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“I have been suffering from miserable foot issues for some time and was having a good bit of trouble finding shoes that alleviated my pain. A relative had highly recommended a lesser known and quite expensive brand, but no stores in my area carried them. I was driving from Indiana back to my home in Maine and I looked online to see if I could find any stores that carried them along my path. I called from somewhere in Ohio to Paul Karaz Shoes and explained my situation. Shelby encouraged me to stop by when I got to that area. I did so and I'm so glad I did. Paige patiently listened to my tale of woe, examined my feet and the shoes I was wearing and made great recommendations. I was not even able to buy anything there, because they didn't have what I needed in stock, but I got better advice than I've gotten anywhere else and am currently wearing shoes that have given me more relief than anything else I've tried to date. Thank you, Shelby and Paige, and thank you, Paul Karaz Shoes!”
“Everyone in the store is extremely nice and inviting. They have tons of sizes of everything from formal wear to casual. I went in to buy a suit for a funeral and they really went the extra mile to make sure I had it when I needed it, which was ASAP. Prices are shockingly low and the quality/brands you won't find elsewhere. I am extremely impressed.”
“I work 7 days a week, suffering for 10 years from increased and often debilitating foot pain. Too busy to take time off to care for myself. When it became unbearable I made an appointment with Dr. Edelman. Best decision ever! X-ray and sonogram were done in house and a successful surgery within three weeks. Quick service. He completed disability paperwork immediately and provided excellent post surgical care.I have no more pain when walking, none, and can feel and move three toes that I couldn’t before.I hope to never need to return, but if I do I am positive that I can put my health in his care.”
“They were very helpful, even to the point of recommending other places that carried what we needed, that they didn't have.I appreciate their honesty and willingness to accommodate any way they could. We will for sure be coming back for other needs.Thank you”
“J Michael's is an excellent store with amazing customer service! I was treated like a family member while trying to buy new pair of running shoes and exploring new brands for my foot style. I highly recommend this gem. They have many great products including dressy shoes, casual, and clothing just to mention a few. Also a collection of sunglasses. Go check it out.”
“Amazing owner who came through in time for Christmas! Unfortunately, my son and I were defrauded by an impostor with a fake Instagram account that looks similar to Ambition. My son had been working odd jobs and saving for weeks for these shoes and when I called to check on the order I realized we sent money to a fraudulent account. Nick came up with a great solution and was even able to get my son his shoes shipped and arrived in time for Christmas. My son was beyond thrilled! So grateful for small business owners with fantastic customer service!”
“I absolutely love crocs and this location always has good deals. I went during a sale and was help by an outstanding associate, Kristina. She was informative and helpful. She answered all my questions and helped me pick out the best crocs for me. I highly recommend this location and if you need anything ask for Kristina.”
“I went in and they were semi busy. I was asked if I needed help almost immediately. When I was ready, they were more than willing to help. Found the right size, and the cashiers were really friendly. Overall fun atmosphere!!!”
“Just like TJ Maxx and the like but nicer stuff, well organized, great prices.Had a funny experience where I watched a man ask for a bag for 2 full-size suitcases. Like the size above carry-on and the largest in a set of 3. The clamshell type with 4 swivel wheels and handles that he used to wheel them up to the counter. He opened the larger one to put them together and tried to cram the medium one into it without unzipping the inside covers. The girl at the counter just kind of stood back because he was pissed she didn't have a bag big enough for his luggage. It was fun to watch karma get someone.”
“On a busy Saturday I needed dress shoes for a wedding that I was unprepared for. The whole staff was very helpful but Matt went above and beyond to help me not only get a pair for the wedding I was attending but also helped me match another pair to my other suit that I purchased. I left very pleased and it is a great place to shop because they always have a buy one get one going on! Highly recommended! Going to bring my mom back next weekend! Thanks Matt and Steve Madden!”
“It's not like it used to be when it was downtown cause when I went there and got like 4 pairs of shoes they gave me a deal but with new management they don't work with you”
“Found the perfect prom shoes to go with my daughter's dress and she was so happy! We also bought some slides that were on sale for my son that were Adidas and he loves them! The staff was super helpful and friendly and we will definitely go back.”
“Finish line a sneaker store; they sell athletic shoes for men and women from different vendors and athletic clothes as well. I recommend you visit and see the different styles. Thank you”
“Service was exceptional! We knew exactly what we were looking for and we described it to the guy working and he came out from the back with exactly what we described in the size we needed. Beyond great customer service from both employee’s working that evening and we will definitely be back!”
“I purchased sneakers for my birthday, however they weren't wide. Stopped in the store #2817 on Brewerton Rd tonight. The girl working was so helpful and pleasant. I really love your exchange policy. It was nice to see customer service at its best! Didn't get her name, but #319374 is her associate number.”
“Got my crocs from here (I think) , very happy with them, BUT they did not take the security tag off and I had to take it off with wire cutters at home, thought that was funny”
“There was a possible active shooter in the mall tonight, and the Zumiez staff was nothing short of absolutely amazing. They were calm professional and extremely kind. These were young women and men that could have have been facing life threatening danger. They tried to protect customers by asking that they remained in the store while they were locking down. Even after it was all clear they had helped me find gifts for my family. This is not the first incident at the mall, many of the employees have been through multiple incidents like this. I hope the company knows how profoundly professional and kind these employees are. What true assets to the company these young women and men are. Your employees should get a raise and recognition!”
“Was purchasing some sneakers for my kids, the sales associate Rob was so helpful. He was knowledgeable, kind and patient with us. A great experience and we will continue to shop here!”
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“Fleet Feet had been referred to me. I was greeted as I entered (not in a sales-pushy way) with interest as to why I came and what were the needs/concerns that I had; and was honest about the wait time, which turned out to be tailored for each person's benefit! Comprehensive attention by knowledge, caring associate who represented the company in the way that customer service should be delivered (esp. in today's day/age)! I am, 'my feet' (knees, bunion, shins) absolutely feel the relieving, supportive comfort with new purchase; game-changing experience, not just a sale, thank you.”