Auto Parts in East Syracuse, NY

“Jeff was great Got the car in and out in one day where other shops said it would take a week. I know somwtimes people like to go to the big shops. But Iam here to tell you Lanes made the process easy and the repair was top notch.”

“My visit was amazing, 10/10 recommend ! My car had little scratches and paint marks from another car. The suave brothers took some liquid and simply wiped of the paint and scratches they also fixed carbon fiber tapping around my windows that the previous owner of the car messed up. They did all of this free of charge which I was extremely grateful for. They also support US troops which is always great! Thank you so much Suave brothers for your generosity and customer service ?.”

“Brian the manager and the staff did an amazing job with my vehicle! They fixed my vehicle the first time.Previously I took my vehicle to Allen Buyer which is now know as Caliber Collision 4 times and they were NOT able to complete the job properly.The wait for Northside collision was worth it and I highly recommend them!”

“One of the best Kia service experiences I have ever had. The team in East Syracuse communicate and action requirements in a timely manner. My maintenance manager, Stephanie, kept me informed and enabled the proper maintenance on my car. If you are in NY’s north country, this is the service center you want working on your car even if it is an hour away. They achieve what you are looking to accomplish for your vehicle. A+”

“I purchased a vehicle from Fayetteville Dodge Ram GO Group Auto and I want to say THANK-YOU! James and Jay were both kind, informative, and their communication was clear and direct which made the buying process smooth for me. They demonstrated high quality professionalism , answered my questions, and made sure I was comfortable. I am grateful to you guys for the wonderful experience. ?”

“I stopped to buy transmission fluid for my van and when speaking to the man who was assisting me I found out that I couldn't use the fluid I was there to get but he did help me to find a mechanic who could tell me what I did need to keep my vehicle on the road”

“I was involved in an accident. The other driver was at fault. His insurance company set everything up with me through Gerber Collision. I couldn't have been more happier. From the two young ladies up front, very sweet and kind with wonderful conversation and explained everything to me. You the estimator Brian he saw every detail and explained everything. The workmanship on my car e as amazing she looks beautiful again. Thank you so much to everyone at Gerber Collision on Northern Blvd in East Syracuse. I highly recommend this team and if I'm ever in need again for Auto body repair this is where I will be going. Thank you from Robert Mauzy and my beautiful 2023 Honda Accord called Nikki.?”

“Let me tell you if you want good customer service good communication between the customer and the team you gotta go and check these guys out they were so awesome they went above and beyond to make sure that I was a satisfied customer and I would like to say thank you Kat W and Scott C Keep up the good teamwork”

“Our vehicle was hit by a deer back in January and the body shop finally got our car repaired by March, but they were very transparent and honest about the fact our insurance company was dragging their feet on paying out on our claim. Sarah was incredibly helpful in explaining what we needed to do and what was happening with our insurance company, so based on that information, we switched insurance carriers as soon as our policy expired. When our old insurance company finally paid up on our claim, our car was repaired and it tooks almost brand spanking new. I have no complaints about this body shop and I'll definitely consider them first if something like this happens again.”

“I must admit I was initially frustrated because I order two new tires and Walmart policy is if tires don’t match car spec they won’t touch your car. So I had to jack up my car and take off two tires to get the new tires put on the rims. When the service was complete the tech talked to me and said one rim had small dent in it. I was where and told him it was from previous incident. I took tires home jacked my car up and put the new tire and rims back on my car. I lowered to ground and one tire became instantly flat. I pumped up tire and took it to Big4tire and they said my stem and pressure sensor were damaged. I had them replace broken product. I returned to Walmart with receipt of my damage and they instantly paid for said mistake. Then the service manager went above and beyond and provided with light and I bought a jack and jacked my car up in there parking lot and took off remaining three tires and they placed new sensors in said tires. This was a two hour incident at 7pm at night in dark and the manger provided me with his personal flash light so I could see. I would recommend Walmart tire center to anybody and there sensor currently works great and a third of the cost. I paid more for one sensor at another shop then I did at Walmart for three. Thank you service center for helping me up to 8:30pm at night!”