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December 2023 by Larry A.
This review is for the Photo Service at the 375 White Plains Road location. I was having difficulty getting photo cards at another CVS store and called this one. I spoke to Sharon who was extremely helpful and friendly. She did everything possible to have my photos printed quickly and get me out of the store in record time. There are two CVS stores closer to me but I will travel to Eastchester for any further photo needs. Well done!
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July 2023 by Josephine T.
If I could give this pharmacy a 0 I would. Awful experience On 7/14 my physician submitted 4 prescriptions to CVS located on 375 White Plains Road, Eastchester, NY 10709 914-337-5300. Bromphen-PSA-DM 2-30-10 mg/5ml Azithromycin 250 mg tablet Benzonatate 200 mg capsule Servent Diskus 50 mcg In addition I had a refill of Mounjaro waiting for me. I received 3 bags and paid $71.82 for 5 prescriptions. There were 3 prescription receipts stapled together on one bag. I asked Jessica who was at the register and is listed on the CVS receipt as the Helper does this mean there are 3 prescriptions in this bag and she answered, yes. I arrived home to find Bromphen-pse-dm medicine in the bag and no Azithromycin or Benzonatate which should have been in the same bag. I called the pharmacy to let them know there were 2 medications missing and I was ultimately accused of misplacing the medicine. I took Jessica's word for it. I should have opened the bad right then and there, my mistake. I am a grown adult that does not make up stories, my husband was with me when I opened the bag. I requested that they go to the bin and let me know if the medicine was still there, possibly in a separate bag. They IGNORED my request. I went to the pharmacy in person there was a young lady near the consultation window and whispered under her breth to Migdalia, "she's here". Unbelievable! Migdalia showed me a video showing that 3 bags were put in a larger bag and that I took the bag and left. This proves NOTHING, it did not show the contents of any of the bags. Jackie the manager was called who was no help whatsoever and just agreed with Migdalia that the bags were placed in a larger bag and I left. Am I supposed to open medicine bags to make sure they give me what I pay for? From now on I will! Now I don't have my antibiotic or the benzonatate that is supposed to help with my congestion and bronchial condition. No one offered any solution whatsoever. When I asked in person if the bin could be checked MY REQUEST WAS IGNORED and again what was shown in the video was repeated, 3 bags were placed in a larger bag and I left. What does this even mean? My husband was with me and did get excited and instead of Migdalia defusing the situation she joined him in a screaming match and then refused to help the patient/customer "ME". She indicated to me and to Jackie that she wasn't filling anything. How professional! This is not the first time there has been an issue with medication for me or others at this same CVS. On 6/16 I was supposed to receive a 90 day supply of Jardiance and only received one bottle of which I thought was a 30 day supply. I went in person and the manager Virginia Mannello showed me a picture of 3 bottles that I was supposedly given. I received one bottle so I'm sure that picture was from a previous refill. I am 64 and not crazy. I know what I receive. I then spoke with Robert Bocci, God Bless him who had me look at the quantity of the bottle and the bottle indicated 90. Unfortunately, I opened the bottle and there were only 30 which was not the fault of CVS. They had me call the manufacturer and the manufacturer did indicate there was a problem with the labeling and sent the missing medication to CVS. Did I receive an apology for being shown a picture of what I did not receive? Absolutely not! But Robert was and is always very professional and always tries to help. Hire more pharmacists like Robert Bocci. He is golden! I demand this pharmacy locate my missing medication or cancel the order on the system so my insurance can pay for the medications again. I also need to be reimbursed for the medication I NEVER RECEIVED! This is being documented and reported not only to corporate but also to the department of professionals in the event I end up in the ER or worse so that my family can sue CVS. I'm sure if I were not Hispanic I wouldn't receive this type of treatment. You must be wondering why I don't switch pharmacies. Not that I have to explain my choices but I am a HEART FAILURE patient
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December 2021 by Mia L.
90% of the time they've cancelled our appointments for vaccinations, sometimes not even sending an email or text notifying us that it's been cancelled.
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July 2021 by Jae R.
One of the doctors here was racist to my friend, making very inappropriate racial comments and using a slur. 0/10 would not recommend.
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June 2019 by The Professional
If you want miniclinic to slander your prognosis on their database your at the right place, if you want this pharmacy to falsely tell you your meds arent covered, buy them off the shelf your at the right place. Called another cvs, my meds are covered.\ This store has been reported to corporate for further review of practices.\ I will not return.
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April 2019 by Giovanni A.
Great place!
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March 2017 by Mark Young
The manager Jean is rude and should be fired. Tried to redeem a digital coupon at this store. Clerk refused saying they only accepted printed coupons. Called the manager, jean. This man is rude and should not be working. Told me he did not accept them. I said other stores accepted them. He said "well I don't." I asked why and he said "get out of my store or I'll call the police, I don't accept them." needless to say, I left. Rude, rude, rude.
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March 2017 by David J.
Tried to redeem a digital coupon st this store. Clerk refused saying they only accepted printed coupons. Called the manager, jean. This man is rude and should not be working. Told me he did not accept them. I said other stores accepted them. He said "well I don't." I asked why and he said "get out of my store or I'll call the police, I don't accept them." needless to say, I left. Rude, rude, rude.
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September 2016 by Anthony R
Store is well maintained and stocked all the time
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July 2013 by Kate Detres
Minute clinic is great. Had to get a vaccination for a school form. Took 10 minutes. Super helpful.
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October 2012 by Cris
They need more cashiers open !! Also, a smile wouldn't hurt. 
