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March 2024 by Dmitriy B.
If I could have put no starts, I would do so as well. DO NOT BRING YOUR DOGS HERE unless you want them to be mistreated the same way a dog owner would... We used this service twice, and both times, after picking up a dog, he was scratching himself quite a lot, which led us to believe that the shampoo used was not appropriate for him. We forgot to mention this to the owner of the shop last time, and ended up with the same story/issue. We've taken him to the vet to see if he has any allergies and requires meds, a vet confirmed that he has no genetic problems, and we need to ask his grooming place to use a different shampoo. I just reached out to the owner over the text , since our appointment is tomorrow, and he got bent out of shape about this simple question, like I am asking him to invent a new formula. He said he is cancelling my appointment as he does not have time to deal with the shampoo issues. When I asked not to cancel anything, just let me know if a different shampoo can be used, he said that he believes it is not a shampoo(I guess he knows more than a Vet) and hung up the phone on me. IT IS BEYOND UNPROFESSIONAL AND UNACCEPTABLE AND NON CUSTOMER CENTRIC.! I highly recommend to ignore this place and find a different place to give your money to...not worth an aggravation
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March 2024 by Penny L.
DO NOT BRING YOUR DOGS HERE!!! Read the room and trust your instincts as you walk into your dog's hell. Perry is NOT a nice groomer, if he yells at his customers can you imagine what he's doing TO YOUR POOR DOG. I've witnessed him throw tantrums and be abusive. He has anger issues and is the worst person to trust with your animals. Your dogs don't deserve that!
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May 2023 by Ashlee S.
Beautiful salon with a fantastic staff! Highly recommend Perry's Pet grooming, beautiful detailed and custom haircuts to suit your pets needs. Thank you so much for all your help! The best around!
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May 2023 by Linda Howarth
No clue what these negative people are talking about. Been taking my senior dog to Perry for 12 years. Never had an issue, she comes back looking great, don’t know about shampoo differences that some people seem to find important. Won’t go anywhere else.
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April 2022 by Ben Sionov
Not sure why there are negative reviews…Perry is an amazing groomer and a good guy.Pricing is very fair and the quality is great, he is booked often so call ahead!Would recommend!
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April 2022 by Alla Sionov
Takes pride in his work, loves what he does!Perry is super professional and tries his very best to accommodate everyone.Would highly recommend to everyone!
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April 2022 by Esther Sionov
Great Service, I can always count on him to pay attention to details and he really knows what he's doing when it comes down to dogs.
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December 2021 by irina gershkovich
Despite our differences, Perry certainly knows his job and always pays attention to details when grooming our Waterdog.
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June 2021 by Wil S.
Poor customer service!!! after calling for days without a response, I walked in to make an appt for my dogs. As I walked in, I could hear him complaining about a dog on the table and how tired he was of this dog. He came to the front and told me he could not deal with me today and to find another groomer before I could say anything. I turned around and told him to have a great day and thanked him for the great customer service. He followed me to the street and cursed me out as I got in my car and told me how shi--y my dogs were... take your business somewhere else to someone that actually cares about your pets and actually has a bit more customer service!!!
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January 2021 by Glenda
Most arrogant groomer I ever met. Every time I brought my dog there, I had a pit in my stomach. It's unfortunate because he does nice grooming, however, I got to a point where I couldn't take his negativity. Very happy now with my current groomer who is pleasant and doesn't a nice job.
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December 2020 by Breenzy
I have been taking my two pups to Perry’s for 4+ years; never put mind to Perry’s rudeness as I only cared about my pups being well groomed and handled properly. I had to stop going for a few months (since April) due to changes in our routine. Yesterday I called to make an appointment for my pups since we really liked the way Perry groomed. I was informed we no longer were considered old clients and no appointments would be provided. We were also told we should continue going to the same place we had been going to since last going to Perry.Sadly being customers for over 4 years meant nothing to Perry. I really didn’t think I had to explain or defend my reasons for not going since April. On the other hand, as a shop owner wanting to build my clientele, I would have been flattered to have customers want to return.Assuming we had been visiting another shop is clearly unprofessional and rude. We always knew Perry lacked customer service skills and respect for his customers but despite this we never held that against him - simply ignored it and took nothing personal.Dog owners beware - the reviews from others are true.Perry, it’s extremely disappointing to have been with your shop for years and be treated this way. You should seriously consider improving your customer service skills and appreciate your customers more. There’s plenty of companies that offer workshops on customer service. Definitely consider taking some anger management classes as well. Learn to not belittle people or lash out over small things. This behavior of yours will ruin your business.
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October 2020 by Kandi Cameron
Perry has been grooming my dog for over 6 years HE IS AMAZING!! After taking my dog to countless groomers including Petsmart and being disappointed every single time I have finally found a groomer I L❤VE... I highly recommend Perry's Pet Grooming to All...Treat your pet TODAY ?
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September 2020 by Joln R.
My last review was 4 years ago. Well, 4 years later, I still love Perry! He more than a groomer now. He's a friend I look forward to seeing and talking to when I drop off and pick up Cody. I wouldn't trust Cody with anyone else!
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June 2020 by Samantha B.
Owner is disgusting the way he spoke to me on the phone he should be ashamed of himself !
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March 2020 by Charles Pardo
Perry already knows. He's the best in town!
