shop!
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November 2023 by miriam c
I went for a guitar and the service is excellent, they gave me my time to choose what I liked the most.
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November 2023 by JGBGKG
Best music store in the area! Excellent selection of instruments and accessories.
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November 2023 by BB
If you are looking for a Knaggs Guitar then Eastchester Music Center is the place! They get some of Knaggs Guitar’s top picks with absolutely gorgeous finishes.
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November 2023 by Pell Hill
Old school neighborhood music store that treats you like a friend rather than a customer…I promise, no question is too dumb and you will 100% get an honest answer…I was referred by a friend, but now that I know they are there, I will no longer stress about changing or breaking my strings or anything that I was too unsure to ask…
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October 2023 by Brian Aderer
Looked like a nice place from outside. Unfortunately, I wasn't able to go in even though I was there during posted business hours because they were closed.
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August 2023 by Taylor Watson
Great place for quick and affordable guitar repairs. My go-to in Westchester.
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March 2023 by Ron Arancio
This place has been around since the beginning of time ..That pretty much sums it up !!!! You can get pretty much anything for your musical needs, rentals to purchase...
