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May 2024 by Brian Albanese
Ignores emails and doesn’t respond to quote requests. Better to go somewhere that is more professional.
Edit 4/26:
I sent you three emails with no response back. Then finally after I left this review someone responded saying “it was sitting in the outbox queue” . Not being able to communicate well with your customers is not professional. Sorry.. I’ll bump it to two because you finally did respond after your online presence was marked.
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November 2023 by christine decker
I am writing this review because I read all the 5 star reviews and decided I would give this local business a chance. That was a mistake! The two main issues: honesty and timeliness.I schedule a cleaning and specifically said I wanted the cubbies and side compartment cleaned. When I was told it was done, the cubbies were not cleaned. Chalked it up to a communication error. When I pointed it out to the attendant, he admitted that the state of the interior of the car was not acceptable. I left my car for an additional day. When I informed the coordinator of the issue, she argued with me.There was a point where I did not feel comfortable leaving my car with them. When I picked it up, I was very disappointed to find that instead of actually cleaning the cubbies (as I asked twice) they just removed the custom felt pads I had and threw them away, never actually cleaning what I asked and paid for them to do. I write this post because I am skeptical of the validity of the numerous 5 star reviews and feel that others should be forewarned.Reply: John- I wrote this review honestly. Reviews are a forum in which customers can provide an honest statement of their experience. I could have included the texts in which your coordinator argued with me. I could have included the emails in which I asked for an easy specific task to be done and which was agreed to. I gave you a chance to make it right when I left the car for an extra day, you did not remedy the situation to my satisfaction. How many chances do you need to get it right? I did inform you of my dissatisfaction. I would be more than happy to include the screen shots of our conversation but, I did not because my goal here was merely to provide the public with a statement on my experience, as is the established norm.Service: Auto detailing
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September 2023 by N Wolfe
Great detailing and easy to work with.
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March 2023 by Anthony Miuccio
Great service with a personal touch! Interior looked 10x better than when we got it from the dealer
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February 2023 by David N
Very fair pricing, My new truck looked better than it did in the showroom, after he applied ceramic coating! I was referred here by 2 friends and very satisfied. After application he spent time with me sharing some methods and recommending products to keep it looking great. I highly recommend Detail Johnny for anyone serious about keeping their ride looking better than new.
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November 2022 by ford7269
Great experience with Detail Johnny's. My old, tired interior was brought back to life and the Great job he did on the outside, just outstanding. Great price will be back again!Services: Car waxing
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August 2022 by Kathleen Bartell
I have a 2011 Camry. Good car, but it’s seen a lot. Johnny buffed out a lot of scratches and nicks on the bumpers, and got out salt stains in the carpet that previous detailers swore could not be removed. The car looks new! Super satisfiedServices: Auto detailing
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June 2022 by Brittney W.
Really awesome and kind people, would definitely come back! I took my car in for a dent and scratch repair and it looks amazing now. You can tell the owner has a passion for cars and making sure every car looks good going out.
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May 2022 by chaitanya naru
As good as a normal car wash serviced on April 22nd 2022Service: Auto detailing
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February 2022 by Susan Threat
It was really nice, the young lady was so good, explained everything and the whole process took maybe 15 minutes.
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January 2022 by John D.
I scheduled my level 3 detailing 2 months in advance was supposed to take 2 days I dropped off on Wednesday on Thursday they went on vacation never telling me and kept my car for 5 days and never did anything to it and their only excuse was we didn't know we were going on vacation when we scheduled your appointment. Never called me back until Sunday night. I told him I would pick my car up at 8am when they opened and nobody showed up until 820 I had to wait in 10 degree weather for someone to finally come and give me my car. Extremely unprofessional. Replying to your feedback, we never discussed a foul odor and you specifically told me 2 days when I booked the appointment after you looked at my car and your website specifically says 1 or 2 days for level 3, and you never even started my car and yet you said you could have it ready by Monday afternoon so again you have confused me you just stated in your feedback my car is a 3day job but yet said you could have it done by Monday? As far as your employee being late well you were late on Wednesday too because we left your business at 805am and nobody had arrived yet maybe if you were on time there would have been no confusion, thank you and have a great day
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December 2021 by Lia S.
My car was in dire need of a wash and detail after a 20 hour road trip! I messaged a few car detailers who could come to my house and they responded the fastest. Their prices were reasonable and they accommodated my schedule. They showed up in time, and within 1.5 hours my car was shiny and "new"! Would recommend to anyone who wants their car looking new without having to drive and wait hours for your car to be cleaned!
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December 2021 by Carl
Brought it in for a bumper scratch repair. I chose him because anyone who responds to customer posts indicates he really cares about his business and customers. That plus his high scores. John recommended a full paint spray as opposed to filling in the scratches which went down to the black plastic. I was dubious that the paint would a) match b) have orange peel and c) bumper not refitted back as original. Man was I wrong. It looked absolutely terrific and none of those issues existed. I def feel he did not try to upsell me, but gave me his professional advice and recommendation. He even filled the scratches with OEM paint for free to show me what that would look like. Plus, he did it for a lot less than a traditional body shop would have charged. A LOT LESS. Yet, he did it at a friends shop that had a heat oven so the paint cured properly. Then, he details it without my asking, but part of the price! He and Ashley are just terrific and down to earth people. I highly recommend him for getting your car done right!Service: Paint repair
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September 2021 by Marten S
John did an incredible job and my car looked amazing. 10/10 would recommend for anyone looking to get their car detailed! ??
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September 2021 by Emily Tiberio & Christian Freeman
Got my car back looking clean but also 3 years younger. Not sure how they were able to fix up the scratches on my rims, perhaps sorcery.
