“I have been an Audi owner for 6+ years, previously going to Audi Jack Daniels in New Jersey (they were terrible to the point where I was thinking of no longer continuing with Audi). I decided to give Audi New Rochelle a try and couldn’t be more thrilled with the amazing service I received!Edgar went above and beyond to find the vehicle I loved and understood all my specific requirements. He is so insightful with all the models and his attention to detail made the difference between a good experience and an exceptional one. The paperwork was seamless. As for my car itself, I couldn’t be happier with my new Audi! This is my first electric vehicle, and I was a little nervous. But Edgar made sure to explain all the details. His professionalism, knowledge, and passion really made him stand out. I never felt rushed or pressured. The entire process was the most comfortable I’ve ever experienced.If you are in the market for a new Audi and wan’t a stress free and enjoyable car buying experience, I 100% recommend reaching out to Edgar at Audi New Rochelle.”
“Thank you Mavis. They really helped me out of a jam today. I was driving with my wife and 1 year toddler today when my back tire blew out. Luckily It was while we were close by and not on the freeway. They did not have my particular tire in stock but were able to order it. They were getting pushback to have it delivered tomorrow, but they really fought for it to be delivered today. Sometimes in Customer Service it's that little extra effort employees put in to make us customer feel that we are valued and it's not just transactional. Knowing that there was that human element involved-they knew I had a toddler with me and that I needed to get home today with a new tire on-they went above and beyond to make it happen. Daniel, Jeremy, and Alex..Thank you. I really appreciate y'all!!!???”
“I've been coming here for about a year now, having had a very bad experience with my previous mechanic. I have 3 cars, two of them over 10 years old. I do basic maintenance myself (oil/filter change, air filters, fluids, etc.), but I needed a mechanic to do things like brakes and exhaust.
My experience here has exceeded my expectations. Anthony and his team have been excellent. He is honest, fair, and provides high-quality work. I couldn't ask for more in an auto shop. Thank you for all you do!”