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September 2023 by Sean Gillen
My wife and I have gone here for years. Great service and fast.
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September 2023 by A M.
Vanbortel is the place to go. Yet anotheer great experience with QuickLane. Needed to get my daughters car some new tires as she was riding on her originals from a lease. Decided to keep the car so went to VanBortel for the tires. Denise went thru some tires she thought might be a good fit!! On my way out she asked if I wanted it to be inspected too (sticker said due this month). I said sure. (I dont drive this car!!) They look out for you, take care of you and you dont have to worry about getting things you dont need. Honest, experienced and very customer driven! Thanks Denise!!!
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May 2023 by Francis Cavalier
Fantastic service department. I did buy my vehicle here and have an extended warranty, but I have brought my truck here for regular maintenance. The quicklane is a great option if you're in a rush , they try their very best to get you in and out in one day. Highly recommend you bring your Ford or non Ford vehicle here.
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April 2023 by Michael Short
I have been extremely happy with the service department at Van Bortel. I have brought my truck to several different Ford dealers in the area and Van Bortel is far superior in their service.I also recently purchased an extended Ford warranty from Van Bortel and they made the transaction extremely easy.
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December 2022 by Gary U.
HORRIBLE SERVICE! Bought a 2022 Bronco Sport 8 months ago from Vonborstel. Have called every day for a week and left messages trying to get an appointment for service. After one week I received a message and number to call. Today I called about 15min's after they said the hours began and there was no answer! Do they even have a service department??
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December 2022 by Nick D.
Just bought a Ford Lightning from Van Bortel Ford. Steve Miller, my salesman, was excellent throughout. In a time when dealers are charging 10-15k+ over MSRP for these cars, these guys honored MSRP for this hard to find car. First time we spoke, Steve stated that it will be sold at MSRP and that's exactly what happened. No funny business, no extra add ons. Straight forward as can be for this out of state deal. Highly recommended. Great dealership experience. Thank you for this early Christmas gift.
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October 2022 by Brian Edwards
They got us in and serviced promptly, pleased too with how they handled an unexpected service need
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August 2022 by Lau Ra
My vehicle died at the gas station around the corner and these guys literally saved the day. They walked to my car with me, jumped it, replaced the battery, and got me on the road again, despite me showing up mid-afternoon on a Saturday. They are great. Thank you!!! ?Service: Battery
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August 2022 by Mark Wiater
Ford Edge side view mirror fell out of housing due to defective clips. Van Bortal service referred me to their “Quick Lane” service to reinstall a mirror. Would not give me an appointment, told me to just bring it in. When I did, they told me I would need to leave it, hopefully they would get to it before end of day. When I explained it was a 5 min job, pop in the new mirror in the housing, they became annoyed, but found someone to do it. Then they attempted to charge me for something clearly covered under warranty. Very unprofessional and clearly not “Quick”. Will not go back.Service: Auto maintenance
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August 2022 by Mike Price
Professional,organized, fair pricing. Keeps my cortisol levels low if you know what I mean.
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July 2022 by Nicholas S.
After 20 years, purchasing 3 cars at Cortese Auto Group, all my repair work being done there, my recent repair job turning into a nightmare, $700.00 dollars later, their customer care and respect drove me away from them. Very upsetting to say the least!!! So I chose to visit the "Van Bortel" group. Anthony Pagliaro was the salesman I worked with. Anthony was very professional, polite, and new his business. And he wasn't pushy!!! Christin Lanzalaco was the sales manager and used car appraiser. She knows the car business and is fair. She gave me a fair price on my trade in. Bryan Zemaitis was the finance manager who arranged my loan. He was very thorough and went through everything with me. Mark Hawkins was the technology specialist that showed me the buttons to push to use the phone, shut off certain things, or turn them on. He knows his business. After my purchase, I had a few questions so I drove out there to see Anthony. He hadn't arrived yet. Another salesman was there and Christin also. They took the time to help me with my questions and made it clear if I had any other questions to contact them. I liked that. That's a real team working together. I'm pleased I chose the Van Bortel group!
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July 2022 by Natalie C.
5 Stars to our salesperson Claxton!.My husband recently purchased a 2019 Ford F 150 and we were blown away by the friendliness of the staff especially Claxton. And they have an excellent inventory !
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May 2022 by Steve Anderson (BelvorIV)
Tried to get the free oil change you get when you buy a vehicle, they told me it was a two and a half hour wait and they don't make appointments for "Quick Lane" services so I went else where. I did get some recall work done afterwards which went much better.
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March 2022 by Cynthia Kettenburg
Best place to for customer assistance and maintenance for your car or truck. If you're looking for a new or used vehicle, must ask for a young lady named Christin. She is fantastic. The best thing is there's no pressure in your purchase and the sales people don't run out pretending they're talking to their "manager" about your deal. 5 stars Van Bortel⭐⭐⭐⭐⭐
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March 2022 by Richard Frisicano (Rick)
Excellent dealership. Service people are knowledgeable. I was kept informed throughout the service. Everybody I dealt with were very nice. I trust taking my car there for service.
