8AM - 6:30PM
4465 E Genesee St, Dewitt“She put up with me lol Seriously though, she was friendly and very helpful. I had a question about the charge and she explained why the charge was there and what it was for in detail which I appreciate because I love me some details. We were in and out within minutes. Overall the experience was great.”
“Great service! I couldn't be there so my daughter was waiting, she took a nap and didn't hear the doorbell, most delivery services would have left, but the gentleman called me, twice because I didn't answer the first call, and he waited for me to call home to let her know they were there. To me, that's going above and beyond your expectations! I didn't catch his name, probably on my paperwork, I will see when I get home and update this with his name. Thank you for your patience and excellent service!! Carlos!! Couldn't have asked for better!”
9AM - 5:30PM
2363 James St, Syracuse“Shelly the owner helped me with my business. She was so helpful. All their staff go above and beyond to assist with your needs. Exceptional experience. You won't be disappointed.”
8AM - 6:30PM
5701 Cir Dr E, Cicero“I take many items to the Circle Drive, Cicero UPS store and they are always prompt, courteous, and friendly. I would not use any other store. Lisa was especially helpful on my last visit.”
8AM - 9PM
3 Chevy Dr E, Syracuse“I am writing to express my utmost appreciation for Suzanne, an outstanding employee at Staples. During my recent visit, Suzanne truly went above and beyond to assist me in finding a specific item that I desperately needed. Her exceptional customer service not only saved the day but also left a lasting impression on me.
From the moment I walked into the store, Suzanne greeted me with a warm and friendly demeanor. She patiently listened to my requirements and immediately sprang into action to help me locate the item. Despite the difficulty in finding it, Suzanne remained determined and resourceful, checking various locations and even consulting with her colleagues to ensure I got exactly what I needed.
Suzanne’s willingness to help and her dedication to customer satisfaction are commendable. She demonstrated an impressive knowledge of the store’s inventory and a genuine commitment to making sure I left with the product I was searching for. Her professionalism and positive attitude turned what could have been a frustrating experience into a pleasant and successful one.
Suzanne is a shining example of excellent customer service, and I am grateful for her assistance. She is an invaluable asset to the Staples team, and her efforts deserve to be recognized and celebrated. Thank you, Suzanne, for your exceptional service and for going the extra mile to help a customer in need. Ps over 450,000 views you go girl Suzanne should get employee of the year award!!!”
8AM - 6:30PM
201 W Genesee St, Fayetteville“I’m so impressed with the speed of a transaction when I’ve gone to the UPS store. It’s so simple to return a package to Amazon! I’m glad for the service! Thank you!”
“Love this location. Fabulous people, who are always knowledgeable, helpful and friendly. Highly recommend. Don't be turned off by the negative reviews because these are made by grumpy and rude customers, who have nothing better to do than complain. This UPS store is the kind of place where they greet you by name, go out of their way to help you and they know what they're doing.
Two thumbs up!”
“This was a great experience. My time was limited and I really wanted to get the package off my desk and on its way by the end of the day. I stopped at the FedEx office location on Erie Blvd on my way home. Krystal, the FedEx team member who helped me, was great. She was friendly and receptive, and took the time to make sure all the details were in order. She was also careful with the item I was sending. Thanks to Krystal for a smooth, efficient, and excellent transaction and experience.”
9AM - 1:30PM 2:30 - 5PM
1900 Brewerton Rd, Syracuse“There are a lot of post offices to choose from in Syracuse and this one is my favorite. Staff are friendly, small waiting area that is quick even when crowded the wait isnt unbearable.”
“Had to get fingerprints done today staff was very patient and helpful. They worked through some technical difficulties that took a few extra minutes and worked with a positive team effort. Would recommend them for this service if needed.”
“My workplace has started using FEDEX to ship some items, which I've started being the runner for after work. This is the location I drop our shipments off to during my evening commute home. The staff here are always quick, helpful, and friendly whenever I walk in to drop off. I've also asked about passports here and they were really thorough on the timeframes. I have no complaints!”
“This is the closest Post Office to my workplace and I love the location. Robin and Deb are very friendly and accommodating. I've even seen them use a translator app to help customers who don't speak English figure out what they need. They give directions and are very knowledgeable on everything from how to get a passport to ordering mail products online for businesses. Hey process money orders quickly and seem to get to know customers which I love. The ladies are great and if you go early there is almost no wait. It gets busy around 11am.”
8:30AM - 5PM
110 Wesley St, Manlius“After a week of trying to solve a "wan dering" Priority Package via tracking.... I called the actual location on Wesley St and reached DANA on a Monday. On Wednesday at 7:01 am, my package had made it from Manlius to 13208 in Syracuse !!! That's really less than 2 days!!! THANK YOU DANA 1000 x !!!!!! I tried o reach you to than k you in person but no answers at 11:50am.... The recipient is 99 and in a Hospice.... so I was definitely "antsy" THANK YOU DANA”
“This store is fantastic! Professional staff. "Danny" went out of his way to help me find an old receipt. Every time I have to send or return something they are all great.”
8AM - 5:30PM
6581 Kinne Rd, Syracuse“I have nothing really negative to say. The people working there were quick, accurate and very pleasant. More pleasant than most clerks around the holidays. That building is starting to really show its age, though. Overall, a decent visit!”
12 - 5PM 8:30 - 11AM
6499 E Seneca Turnpike, Jamesville9AM - 5:30PM
2363 James St, Syracuse“We stopped at the Cyprus St. USPS for a passport appointment. We were helped by Erick. He was absolutely amazing. Friendly, helpful, and fast. This location has been helpful and served the village community for decades. Thank you Erick.”
8:45AM - 12PM 1:30 - 4:45PM
7901 Bridgeport Minoa Rd, Bridgeport“Speaking specifically about the service within the post office, A+++! Josh is awesome whenever I bring my packages in (between 5 and 15 per week) to ship. Very quick at making the tracking and we can ever share a few words. Thanks!”
“Went to the post office to send a package off the young lady Michelle works there have the utmost professional customer service ever. Thank you Michelle again for your great customer service and beautiful smile”
“I've been occasionally going to this location for years and the employees are almost always very professional. As good as it gets not just for a po but any business.”