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November 2021 by Mark And Nancy S.
We lost our uncle unexpectedly and had to work through making arrangements from across the country. Not knowing the area or having any recommendations we lucked upon finding Kevin on the internet - and let me tell you what a blessing he has been to me and my family! He walked us through everything over the phone, was very patient with all my questions and ended up handling everything for us so that we could focus on other things. When we landed in Syracuse, we had to hit the ground running to take care of other odds and ends. Kevin met up with us eliminating the need to stop by his office to obtain the death certificates. He definitely went above and beyond to make things easier on us - amazing customer service! Warms my heart to know that there are still good people in this world - and Kevin is definitely one of them. I would highly recommend to anyone needing his services! Thank you Kevin!
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April 2018 by Fo B.
Really excellent. In this situation you often have to make lots of decisions in an unknown domain under stress. Kevin and his crew used their knowledge and judgement to guide us through with real compassion and caring. We wanted a basic cremation so Kevin listened, advised, and made it happen. They handled pickup, crematory, death certs, and obits. We decided as a family that we would take the amount that would have been spent for exactly the same service elsewhere, and donate it to our favorite charity. This was the greatest value that Kevin gave us: spreading some good karma out of our loss. Unreservedly recommend.
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August 2016 by Katie C.
We lost my father-in law suddenly and without warning in April. My husband and I live in NYC and with him and my mother in law being emotionally distraught it was a very emotional and hetic time. Im not from the central NY area and my father in law was in his 40s so there were no arrangements made prior. I began calling local funeral homes and was horrified about not only the prices (6k for a Cremation and bare bones service without cards or urn) but also at how pushy the funeral homes were. Out of pure luck I called Kevin at Cremation Services of Central NY. He was so incredibly helpful. I feel like he went above and beyond with the level of his customer service although with his humble personality he would never make you feel that way. He contacted all the appropriate offices, drs, hospital etc. And even drove to my mother in law's house, saving her from having to make a trip to his office which she was in no shape fore. The costs of his urns were unbelievable for the quality. We were able to get a custom designer wooden box, two small urns for his mother and brother and two custom glass pendants that had his ashes swirled through the design for my sister in law and mother in law. He was so incredibly kind, answering my dozen of calls personally at all hours of the day and talked me through everything will also offering his advice. I can not recommend Kevin enough for his quality and cost effective options. He is genuinely one of the nicest people I have ever met.
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September 2015 by Betty B.
In a very difficult time of losing our brother suddenly, Kevin Matthewson, was a blessing to find. He made things so easy for us & cremation & death certificates done in a timely manner. His kindness & helpfulness were so very much appreciated.
