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February 2024 by Eden Miller
I’m from out of town, and needed something quick and not too expensive. The guys really helped me out and got me what I needed! Super friendly, lots of cool things to look at. Plus they have a fish! They even were able to refer me to a mechanic close by that worked out amazing! Highly recommended
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February 2024 by Chris Abbott
I've came here for over 10 years.been asking for a specific thing.was told numerous times call back in a week.its been like 3 months and they get what i need but I'd have to buy the whole package instead of just 2 things you can normally get without buying the whole setup.ill be finding my stuff from online from now on
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January 2024 by Tori
Great place!
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August 2023 by Tim Louer
Always a good experience.
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July 2023 by Kathleen Gallagher
Not goodInsulted me when trying to by a slide (simple transaction) then they bubble wrapped it got home nothing dropped or anything in wrap it and it was broken in two nothing can be done
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April 2023 by Chris Chapman
Highly recommend, big selection, great service and family owned
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November 2022 by Brian Monroe
Great place, have supported them for years for good reason. Friendly staff and some really nice pieces. Update as of 2022: years later, same amazing customer service, vast selection of products and amazing quality(as always). Anything i’ve bought from here has lasted. They have stuff i have been looking for for years. Franco deserves the shoutout because he has helped me since the first time i ever walked into zonen. He has found me a product that will work for me within my budget. Thanks again, as always. I’ll be back soon!!
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August 2022 by Brandy F.
The best place to go around the Syracuse area. Very clean and friendly staff and hey the owner is a Bills fan so they have my my vote!
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August 2022 by Dave Long
I bought a dab rig here on my drive through new york. When I arrived home to try it I realized it has a serious flaw... no matter how little water you put in it once you pull the water comes right out of the mouth piece. I was under the impression I was buying some quality American glass as per my conversation with the gentleman who sold me this but this appears to just be some cheap Chinese glass. Honestly my mistake for not pressing him and asking more questions. If you are looking for quality I would just ask more questions or just go elsewhere. 150$ plus tax for cheap Chinese glass feels bad man... especially when you guys are probably buying this stuff at 7 dollars a rig I mean talk about an upsell. Google phoenix star glass oil rig on global sources and you will see the same piece goes for 5-10 bucks a pop...I am all for supporting a local business but the products you are selling are just bad and the upcharge is absurd.The staff were pretty nice other then that.
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August 2022 by april beatty
SHOUTOUT to Zonens in Syracuse for coming through. This small business needs a SHOUTOUT.I got this SICK Phoenix bong for my birthday (green) and it had a small, undetectable defect. Despite their completely necessary and justifiably strict return policy, they made it RIGHT. Not only that , they educated me on proper care to avoid future issues with my specific brand !Say hello to my NEW little friend , Blue !
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January 2022 by Amanda Wertsbaugh
Great shop! The staff are kind friendly and helpful! I would recommend this smoke shop to anyone in the Syracuse area! Good prices, service and vibes here!
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December 2021 by Lily Nave
Love this place, easily the best smoke shop around. Grabbed a perc attachment for my piece today, fast, friendly, and knowledgeable service always. Quality glass. I’m always happy to put my money into this business.Also probably the only place around here that sells king palms, which are my go-to nowadays. Nice flavor variety too.
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November 2021 by Tyhler Novac
Today I Went to Zonen , walked in and Explained my Situation with Christion and Frank I was impressed with Professionalism and how comfortable it was to be in store was able to speakeasy without fear of judgment was able to pay for product spoke for several minutes. Of idle chatter walked out feeling confident ... Thank You For Your Help.. I Highly Recommend this Place
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October 2021 by Tyler Wald
Super cool guys, large selection, and of course, refreshments, lol
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June 2021 by Lexy The Queen
They are NOT 24 HOURS AT ALL DEFF JUST DROVE ALL THR WAY OUT THERE N THEY R CLOSED UNTILL 7 N ITS 5 AFTER 7 N STILL CLOSED NO CARS AROUND N SIGN SAYS REOPEN AT 7 WHEN ONLINE SAYS 24 HOURS FALSE ADVERTIZING
